DCL Insurance Recensioni 

1863
•
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Leggi di più

Valutata 5 stelle su 5

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

L'azienda ha risposto

Valutata 5 stelle su 5

Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker assicurativo

Scritti dall'azienda

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1863)

353 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good experience with Yohann,he is…

Very good experience with Yohann,he is very helpful he does speak very clearly and make me understand the policy ,thank you very much.

29 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Nab’s

Yohann is the best customer advisor for renew my insurance . Very polite & knowledgeable person explaining everything.. good job keep it up

3 giugno 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Jill was both professional and pleasure…

Jill was both professional and pleasure to deal with.
This is the second time I have insured with DCL.
I was thinking of going to another company but Jill's knowledge and advice swayed me to renew.
Joe Renda.

16 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Valutata 5 stelle su 5

I just want to thank Daniella

I just want to thank Daniella. Very professional and helpful. I am very satisfied with Daniella's service regarding my taxi insurance. Highly recommend.

1 giugno 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Very professional

Very professional,I am very happy with service and quote👍

1 giugno 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Best insurance

Best insurance.
No one can beat dcl. Excellent service .God bless 🙌

1 giugno 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Always perfect to deal with and yohann…

Always perfect to deal with and yohann made itv very easy

29 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Mohammad

Carolyn George truly excellent lady excellent customer service

27 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

I am very happy with service and quote…

I am very happy with service and quote . I have spoken with Daniela Rycroft , she is very professional and handled my query very efficiently .

26 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Great customer service from Daniella

Daniella Rycroft helped me out today, she was very nice explaining everything in detail and answering all my questions. I really appreciate the service I received from her.

23 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

very god customervservice

very helpful and very fast service customer are very polite and explain each and every detail regarding insurance policy.

23 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Fantastic customer service

Usually when it comes to insurance everyone does the normal shop around see who is cheapest, not with DCL 3 years in a row I have taken out their policy straight away.
They make it so easy no long phone calls just a 5 minute call all sorted.
Would like to say a special thanks to Jill this time round for sorting everything for me. No one looks forward to renewal but DCL make it so much easier.

18 maggio 2026
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Risposta di DCL Insurance

Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Adelphia Phillips provided outstanding…

Adelphia Phillips provided outstanding customer service at DCL Insurance. Professional, knowledgeable, and genuinely caring—she made the entire process smooth and stress-free.

21 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Best insurance company for private hire…

Best insurance company for private hire taxis .very competitive quotes .I recommend this company to everyone. Jill mayne was very helpful and gave me very good quote for renewal thanks to her.

21 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Valutata 5 stelle su 5

Adele at dcl dealt with me and my…

Adele at dcl dealt with me and my husband today and was very good with us . Explained everything beautifully and gave us a discount which has led to us renewing with you once again. Thank u Adele 💓

21 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Adele and her manager.

Valutata 5 stelle su 5

Brilliant service

The process of renewal was made smooth and efficiently by Ella Bell. Friendly customer service. I highly recommend DCL Insurance.

20 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

This is my third consecutive year with…

This is my third consecutive year with DCL. The service I received from Matthew Santos was great. He is very friendly and professionally handled my request for a renewal, provided a good quote for me even he competed the other supplier quote.

20 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Matthew and his manager.

Valutata 5 stelle su 5

Excellent service

Excellent service

20 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

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