Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .
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Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you
L'azienda ha risposto
Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Leggi di più
L'azienda ha risposto
Brilliant staff member and convinced me to keep on with the same insurance for taxi which I have been with for a few years and matched the renewal price , very good member of staff and thanks so much... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Informazioni di contatto
19 West Street , SM5 2PT, Carshalton, Regno Unito
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Danielle wakelin
21 settembre 2026
Non scritta su invito
DCL is top insurance company.
DCL is top insurance company.
Ciaran was a very professional and very helpful.
Thanks again.
21 settembre 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Outstanding client support.
I appreciate today's call, George West. I must say You were very professional, supportive, and understanding, coming close to matching the outside offer I received. You and others like you are a valuable asset to the DCL👊🏽Thank you!
21 settembre 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto George and his manager.
Excellent service and very helpful…
Excellent service and very helpful service.
16 settembre 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
DCL Provides excellent support and…
DCL Provides excellent support and services, Yasmin has been very supportive and understanding. Yasmin has been emailing me and calls to me for my renewal very politely spoken. Thank you Yasmin.
Good Renewal Price 🫶🏼
18 settembre 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
Thank you Yasimin
Yasmin is very high experience agency, it was amazing how she explaine everything clearly and also to finish the job on time.
Thank you .
18 settembre 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Best customer service DCL i was doing…
Best customer service DCL i was doing renewal and i received very good service i really appreciate Jill for your Amazing assistance thank you
14 agosto 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Very good customer service.and helpful
Very good customer service.and helpful
Thank you
15 settembre 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I am with dcl insurance I spoke to…
I am with dcl insurance I spoke to Danielle Wakelin and she was very helpful and polite and helped me very well I would rate her a 10/10
14 settembre 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Danielle Wakelin was an absolute star
Danielle Wakelin was an absolute star, excellent customer service- I would highly recommend her!
14 settembre 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very good service.
12 settembre 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yasmin was great DCL very Competetive pricing
Yasmin was great and so is DCL i changed insurer after 5 years once with a other insurer what mistake leaving DCL was, Im still waiting 2 years later for a non fault claim settlement! I have been back with DCL now and will be recommending to others wont be going else werefor sure 5* for DCL.👍🏽
11 settembre 2026
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Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
I spoke to Danielle who was very…
I spoke to Danielle who was very professional and sorted my renewal in no time at all. I even got a discount which is why I always use DCL for my private hire insurance.
10 settembre 2026
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Risposta di DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
I was dealing with Yasmin for my…
I was dealing with Yasmin for my insurance.She called me on time and we finish the job in 5 minutes without anything distracting us.That is what i always wanted.She deserves to teach other agents how to deal with the customers.Thank you Yasmin 10 of 5 stars for You.
10 settembre 2026
Non scritta su invito
Risposta di DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
I am glad I have been accidentally…
I am glad I have been accidentally diverted to Yasmin.. she has been very kind and peoples person attitude. Amazing and accurate customer service..I always want her to be my customer service representative…thank you so much Yasmin you’re a star 🌟 I got my renewal done from her today…I have been with DCL for over 6 years now and I was moving to Acorn insurance before I spoke to Yasmin…thank you for making life little easier 💐
9 settembre 2026
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Risposta di DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
grate experience
It's been a grate experience as she was verry plight and helpfully in qoating me
4 settembre 2026
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Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yasmin was very helpful!
7 settembre 2026
Non scritta su invito
Risposta di DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very efficient and professional
7 settembre 2026
Non scritta su invito
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