I was looking at purchasing 4 defib trainers. The price at defib world was very competitive, when I had a small problem ordering online I went into live chat. I was sent an invoice to pay by bacs made... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to o... Leggi di più
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Defib World provided me with the Adult Stat Padz as late as possible to ensure our Parish would receive pads with the longest "Use By" date as possible. They arrived a day late due to the delivery c... Leggi di più
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Your service was excellent but the delivery by Royal Mail was aweful. Received an email saying that it had been delivered went home no package. Checked the tracking and the photo was of the package n... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Defib World is a UK supplier of lifesaving heart defibrillators, cabinets and accessories including replacement batteries and electrode pads.
Informazioni di contatto
4,6
Eccellente
76 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Swift
Swift, efficient service. Delivered what I needed when I needed it and cheaper than other providers.
10 luglio 2025
Non scritta su invito
Risposta di Defib World
We're pleased to hear that you found our service swift, efficient, and competitively priced. Thank you for your feedback.
Thank you,
The DW Team
The sale person was very knowledgeable…
The sale person was very knowledgeable and friendly and answered all my questions. This enabled me to make a decision on the defibrillator that met my needs. The price was excellent.
24 giugno 2025
Non scritta su invito
Risposta di Defib World
Thank you for the 5-star review.
We're pleased to hear that a member of our team was knowledgeable and friendly, and able to assist you with your decision. Great to know you were happy with the price too!
Thank you,
The DW Team
Excellent service from start to finish.
Excellent service from start to finish.
Ordering our defibrillator was quick and straightforward, delivery was prompt, and the team were helpful and knowledgeable throughout. Highly recommended
18 luglio 2025
Non scritta su invito
Risposta di Defib World
Thank you very much for your kind review.
We're glad the ordering process was quick and easy, and that your delivery arrived promptly. It's great to hear our team could provide helpful and knowledgeable support.
We truly appreciate your recommendation!
Thank you,
The DW Team
Risposta di Defib World
Thank you for your kind review.
We are so pleased we could offer a great price and speedy delivery.
Thank you,
The DW Team
really impressed with the unit but the…
really impressed with the unit but the door alarm is rubbish .a better system would be better.
thanks for the reply but the unit i was sent does have a alarm with it ,i do not know what order you are looking at but i would not have bought it without one.
7 marzo 2025
Non scritta su invito
Risposta di Defib World
Thank you for your review.
We are glad to hear hat you are pleased with your unit. I have reviewed your order and can see that the cabinet you have ordered does not have an alarm feature included, please do let us know if we can help.
Thank you,
The DW Team
Great Sellers
Fast Efficient Service. Great Customer Service Team.
20 giugno 2025
Non scritta su invito
Risposta di Defib World
Thank you for your 5* review.
Many thanks,
The DW Team
Your service was excellent
Your service was excellent but the delivery by Royal Mail was aweful. Received an email saying that it had been delivered went home no package. Checked the tracking and the photo was of the package not where it was left. Went on line and the only help that I was given was ask your neighbours!!! Eventually found and in our defib ready for action many thanks for your part in the process
7 giugno 2025
Non scritta su invito
Risposta di Defib World
Thank you for review —we really appreciate it.
We're sorry to hear about the delivery issues with Royal Mail understand your frustration. We are glad to hear the package has been found and your defibrillator is ready for use!
Thank you,
The DW Team
Fast response and trouble free
21 maggio 2025
Non scritta su invito
Risposta di Defib World
Thank you for your review.
We are so glad that we were able to help and your experience was trouble free.
Thank you,
The DW Team
Easy to deal with …
Quick delivery with very good communication with Lucy regarding payment
2 maggio 2025
Non scritta su invito
Risposta di Defib World
Thanks for your feedback and the 5-star rating.
We are glad to hear everything went smoothly and that Lucy was able to assist you with payment.
Thank you,
The DW Team
Easy to deal with
Easy to deal with, good website, a charity organisation, very good prices, prompt delivery, what more could you want!
29 maggio 2025
Non scritta su invito
Risposta di Defib World
Thank you for reviewing us!
We are so glad you had a great experience.
Thank you,
The DW Team
Good customer service and advice
Good customer service we needed replacement pads for G5 Cardiac Science Defibrillator and a new carry case. Competitive pricing for products particularly pleased with the carry case as our old original one took so long to remove from device therefore wasting precious seconds if needed in an emergency. So extra peace of mind that the defibrillator is now both well protected more importantly easy to access quickly for anyone to use.
19 maggio 2025
Non scritta su invito
Risposta di Defib World
Thank you so much for your kind review! We're glad to hear that you were pleased with our customer service and your new items.
If we can help with anything in the future, please don’t hesitate to contact us.
Thank you,
The DW Team
Speedy service
Speedy service
Had a call from company advising I had ordered non compatible items . thus was first class service and correct items ordered
2 maggio 2025
Non scritta su invito
Risposta di Defib World
Thank you for your review.
We're glad we could assist in getting the correct items sorted for you. It's important to us that everything goes smoothly.
Thank you,
The DW Team
Ordered defribilator batteries cost…
Ordered 2 defribilator batteries cost more than £600. they claimed the batteries were sent in a jiffy bag, jiffy bag recieved with other parts of order but not the batteries.
complained, but they were unwilling to help- lost over £600.
23 gennaio 2025
Non scritta su invito
Risposta di Defib World
Hello A R,
Thank you for sharing your feedback. We are very sorry to hear about your experience with your recent order, and we completely understand your frustration.
Please be assured that we take these matters seriously and we are conducting a full review including all previous correspondence.
We will revert back to you shortly and in the meantime we appreciate your patience, and we apologise for any inconvenience caused.
Regards,
The DW Team
Training defibs
I was looking at purchasing 4 defib trainers. The price at defib world was very competitive, when I had a small problem ordering online I went into live chat. I was sent an invoice to pay by bacs made the payment and the defib arrived by 0930 the next morning. Excellent customer service all round. Very happy with product which was vastly more expensive on other sites. Thanks you.
10 ottobre 2024
Non scritta su invito
Risposta di Defib World
Thank you very much for your kind review. We are so glad that we were able to help you via our live chat feature and that your order reached you on time and you are pleased with the training defibrillators.
Thank you,
The DW Team
Didn't deliver order
Placed an order - paid £10.99(!) for delivery, two weeks later no sign of item. Cancelled and refunded. I don't believe they had any intention of fulfilling the order at all :(
21 marzo 2024
Non scritta su invito
Risposta di Defib World
Good Morning Simon, I am sorry to hear about your experience.
We've sent you an email to confirm your account details.
We can then investigate your concerns further and whether the item was in stock at the time of placing the order.
Thank you,
The DW Team
Met the order and sent and received
14 settembre 2021
Non scritta su invito
Risposta di Defib World
Thanks for reviewing us, we're glad you had a good experience!
Thank you,
The DW Team
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