dacemotorgroup.co.uk - Dace German Car Centre Recensioni 

From calling up in the morning and booking an appointment, to taking the car home same day, Steve was the best and really looked after us, there was no pressure and he offered some good advice. The whole sale was smooth and stress free, I definitely recommend going to Dace for your car!

Professional, knowledgeable and courteous service. The ability to bring cars from other local Dace garages within 10 minutes was an absolute bonus. We had absolute confidence in the salesman and in the vehicle he sold us.

Steven Watson was brilliant. Really nice and the car is fantastic

I recently purchased a car from Dace Stockport
Very good service
All went smoothly
Steve the sales man was amazing
I have had to return it twice so far and both times the issue was resolved immediately
Amazing service

I recently spotted a Mini Electric advertised by Dace at a good price and spoke with Callum, who initially came across as helpful. I placed a £100 deposit to secure the vehicle and waited for it to arrive at the showroom so a video walkaround could be sent.

A few days later, I received the video. In it, Callum mentioned that a few chips on the driver's side would be painted or blended in, and the rest of the car was shown as being in good condition. There was no mention whatsoever of any other damage.

We were told the car would be serviced, painted, and ready for a test drive. So we arranged time off work and travelled from Bolton to Stockport. However, on arrival, we immediately noticed three significant chips and a dent on the passenger side – none of which had been disclosed in the video or during our earlier discussions.

When we raised this with the salesman, he acknowledged the damage and checked with his manager, but nothing could be done. We asked if there was any flexibility on price given the condition, but again were told no. No alternatives were offered and no effort was made to resolve the issue.

This was a completely wasted day — time off work and a round trip for a car that was not as described. The lack of transparency and unwillingness to take responsibility was extremely disappointing. It felt like the damage was either deliberately downplayed or entirely ignored until we got there.

Given their strong online reviews, I expected a much better experience. Sadly, it felt like a "take it or leave it" attitude, and they simply didn’t care once we were in the showroom.

Update to reply from Dace 30/06/2025:

1. Comments not unfair just because you disagree with them.
2. No problem with the vehicle at all, just the fact that the 3 significant stone chips and dent with scratch on the passenger side were not mentioned until we arrived to view the car.
3. If this damage would have been mentioned on the walk round video we would have been able to consider and would have probably still bought it.
4. We were very motivated to buy as we had travelled from Bolton to Stockport to view but when we arrived there was damage that we were totally unaware of.
4. As we were unaware of the damage until viewing in person, we asked if there was anything that you could do and it was made clear that it was taken it or leave it, so we left it....
5. In future point out all damage especially if people are travelling to see a car.
5. Your reply and attitude tells me your not really bothered. It wouldn't have taken much for us to agree to buying the car.
6. Bought a different car from another dealer and we are now very happy we did not buy from Dace.
7. Was not contacted by Dace to discuss the 1 star review just had the poor reply on Trust Pilot trying to cover there tracks and make it look like the customer was being unreasonable....

From the very start of enquiring I found Steve to be professional, relaxed and very approachable with all the questions asked. He made the whole experience smooth, efficient and went out of his way to explain everything in detail all with a friendly manner. I would highly recommend Dace to anyone looking for a good car, they are brilliant!!

Steve the sales guy was excellent. No pressure, very knowledgable and thorough with all explanations along the way. Would highly recommend for sure. Thanks personally to Steve and to Dace as a professional organisation with a friendly service.

Paul Jamieson from the SK4 Manchester Road branch was really helpful, took great care of sorting everything out and making sure car was perfect before pick up

Nice and relaxed with no pressure to buy. This is my 3rd car I've bought from these guys.

Big thanks to Steve Watson this time

Great experience purchasing my recent vehicle with Paul. Would definitely recommend Dace Motors!

Smooth quick process, knew the car I wanted to buy, 2nd time using dace would recommend

Dealt with Will, excellent service & extremely knowledgeable, went above & beyond ended up buying not 1 but 2 golfs from Will. We are recommending all our friends. Thanks again Will for all your help.

Bought a BMW X6 with the help of Jake and Chris who were both great and got my car 2 days later! Thank you

I bought my car off Ash, he was very helpful and honest throughout. Helped me get the best price for my part ex and made everything very easy! Thank you :)

I bought my car from Dace motors and was helped by Stuart. He was fantastic really honest and friendly. You can tell this is a professional company and have high standards of how they look after their cars and customers. Thanks for your help Stuart.

I recently purchased a Mercedes A-Class from Dace German Car Centre, and I couldn’t be happier with the experience.

Steve was fantastic from start to finish—friendly, knowledgeable, and genuinely helpful. He made the whole process smooth and stress-free, answering all my questions and ensuring I was completely happy with my purchase. The car was in excellent condition, exactly as described, and the level of service was top-notch. I highly recommend Steve and the team at Dace German Car Centre to anyone looking for a quality car and great customer service.

Great efficient service. Would recommend.

Very friendly staff and great service. Bought a car here before and came back for another one!

Great and smooth service from Will, thank you! Definitely coming back.
See you soon.

I have waited a couple of weeks after collecting my BMW 5 series touring to reflect on my experience with Dace German Car Centre.
I made an appointment with Will to visit and view the car, on my arrival I was met by a gentleman whom I presumed was Will but wasn't, he informed me that he had just "brought the car round in case I wanted to take the car today" which was surprising. Then Steve came over and introduced himself as the one who will be looking after me which, was another surprise. No mention of Will at all.
On taking a look tab the car, the upholstery was really dirty but, I was hopeful that after a valet it would be fine and so I went along with the purchase.
I had to wait 2 weeks for the car as there was a backlog of work etc which didn't bother me as I would rather wait and have a decent job done.
On collection day I actually met Will for the first time. I had to wait for over 1 hour due to the car not being quite ready but again it's worth waiting for, no explanation was given why I didn't meet him in the first instance.
I was happy with the handover at the time and I completed the satisfaction questionnaire which reflected this.
I am really happy with the car, its everything I was hoping for but the interior valeting could have been better hence 4 stars.