Hi Can I just say Louise Mullings is an absolute credit to DCL . Customer service Customer support Politeness Knowledge Amazing service after I had to call back earlier regarding some iss... Leggi di più
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Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .
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Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you
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Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Informazioni di contatto
19 West Street , SM5 2PT, Carshalton, Regno Unito
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good service
17 luglio 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I have had good experience and I have…
I have had good experience and I have renewed again my insurance with DCL and I am very very very happy with Danielle wakening and she helped me get the good price and made it easy for me.
17 luglio 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Yasmin was great helpful thanks
16 luglio 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yohann Ashworth - Great Customer Service
Yohann Ashworth
He was great when I called DCL for my renewal. It took only 5 minutes to sort out my renewal. He even offered some dicousnt which was much appreciated. Thanks
16 luglio 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Service was straight forward yasmin was…
Service was straight forward yasmin was very polite and clear.This is why i decided to renew with you guys again thanks again.
15 luglio 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Best insurance compnay for private hire…
Best insurance compnay for private hire driver best price best customer service
15 luglio 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Person that talk to me was friendly and…
Person that talk to me was friendly and supportive on my insurance status. It was an honour to still be my insurance company as they guided me each steps on how to change my car and what was the cheapest price.
6 luglio 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
It’s really good Insurance and there’s…
It’s really good Insurance and there’s a girl her name is Daniela. She’s a really good she’s really patient. She explained a good way. She’s really good girl thank you Daniela.
7 luglio 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Always helpful and able to answer any…
Always helpful and able to answer any questions. 5th year with them now.
6 luglio 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us.
Matthew santos was great to speak to…
Matthew santos was great to speak to and dealt with my matter with utmost professionalism
1 luglio 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
I have a problem with my insurance…
I have a problem with my insurance company called DCL last year my car was stripped off the front bumper and the two lights are stolen and I reported to my insurance and it took them to finished over four months at that time and I lost my earnings and I’m struggling to pay for my bills as well .
The second time was happened to my car as well they stripped as of what they done a year ago this time they took front bumper, bonnet and the two front lights and they broke down to the driver side mirror as well so when I claim through my insurance they haven’t done any thing to fix my car it took them a while to get the parts and at this time I’m struggling with my expenses and I’m behind to cover for my bills as well, And I spoke with them so many times with the customer service representatives but they are not helpful and they don’t care, so still I’m out of work and they don’t know how long to get done the car . And I don’t think they have a communication between them one. And specially if you are a Taxi driver every thing is to hard to cover your expenses. I hope everyone they can see my problems with DCL and I hope everyone can understand it this situations from my experience.
12 maggio 2026
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Risposta di DCL Insurance
We are very concerned to see your review and would like the opportunity to investigate this. We will ask a senior Manager to look into this as a matter of urgency and they will be in touch with you to discuss further.
Very helpful and professional thanks…
Very helpful and professional thanks Yasmin
2 luglio 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Am happy with customer service team for…
Am happy with customer service team for her assistant.
30 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
This is my second year with DCL always…
This is my second year with DCL always go above and beyond to get me a cheap quote and yohan is very professional and helpful.
24 giugno 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yohan and his manager.
Great insurance company 👌 good people…
Great insurance company 👌 good people best customer service easy to understand best price ever lovest price so far in the market recommended for friends and family ring them before you ring anyone else 😉
24 giugno 2026
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I am happy for the service I have…
I am happy for the service I have received from Yohann regarding my renewel insurance.
Very helpfull
24 giugno 2026
Non scritta su invito
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
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