CussinsRecensioni 

141
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have just moved in to our new Cussins home and the process has been very smooth, largely down to the great customer service provided by Wendy. From our first viewing many months ago Wendy has... Leggi di più

Valutata 5 stelle su 5

Lauren, based at the Eccleston Park development has been absolutely brilliant throughout our purchase. She’s kept us consistently updated, made the exchange process smooth and stress-free, and has b... Leggi di più

Valutata 5 stelle su 5

We have had a great experience with Cussins so far, and a huge part of that is thanks to Lauren. From the very beginning, Lauren has guided us through every stage of the process with professional... Leggi di più

Valutata 5 stelle su 5

We have recently bought a house at Summerson Place in Darlington and we couldn’t be happier! From the first meeting with Carol to the handover with Caroline and the aftercare from Keith & Alan we have... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

141 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(141)

60 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Buying a house

Buying a house with Cussins at Eccleston park. Lauren has been fantastic from the start, answered all our questions and guided us through the process.

25 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Phil. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Lauren. Enjoy your new home!

Valutata 5 stelle su 5

Lauren was so helpful and friendly when…

Lauren was so helpful and friendly when we came in to look at the show home and talk us through the site plans for Ecclestone Park.

26 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Lauren. Enjoy your new home!

Valutata 5 stelle su 5

From a happy pensioner!

I have lived in my house for a while, which is not the first new build I have lived in. The quality is good and my experience of moving in on my own was stress free. Carol in the office was helping and extremely accommodating as due to my husband declining health some plans had to change. I was even sent picture updates as the build progressed.

11 aprile 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Granny. Thank you for taking the time to leave a review. Great to hear that Carol has been helpful and provided a great service. We wish you many happy years at Summerson Place.

Valutata 5 stelle su 5

Cussins and Summerson Place

We looked at a number of new houses locally. As soon as we arrived at Cussins we knew we had chosen the right site and house.
Carol and the team were really helpful throughout the process and understanding when we had a slight delay with our sale.
We have bought 4 new houses in the past and this is the best one we have bought. The spec of the house was great and included things other builders would have charges for.
As with all new houses there are a few snagging issues. The team resolved these quickly.
We are very happy to living on Summerson Place.

25 giugno 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello. We're delighted to hear your happy with your new home at Summerson Place and with the service and communication provided by Carol and the wider team. We hope you enjoy living in your new Cussins home.

Valutata 5 stelle su 5

We just love our Cussins home

We just love our Cussins home. We were out for a walk in Dec 23 and decided to have a look at the show home as we just loved the style of the houses but never thought we would end up buying one. Carol was amazing so helpful and friendly. She showed us the last Juniper and we loved it so much that we decided there and then to buy it. The house is everything we wanted - we’ve been here just over a year. If we did have any issues we contacted Cussins support team and they sorted them out super quick with the site manager Keith - he was so helpful too. I would highly recommend buying a Cussins home they are so well built. My daughter and her boyfriend have just moved into a new Cussins Daisy on Summerson Place too.

25 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Victoria. We're delighted to hear your happy with your new home at Summerson Place and with the service and communication provided by Carol & Keith. We hope you and your daughter both enjoy living in your new Cussins homes.

Valutata 5 stelle su 5

Eccleston Park Backworth

I recently purchased a plot at Eccleston Park in Backworth, and although my move-in date is six weeks away, I’ve been thoroughly impressed with the experience so far. The team has been excellent, and I’d especially like to highlight our sales advisor, Lauren. She has been friendly, approachable, and professional throughout the process. Lauren has addressed all of my queries and concerns promptly and effectively, which has made the journey smooth and reassuring.

21 luglio 2025
Logo di Cussins

Risposta di Cussins

Hello Christopher. Thank you so much for taking the time to leave such a kind review. We are delighted Lauren has been a pleasure to deal with and I know she'll be really happy with the feedback. We're always here to help and we wish you many happy years at Eccleston Park.

Valutata 5 stelle su 5

Eccleston Park - Daisy

Reserved a plot in February and set to complete in September. Lauren has always been in contact with updates on the progression of my new build. Also I feel as though I can call into the sales office whenever for any queries I might have. Cussins and Lauren have made my first time buyers experience a joyful and smooth process.

24 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Elliot. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Lauren. Enjoy your new home!

Valutata 5 stelle su 5

Carol and the team at Summerson Place…

Carol and the team at Summerson Place were fantastic from day one. There was a lot support and advice on the fixings and options, and they were happy to help out with any requests I had during the building phase.

Support has been great since I’ve moved in, a couple of minor issues were fixed very quickly by the site team.

Compared to other new build developers, for me the quality and the support are second to none at Cussins

22 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hi Thomas. Thank you for taking the time to send us such a kind review. We're delighted Carol and the wider team were able to offer you help and support during and post your purchase. Enjoy your new Cussins home!

Valutata 5 stelle su 5

Riverside development

Great experience dealing with Caroline from the riverside development. Friendly, knowledgeable and kept upto date throughout the process despite our chain collapsing a few times I found them patient and understanding and so glad we made the move as we love living here ! Would recommend and buy again with Cussins.

21 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Nathan. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Caroline. Enjoy your new home!

Valutata 5 stelle su 5

Love my forever home - thank you Cussins

From the initial enquiry to moving in was fantastic. Carol the sales rep could not have been more helpful.
As it's a new build I expected some issues which there was but the team resolved them in good time and to a very good standard. I love my forever home and would recommend cussins homes in an instant.

18 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Lesley. Thank you for taking the time to leave a review on your experience purchasing a Cussins Home. We are glad you are happy with the build quality and finish of your new home, and the service you received from Carol.

Valutata 5 stelle su 5

Quality Home

I moved into my new Cussins home a year ago and am absolutely delighted with it. It’s a gorgeous house, which has been well designed, constructed and insulated. The sales, site and after care teams have been extremely helpful, efficient and professional at every stage. I wouldn’t hesitate to recommend Cussins.

18 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hi Katy. We're thrilled your happy with your new Cussins home. We take great pride and care in designing homes so we're delighted with your feedback, and that all the teams were helpful and professional at each stage.

Valutata 5 stelle su 5

New house

We moved into the house just over a year ago. From coming to look at the plot to then getting the keys everything was great. Carol was very helpful, explaining all offers and how the process works. We received updates monthly if not weekly of how the house was coming along. Once we moved into the house we had a few slight issues with the taps and they were resolved quickly within the same week. Would highly recommend.

18 luglio 2024
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Frankie. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Carol. Enjoy your new home!

Valutata 5 stelle su 5

Great Experience

I reserved a house late autumn last year and from the outset, Cussins, well, Lauren Sykes in particular, has been an utter pleasure to deal with. Her communication and knowledge has been brilliant and has really helped me as a first time new build purchaser. Even down to choosing my options, her advice was brilliant and allowed me to avoid making mistakes in my choices. I was apprehensive about buying a new build however I would do it a million times over giving my experience purchasing through Lauren. As far as buying houses goes, my experience has been truly stress free. I wouldn’t hesitate to recommend buying through Cussins.

17 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello. Thank you so much for taking the time to leave such a kind review. We are delighted Lauren has been a pleasure to deal with and I know she'll be really happy with the feedback. We're always here to help and we wish you many happy years at Eccleston Park.

Valutata 5 stelle su 5

Cussins at Backworth

Cussins at Backworth

Recently bought a house through Cussins at Backworth. Love the house and the spec.

The site team have been fantastic in catering to all needs.

Graeme and Neil have been very helpful through out the build process and post completion. Epecially helpful with moving in, getting settled and providing regular check ins to ensure all is to a high standard.

They have been attentive to all needs and keen to resolve any minor snagging issues raised in a professional and friendly manner.

27 giugno 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Mr & Mrs McGow. Thank you for your kind review & we hope your settling in well at Eccleston Park. We're thrilled that Graeme & Neil have been helpful regarding your check in's and snagging issues and that your happy with your property and specification. We wish you many happy memories at Eccleston Park.

Valutata 5 stelle su 5

I love my Cussins New Build

We have been in our new home since April 2024. The help of Carol in the show home led to a quick and easy purchase and she was always happy to help with all our enquiries. I love the look of our Cussins home and the quality of the finish. We’ve had a few minor issues which were sorted out quickly . The site manager Keith and all the staff are also very friendly and helpful. I would recommend Cussins to anyone looking for a new build especially at Summerson Place.

16 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hi Gavin. Thank you for taking the time to leave a review. Great to hear that Carol and Keith have been helpful and provided a great service. Wish you many happy years at Summerson Place.

Valutata 5 stelle su 5

Been in our new build 10 month now and…

Been in our new build 10 month now and couldn't be any happier . Caroline sainthouse (sales) to David and Andrew ( site managers ) have been amazing with my snag list and to be honest not many fro a new build. Quality workmanship through out and would hesitate to recommend cussins

30 settembre 2024
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Karren. Thank you for your kind review. We're delighted Caroline, David & Andrew have provided a great service and that your happy with the workmanship of your new property - enjoy!

Valutata 5 stelle su 5

Very happy customer

Purchased the Lilly home in march 2025 and the house has changed my life. The floor plan is perfect for open plan living especially the family room/kitchen that is perfect space for bringing your garden into your living space. The fittings and fixtures are if a very high quality that is not appreciated until you start living in the house. It’s warm. Spacious and beautiful. Carol from there sales office was very patient with me and could not have been more helpful in the whole buying process. I am a very happy customer.

14 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Susan. Thank you for taking the time to leave such a fantastic review. We are delighted to hear your new Cussins home has made a positive impact on your life and your happy with the space and quality of the property. Also lovely comments regarding Carol and her assistance - thank you.

Valutata 5 stelle su 5

Great experience!

We had an excellent experience with Cussins. We bought our house before the stamp duty went up. Carol was great from start to finish helping us the whole way to ensure we could beat the stamp duty in time! Cannot fault the team. Keith the site manager has also been very proactive with the snag list and very responsive.
Overall, the experience of buying our first home has been great and can only thank Carol for her support!

31 marzo 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Daniela. We're delighted to hear of your positive experience whilst buying your Cussins home, and that Carol was able to support you along with site manager Keith. Enjoy your new Home!

Valutata 5 stelle su 5

Friendly personal touch. Built around the customer

The whole experience has been easy from start to finish. With working away we worried that buying a new build would be stressful with us not being able to visit and check in as much as we would like. But Carol at the Darlington sales office made sure we were up to date at every step with regular photos and updates on where the build was at. Also fitting our meeting for options and other crucial parts around our busy schedule. This service made what was a chance visit into a home we before could only dream of. The finish and quality of our home is to be noted as only the best. Something that has been a running theme through the process. I would say cussins has a friendly personal touch that is built around the customer.

30 maggio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Zoe. Thank you for taking the time to leave such a lovely review. We are so glad to hear you had a positive experience with Cussins and are happy with the quality and finish of your home, along with the service provided by Carol.

Valutata 5 stelle su 5

Amazing experience

My partner and I have bought our first home from Cussins in the Summerson Place development. Carol could not have been more helpful throughout our experience and we are so happy with how the house is progressing ready to move in August.

12 luglio 2025
Non scritta su invito
Logo di Cussins

Risposta di Cussins

Hello Jess. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Carol. Enjoy your new home!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più