DCL Insurance Recensioni 

1858
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Hi Can I just say Louise Mullings is an absolute credit to DCL . Customer service Customer support Politeness Knowledge Amazing service after I had to call back earlier regarding some iss... Leggi di più

Valutata 5 stelle su 5

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

L'azienda ha risposto

Valutata 5 stelle su 5

Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker assicurativo

Scritti dall'azienda

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1858)

348 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I am with DCL for more than 10 years…

I am with DCL for more than 10 years now, never had a problem with them. They are the best insurance provider I must say. Highly recommended…..

7 agosto 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Fantastic service from DCL Insurance.

Fantastic service from DCL Insurance.
Got a great deal, and Misty was extremely helpful. Highly recommend.

5 agosto 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Yasmin truly a professional helpful…

Yasmin truly a professional helpful honest person, she tried relentlessly to get the best possible quote.
Thank you
Fourth year with DCL now
Excellent
Keep up the good work

5 agosto 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Been with DCL from 4 years really very…

Been with DCL from 4 years really very good experience overall. specially service is fantastic. Recommend all friends. Thank you jill

3 agosto 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Valutata 5 stelle su 5

Friendly

Friendly, quiet fast insurance was done.

4 agosto 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 1 stelle su 5

This company insure ZIA LOGISTICS

This company insure ZIA LOGISTICS. Their lorry hit our parked stationary car months ago. Nothing to dispute. Initially DCL acted quickly and responded immediately, was impressed. Unfortunately after that radio silence..doesnt reply to any emails or correspondence. Neither does thetransport company. Seems they do this often.

23 luglio 2026
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Valutata 5 stelle su 5

Using them.for few years now

Using them.for few years now, always had the best rate and professionalism

3 agosto 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

I have been working with this company…

I have been working with this company for years and getting best results every time, smooth and kinder.
Thank you lfor keeping me on the road

30 luglio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Very helpful

Very helpful

28 luglio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Excellent service the staff is friendly…

Excellent service the staff is friendly and helpful

30 luglio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Top taxi insurance company

All good. Efficient and competitive. Yasmin dealt with the administration effectively and politely

29 luglio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Excellent service and dealt with my…

Excellent service and dealt with my private hire insurance promptly and quickly. I would highly recommend DCL insurance.The advisor Danielle Wakelin was very friendly and helpful.

28 luglio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Nice customer service

Nice customer service

27 luglio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

It’s my 6th year with DCL insurance I’m…

It’s my 6th year with DCL insurance I’m very happy very nice and friendly staff specially today 27-07-2026 I speak with Yasmin was very nice and helpfully very good staff very good DCL company very good service

27 luglio 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Valutata 5 stelle su 5

Thebservicebi eecieved wasbsecond to…

excellent service thebcompany rep was nice and efficent anwering all questions raised

22 luglio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Jill from Dcl doing fantastic job…

Jill from Dcl doing fantastic job giving good price and good customer service thanks

23 luglio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Long time i am with them they always…

Long time i am with them they always look after me.

21 luglio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Professional

Adel was Professional, courteous and efficient 5*

21 luglio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Fantastic service Girl called Yasmin is…

Fantastic service Girl called Yasmin is very helpful and kind and looks very professional behaviour i highly appreciate her professionalism in this industry 👏👏👍

20 luglio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

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