DANYOUNGUK Recensioni 

985
•
TrustScore 4 su 5

4,1

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Valutata 1 stelle su 5

Absolutely shocking customer service. Sent a return within the required 14 day period, have tracking that it arrived on 10th September and I have not had one response from the company. I ha... Leggi di più

Valutata 5 stelle su 5

Absolutely brilliant service every time. Dan always manages to find the best pieces for both me and my children, and makes the whole process so easy. I can see something he’s listed on Instagram and h... Leggi di più

Valutata 5 stelle su 5

Refunded me full amount with 0 hassle- Dan is really nice man to deal with. Explained about certain issues that were no fault of his own but also made no excuses. Will definitely use his website again... Leggi di più

Valutata 5 stelle su 5

Just want to say bought your Tommy swim shorts on here Apple Pay, kept up to date immediately with order process then they arrived next day, top service 👍 Couldn’t have been easier or better in any w... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento

Informazioni fornite da varie fonti esterne

Founded in 2016, we supply and sell luxury designer brands at discounted prices. Items we sell can be current season, old season, outlet stock or European exclusives. Stock is bought in huge quantities and this enables us to sell all stock below RRP. We are a UK based VAT registered company and all items we sell are 100% authentic. Dan has built a small team of fashion minded individuals that will be able to help you with sizing, measurements or any other questions you have on a particular item. We are located in the city centre of Leicester, however we do not have a physical store and work only online. We look forward to dealing with you soon.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

985 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 54% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(985)

46 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Honest review of my DanYoung purchasing experience to date

Have used DanYoung for a good few years now for my designer clothing needs, pricing always on point, packaging, communications and delivery always spot on and always next day on the delivery - saved me on many a last min scenario!
I’ve made some serious savings through the years on everything from Stone island to Dior, CP to Prada - this guy is the real deal, would have no hesitation in recommending to anyone - and do you know the best bit, a genuine regular guy who grafts hard and is doing great.
Totally trusted and an asset to anyone wanted great clobber at fair prices.

23 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

My No1 go to site for anything fashion

Without a doubt the best sites about for designer clothes & sports wear at crazy below RRP prices!

Been getting stuff from Dan Young now for a good 4-5 years. Everything amazing quality at even better prices.

Great customer service & they always fast in the responses.

Absolute 5 ⭐️

23 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Bargain Items, CS could be better.

I ordered a CP Company Tracery 2 in 1 Goggle jacket from this business. The jacket came wrapped in a plain clear plastic bag. The jacket had the hood drawstring missing as well as missing extra buttons that Normally come with new CP Company jackets. The extra buttons wasn’t so much of an issue but the missing drawstring meant the hood could not be fitted properly. I reached out to the seller to come to an easy agreement by offering to accept a partial refund or the drawstring be sent out to me. The seller responded to my email after a few days, (bear in mind there is no other way to contact the business). It’s also worth noting there are different email addresses listed on the website, however, only one of them works. The seller did not want to replace the drawstring or offer me a partial refund, but instead wanted me to return the jacket at my expense via Royal Mail special delivery and promised to issue a full refund including postage. Due to a personal issue the return was delayed. I did get a refund eventually but not for the postage I paid.

The man who owns the business is abrupt in the way he speaks but I believe that’s just the way he is. To be fair, I was rude to him as well. Putting that aside I’m not going to base this review on that. I would have given him 5 stars had he refunded my postage fees.

On the positive side - the jacket came packaged well. The item was sent out to me quickly and I received it the next working day. For what it was, the jacket was a bargain - cheapest price out there.

If you’re okay with waiting for email replies if there’s an issue, waiting at least a week for refunds then I would recommend DanYoungUK he has some really good stuff on his website. I think he has potential to be one of the best if the customer service is improved.

19 agosto 2024
Non scritta su invito
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Risposta di DANYOUNGUK

Appreciate the review despite the order not going to plan. I’m sure you’ll agree the missing drawstring was very hard to spot so the lads packing missed it!

We agreed to refund you upon return and despite taking over a month to return still refunded as promised.

We have another one of these jackets in stock with the drawstring attached which is now online should you wish to give us another chance.

Hopefully if we deal again, things go smoother!

Valutata 1 stelle su 5

Bought a pair of trainers 2 months ago

Bought a pair of trainers 2 months ago, received two trainers of the same foot so returned the following week. Now been chasing a replacement / refund for 6 weeks. Terrible customer service- dont reply to emails or follow through with refunds when they say they will.
Won’t use again.

25 luglio 2024
Non scritta su invito
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Risposta di DANYOUNGUK

Perhaps worth checking your bank mate, you were refunded last time we spoke. I understand it was annoying receiving 2 left trainers and the other customer receiving the 2 right. We had a new young lad in the warehouse that was making the odd mistake, he has now gone. However, for some strange reason the other person hasn’t returned the rights which is why it dragged on! Your refund was send 2 weeks ago now, feel free to email if you can’t see it and I’ll send the proof over. Dan.

Valutata 1 stelle su 5

Ordered trainer on 27th August says…

Ordered trainer on 27th August says unfulfilled on my account money took. Tried sending 4 emails no replies. Poor customer service.

27 agosto 2024
Non scritta su invito
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Risposta di DANYOUNGUK

Ordered a pair of trainers on standard delivery and sent 20+ emails in 4 days now asking for “complaints department”.

Karen has been refunded.

Valutata 1 stelle su 5

Don’t waste your time

Order placed 25/08
Received email with order confirmation however no further response or communication

Emailed twice to seller, finally decided to pursue a refund

Don’t waste your time with this seller

25 agosto 2024
Non scritta su invito
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Risposta di DANYOUNGUK

Ordered some trainers on a Sunday, with standard shipping and then cried all week about delivery.

Pay the extra £2 next time it’ll save you acting like a Karen on Trustpilot. 😂

Valutata 1 stelle su 5

I ordered an item worth £1270 and £215…

I ordered an item worth £1270 and £215 since August 18th and 20th respectively , till now I haven’t gotten my order nor a refund and they replied a different mail which is not what I ordered with that my order has been cancelled and that I’ll get a refund … for whatever reasons I don’t know why they aren’t responding to the email I ordered with ! Something is definitely suspicious but I’ll definitely be back here to keep you guys updated .

18 agosto 2024
Non scritta su invito
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Risposta di DANYOUNGUK

Ordered with somebody else’s credit card, raised as fraud so we didn’t send and cancelled the order. He then started emailing saying he was a Nigerian TikTok influencer that was going to take my website down live on TikTok.

The kids a complete and utter clown that then turns into some mad Karen on TrustPilot. 😂

Valutata 1 stelle su 5

No sign of my order

Placed an order on 21/08/24 with next day delivery. Still haven’t heard anything about it being despatched. Have had no reply to emails or messages on social media despite the pages being active.

Have ordered from here before so seems to have gone massively downhill as experienced good customer service previously, disappointing.

21 agosto 2024
Non scritta su invito

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