Hi Can I just say Louise Mullings is an absolute credit to DCL . Customer service Customer support Politeness Knowledge Amazing service after I had to call back earlier regarding some iss... Leggi di più
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Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .
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Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you
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Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Informazioni di contatto
19 West Street , SM5 2PT, Carshalton, Regno Unito
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Eccellente
2K recensioni
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I have been contacted by YOHANN for my…
I have been contacted by YOHANN for my insurance Renewal. Iam please to say he deals with great support. Always very helpful all staff.
20 agosto 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
I had an amazing experience with DCL…
I had an amazing experience with DCL Insurance yesterday. I spoke with Jill, and she was incredibly kind, patient, and knowledgeable. She really knows what it takes to provide excellent customer support. She explained everything clearly and made the process so easy.
DCL Insurance is lucky to have staff like Jill.
Tested. Trusted. Reliable & Dependable customer service
21 agosto 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Johann was very helpful and answered…
Johann was very helpful and answered all my questions, and if he didn’t know the answer to something he would find out, also the quote was good 👍🏻
20 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yasmin was very helpful and polite also…
Yasmin was very helpful and polite also knowledgeable. Thank you for the best price you offered me
20 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very helpfull staff
19 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I recently spoke with Yasmin regarding…
I recently spoke with Yasmin regarding my DCL Insurance renewal, and I was very impressed with the level of support she provided. She was kind, professional, and extremely helpful throughout the process. Yasmin took the time to explain everything clearly and guided me through the renewal process with patience and care.
19 agosto 2026
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Risposta di DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
It's a good service and the staff was helpful
It's a good service and the staff was very helpful also good price
18 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Had a very good service from dcl and i…
Had a very good service from dcl and i was served by Danielle Wakelin. Would deginately recommend
17 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Another year with DCL
Yasmin was extremely helpful throughout the process. Despite how busy I was during the summer, she consistently followed up with me and made sure everything was taken care of. I’m very pleased to be staying with DCL again, and I truly appreciate the excellent service. Five stars for Yasmin and the team. Thank you!
13 agosto 2026
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Risposta di DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
well done Jill
Hi
i have dealt with Direct Chauffeur Line for many years and every year they come up with a fair price
Jill worked hard in getting me the right quote otherwise i would have shopped around
Well done Jill
11 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.
Excellent customer service Yasmin was…
Excellent customer service Yasmin was very friendly and helpful they gave me competitive price
10 agosto 2026
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Completed 6 years with DCL Just renewed…
Completed 6 years with DCL Just renewed my insurance. Savhanna was my assistant so professional and helpful, Highly recommend DCL insurance
10 agosto 2026
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Good Service - I spoke with Danielle (Wakelin) at DCL…
I spoke with Danielle (Wakelin) at DCL today, with some policy and price queries regarding my Chauffeur policy renewal. All was sorted quickly and efficiently, the pricing is competitive and cover was renewed for the year. A good service.
Tom H
10 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Yasmin she is a wonderful Customer…
Yasmin she is a wonderful Customer Service
Respectful kind, very clear thanks to close Brother Insurance for bringing such a good Customer Service thanks again
8 agosto 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Yasmin was very professional
Yasmin was very professional, calm and explained everything to me that I asked. She gave me time to consider the info and answered all my questions. Very happy with the experience. 5 stars all the way.
7 agosto 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
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