Absolutely fantastic service provided by Hayley Rye from start to finish. I was kept involved and updated every step of the way. Hayley was very friendly, understanding and very thorough and worked so... Leggi di più
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I was very happy with the service we had from Hayley. She ensured the process went as smoothly as possible. Nice to actually talk to someone on the phone rather than doing everything online.
Lee Conway an advisor for deal Direct who did my remortgage was absolutely fantastic, his professionalism, knowledge and speed to get things sorted was nothing short of a miracle, the man needs to... Leggi di più
Was recommended by a friend. Absolutely Brilliant. Simon Tai was excellent and always on the ball and always kept in touch throughout the process and made it really easy and stress free. Every bu... Leggi di più
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Assisted in a respectful manner…
Assisted in a respectful manner throughout the procedure of securing my offer also felt listened to and full explanation of different options done.Assisted to get the best offer with the best rate!
I feel I am treated as an important…
I feel I am treated as an important individual, with my own needs etc. The customer service is very high, with personalised attentiveness that I appreciate very much indeed.
I had a very good experience with Deal…
I had a very good experience with Deal Direct ,especially with Mr Lee who helped me through the process. The communication was excellent and fast.Thank you again for your help.
Hayley was great
Hayley was great, it was a difficult remortgage but she helped at every stage, thanks - we got there in the end.
I highly recommend Hayley from Deal…
I highly recommend Hayley from Deal Direct Financial Solutions. When looking for a mortgage you need someone who knows the market inside out and thats what you get with Hayley.
Hayley was great!
Hayley was great at arranging our mortgage and did this seamlessly. I found the frequency of messages from central office rather intrusive but did get us to complete paperwork! there was a high additional cost quoted for arrangement which we negotiated down but might otherwise be off-putting.
Perfect service great experience
Absolute legend
If you are nervous about the mortgage process, use Simon Tai from deal direct. Extremely responsive. No jargon, no pressure just results. Best broker I have ever used. Absolute legend!
The best mortgage advisor Simon.
Simon was our mortgage advisor. We had several issues getting a mortgage when trying independently. As soon as we spoke to Simon he went through everything with us, gave us advice on all different mortgages that would be most suitable. We ended up getting an offer so quickly with an amazing rate. He took away all the stress of the issues we had previously and dealt with any other issues, contacting us only when required, we literally can’t thank him enough. His experience, guidance and just genuine care meant a lot to us. We would highly highly recommend him !!! Thank you again! You made our year when the offer came through.
Dealing with Lee was easy and speedy
Dealing with Lee was easy and speedy , he has solved my financial issues. Absolute pleasure to do business with. Dave
Very supportive and quick would highly…
Very supportive and quick would highly recommend this company
Very knowledgable
Very knowledgable, thorough, friendly , always-ready- to -help mortgage advisor!
Highly recommend! 👍
We used Deal Direct almost 9 years ago…
We used Deal Direct almost 9 years ago for our first mortgage and the help and guidance for first time buyers was second to none. Second time around we tried doing it alone but as with our first mortgage we had issue after issue so decided to use Deal Direct due to how helpful and useful they were first time around. As for Simon who helped us this time, we could not be more grateful, not only did he help us succeed in gaining our new mortgage but also the help and advice on buying our new house. When the time arrives for us to remortgage we won’t have to think twice about using Deal Direct to sort it all again
Hayley was very understanding and…
Hayley was very understanding and helped us though the application process right up to us getting our mortgage. Would highly recommend her to any one wanting a mortgage.
Exceptional customer service
Simon was very efficient in managing my mortgage application and was in regular contact regarding its progress. He provided exceptional customer service, responding to my queries quickly and explaining everything very clearly. I would definitely recommend him to others.
Great experience
Direct Deal have helped me on a few occasions and they are excellent
Lee Conway is very knowledgable and helped match my needs to a solution that worked for me
He explained things in layman’s terms and ensured I understood the processes at each step
I never felt pressured and was very grateful for all the help given
It was all very smooth
Informative
Informative, patient and not pushy, second time using Simon at Deal Direct. I would recommend to others.
Outstanding Service!
Excellent service and fantastic communication from Simon Tai, this is the second time we have used Simon from Deals Direct Financial Solutions and once again he did not disappoint. Excellent communication, very efficient and kept up to date at every stage.
Would highly recommend Simon if you require a competent professional!
A smooth process
A smooth process, very stress free. Hayley as always was hugely helpful.
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