Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .
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Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you
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Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Leggi di più
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Yasmin was great and so is DCL i changed insurer after 5 years once with a other insurer what mistake leaving DCL was, Im still waiting 2 years later for a non fault claim settlement! I have been back... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Informazioni di contatto
19 West Street , SM5 2PT, Carshalton, Regno Unito
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Eccellente
2K recensioni
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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This is my second year with DCL always…
This is my second year with DCL always go above and beyond to get me a cheap quote and yohan is very professional and helpful.
24 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yohan and his manager.
Great insurance company 👌 good people…
Great insurance company 👌 good people best customer service easy to understand best price ever lovest price so far in the market recommended for friends and family ring them before you ring anyone else 😉
24 giugno 2026
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I am happy for the service I have…
I am happy for the service I have received from Yohann regarding my renewel insurance.
Very helpfull
24 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Do Not Trust this DCL company.
I was insured with DCL back in 2024. Someone hit and run with my Taxi car and I managed to chase the driver and confronted him that he just hit and run my Taxi. I took photos of the car/number plate involved and told DCL insurance company with photo proof. The DCL then contacted their appointed Law firm to deal with the case. The case run for about 1 and half years and the final decision made by the Law firm was that the evidence I provided was insufficient and therefore I was held responsible of the incident and I ended up losing my £500 excess. How did they figured this out ?. I was the one who was affected by this incident and I ended up paying the penalty. Why ?. Don't trust this company. The company has treated me very unfairly and I have lost the trust in this company forever.
19 maggio 2026
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Risposta di DCL Insurance
We are very concerned to see your review. After checking our customer database, we are unable to find your details on our system, could you please either contact us via telephone or email us, so we can investigate the matter further.
Best insurance company I have been with…
Best insurance company I have been with them for almost 10 years. Thank you to Adel Phillips offering very good service and the best quote for my renewal. I always recommended to friends. All the best.
17 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Adel and her manager.
Excellent service
Excellent service
Very good feedback when I wanted a good deal
19 giugno 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Dcl always been very competent
Dcl always been very competent. I been with dcl for last 10 years. They always gave me reasonable quote. Phone staff very friendly help full. Highly recommend five 🌟 🌟 🌟 🌟 🌟.
18 giugno 2026
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Risposta di DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
Jill Mayne was very very helpful with…
Jill Mayne was very very helpful with my renewal! Thank you Jill!
8 giugno 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Superb
Superb, brilliant service once again from YOHAAN, much appreciated buddy.
18 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Fast and prompt response
Fast and prompt response, I was busy and wasn’t able to attend calls, Adel from DCL was polite and patient. Eventually I mailed to say I was now available. Got a call from Adel who explained my insurance renewal. I was happy with the whole process. Five stars from me
18 giugno 2026
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ADEL has been excellent
ADEL has been excellent! Excellent service
18 giugno 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Amanda she gives me good service to…
Amanda she gives me good service to understand my policy she help me a lot thank you very much for you kindness and you service God bless thank you again
18 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Amanda and her manager.
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Excellent
Recently I renewed my private hire insurance with DCL, and Ms Jill was extremely helpful throughout the process. She helped me a lot. I strongly recommend this company. Very good customer service.
2 giugno 2026
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The best insurance company at the…
The best insurance company at the moment I recommend don’t waste your money elsewhere.
10 giugno 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Great service
Great service
Amazing customer service from Jill mayne
Very professional and patient
Didn’t hesitate to stay with this company dealing with amazing staff
9 giugno 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Its my 11th year with DCL
Its my 11th year with DCL
Can't recommend them enough.
Always on point & professional.
Jill is great one call and all sorted.
Thank you Jill and thank you dcl
8 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.
It was a very good service and they cut…
It was a very good service and they cut my price by 85 , amazing customer service
8 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very good experience with Yohann,he is…
Very good experience with Yohann,he is very helpful he does speak very clearly and make me understand the policy ,thank you very much.
29 maggio 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Nab’s
Yohann is the best customer advisor for renew my insurance . Very polite & knowledgeable person explaining everything.. good job keep it up
3 giugno 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
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