Culture Kings Recensioni 

Quick response and amazing help. I had purchased items to the wrong address, Donna replied within minutes and had me sorted.

Donna was great help when I needed to cancel my order

Ben was extremely helpful, excellent behavior, very kind and understanding.
My order got sent back and he helped sort it out straight away, very quick and easy process

Thank you Ben

I made a mistake ordering, within a few hours Donna had stopped the original order from being processed and created a new order for me, superstar!

I needed to change my shoe size in my order and Donna was able to get my request in and change the size for me. She was a massive help and I’m very thankful she was able to sort me out!

Wonderful, replied and fixed my issue so fast. 10/10

I ordered the wrong size, and realized just after I'd paid. I sent an email and Donna was amazing and able to get the order canceled, updated, and reordered just in time! What a relief. Thanks again Donna!

Also the shirts are badass and great quality and this is my second time ordering.

Gabby you were so kind and lovely over the phone this morning! Thankyou for already processing my request and updating my address details earlier! Thanks for being so prompt with it! Appreciate it ☺️

I had Gabby help me as I had a fault in a jumper I bought and couldn’t return in store to get any help, gabby had given amazing service and help! I could not be anymore grateful for the service and result I received, Gabby was amazing!
I’m still awaiting my new item but the process had been amazing, thank you so much!

Gabby was very easy going and of great help with changing address on my order.
Gabby's work is very much appreciated. Gabby has shown both great customer service and technical skills. Get her a raise!!

I had an old address on my account. I didn’t check before confirming payment. I emailed customer care and Gabby quickly and very kindly changed my shipping address to my new one.

I genuinely wanted to love this store. I'd been getting TikTok affiliate advertisements for them for a while, so I started getting shirts from them advertised as "refundable samples". I have sold 14 shirts for them through my videos (as in people have bought them from my video reviews). The shirts are actually pretty good. Here's the problem, they're not honoring the refundable sample and they've now ghosted me. I feel like they told me it was being sent to management to review my case so I'd miss my return window. It's been going on 10 days since their last reply..

Great experience Everytime with Culture Kings. I’ve ordered multiple hats and all of them have been amazing. One time I had an issue with a hat and I worked with Gabby and she immediately resolved the issue and had a new hat to me with express shipping! Highly recommend!

I got my order wrong and Donna from Culture Kings quickly canceled it before it got any further. Very quick service, well done.

Thanks Donna

-Flynn

Erykah Was extremely helpful and diligent in replacing my lost package. Kept me in the loop the entire process. Nothing better than great communication.

I accidentally ordered an incorrect size pair of shoes, but Donna was able to swiftly stop my order and get the size swapped all within less than 24 hours. Thanks so much Donna!

Gabby provided great help today with my cancellation request. Excellent customer service

Donna was quick to respond and help me fix the problem

I reached out to customer service regarding an error I made on my order. Gabby replied super quickly, she was very helpful and rectified the issue straight away. Really impressed by - and appreciate - the great customer service! Thanks

I had a parcel I was trying to return, something happened with the online portal and my return wasn’t showing, when I emailed to double check it was still being processed and had Ben help me out, he sorted it all for me and proceeded to refund me nearly immediately.

What I thought was going to be a nightmare of a return was actually really easy and quick thanks to the him.