I’m very impressed with the customer service I received. When my package could not be located, the team responded quickly and has been doing everything they can to help me find it. They have been pati... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my first order with dermstore. It was easy to find some good scar gel options for my husband to try out. I found the facial sunscreens I was looking for plus several body sunscreens to try. Th... Leggi di più
L'azienda ha risposto
I have already written a review 5 stars, but may not have been received, so will state briefly here: Excellent in my experience. I will definitely buy from DermStore again! Blythe Daly
I Placed an order 2 weeks ago. Today I called customer service to check the status of my order. The representative told me that they didn't have the product available to fulfill my order, the order i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Dermstore launched in 1999 with the vision of creating a trusted dermatologist-backed online beauty store. Founded by a board-certified dermatologist, the company became a safe haven where customers could purchase with confidence. We have since grown to offer a wide range of skin care and cosmetic brands. Our collection includes: professional-strength formulas (otherwise only available at a doctor's office), exclusive spa care lines, salon-grade brands, as well as hard-to-find niche and specialty brands from around the world. In 2013, Dermstore became a wholly owned subsidiary of Target Corporation. We are headquartered in Southern California with a Spa location in Hermosa Beach.
Informazioni di contatto
90254, Hermosa Beach, Stati Uniti
- 800.213.3376
- service@dermstore.com
- www.dermstore.com
4,0
Molto buono
54K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Ordering..
Not the easiest for me to order. Searching the brand..it comes up but it came up with another item along with it ..to order...I finally went to my orders in past and ordered my items..
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our customers.
Your feedback helps us maintain and improve our services, and our team is always happy to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us through your account. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Great Selection & Service!!
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Skin and Hair care
I purchased several products. Most importantly sunscreen my dermatologist recommended. I love this product. LA Roche Posay facial moisturizer moisturizes nicely, definitely protects from the sun's rays, and it doesn't sting my eyes when I sweat. Although it is only an SPF 30, it really works for everyday use; walking, gardening, in and out of the sun for a day. I also purchased leave-in hair conditioner oil from Grow Gorgeous. I bought one for myself and one for my daughter, on impulse. We both have color treated hair, and using it once a week, I feel it adds body and conditions nicely. My daughter is delighted because she uses heat to style her hair and feels as though this helps with frizz and heat damage. Derm store has a nice selection of products, shipped quickly, and reasonable considering the quality. I like finding truly quality products without walking the aisles of department stores or specialty stores with too many choices.
18 luglio 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Pretty good; savings were good
I didn't like they had some mark ups on pricing that should be price matched. I think they needed more products in the Sisley line. The website wasn't great I would put in sisley hair and get all their products. I did like the discounts though.
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our customers.
Your feedback helps us maintain and improve our services, and our team is always happy to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us through your account. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Efficacious Products with a discount
Offering well-known products with proven efficacy and special sale pricing enable me to purchase new items that I may not try otherwise. Free shipping is also a great for purchases over $50
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Excellent!
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
if it is hsa/fsa eligible
if it is hsa/fsa eligible, you should have right coding to allow the payment to process .
12 agosto 2026
Risposta di Dermstore
Hello,
We appreciate you bringing this to our attention. We are actively reviewing our coding processes to ensure all eligible payments are processed smoothly.
A message has been sent to your account.
Kind regards,
Liam
Easy to find what I was looking for
Easy to find what I was looking for. Let’s see shipping time and else now.
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Always the best deals on the best…
Always the best deals on the best beauty products. Love Dermstore! Could not recommend them more. Best place to purchase all your most loved. Check out their rewards program.
12 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
I’m very disappointed in the new $12…
I’m very disappointed in the new $12 charge to use your HSA card. If the purchase is HSA available, we should be able to use our HSA card. You do not need a letter For HSA you may need that for FSA, but you do not need that for HSA cards. I use it all the time and I’ve never asked for a consultation or letter to purchase skin care related items.
12 agosto 2026
Risposta di Dermstore
Hello,
We appreciate you sharing your concerns regarding the recent charge for HSA card usage. We understand your frustration with this new policy, especially when purchasing HSA-eligible items. We are always reviewing our processes to ensure a smooth experience for our customers. Your feedback is valuable as we consider improvements to our services.
A message has been sent to your account.
Kind regards,
Liam
In my opinion they offer products of…
In my opinion they offer products of great quality. If you are not happy with something they will make it right.
11 agosto 2026
Risposta di Dermstore
Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.