Culture Kings Recensioni 

5837
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Leggi di più

Valutata 5 stelle su 5

Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Shopping e moda

Scritti dall'azienda

Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(5837)

1873 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Donna to the Rescue!!!

Donna was super helpful and fast about helping me update the shipping address on my order when I made a mistake. Thank you so much she made my day and made sure I got my package to the right spot!

21 luglio 2026
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Risposta di Culture Kings

This is such a glowing review, thank you! We'll be sure to pass this on 🙏

Valutata 5 stelle su 5

I would like to thank culture kings…

I would like to thank culture kings specially Gabby for responding and doing my request. Great customer support!
I will always be a customer of Culture Kings! More power to you guys! Cheers

Rhico

20 luglio 2026
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Risposta di Culture Kings

Hey Rhico! Thank you so much for your feedback! We hope you have an amazing week ahead!

Valutata 5 stelle su 5

quick and efficient support

quick and efficient support! with a very kind girl on the phone promptly correcting my address.- eryka was her name🙂

20 luglio 2026
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Risposta di Culture Kings

Hey Ahlia, we are so glad Erykah was able to assist you :D We hope you have a lovely week ahead!!

Valutata 5 stelle su 5

Great customer service

Great customer service, i had made a mistake in my order and with the help of Gabby, she fix it in no time

20 luglio 2026
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Risposta di Culture Kings

So glad Gabby was able to help you with your order! We hope to see you again soon!

Valutata 5 stelle su 5

I am very happy with your service

I am very happy with your service, and especially with Gabby who helped me change my address which I had forgotten. I am completely satisfied.

20 luglio 2026
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Risposta di Culture Kings

So glad Gabby was able to help you with your address! We hope you have an amazing week ahead.

Valutata 5 stelle su 5

I put in my issue very late last night…

I put in my issue very late last night around 12pm and with in hours gabby was straight on to sorting out and resolving my issue.

Very happy with this customer support thanks gabby
Regards Trent

19 luglio 2026
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Risposta di Culture Kings

Heya! So glad Gabby was able to help you with your order! We hope you have an amazing week ahead.

Valutata 5 stelle su 5

Customer service was fantasic

Customer service was fantasic, Marleyah was amazing and amended a fault I made in my order swiftly.

18 luglio 2026
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Risposta di Culture Kings

Thanks a ton for the review! Your support means the world to us.

Valutata 5 stelle su 5

Amazing response time!

I ordered a pair of Air Force 1 07 and I ordered the wrong size. So I sent a email to ask if I could change the sizes and Ailean the next day put a new order in for me for the right size!!
Amazing work Ailean and fantastic customer service and responded so quick
Thank you Ailean!!!!

18 luglio 2026
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Risposta di Culture Kings

Thanks so much for the review! We appreciate you 🙏

Valutata 5 stelle su 5

Alphonsine was amazing

Alphonsine was amazing. Very helpful and super efficient. My situation for delivery could have ended up very convoluted and challenging but because of quick action it was solved almost immediately.

18 luglio 2026
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Risposta di Culture Kings

Thanks a ton for the review! Your support means the world to us.

Valutata 1 stelle su 5

I ordered 2 hats on June 24th for $80+…

I ordered 2 hats on June 24th for $80+ dollars, and never received them. The order said they were damaged and couldn't deliver. I've been trying to get resolutions from Culture Kings to no help. I received an email saying they would look into it and they have not responded to my follow up emails. This is a terrible situation because I wanted the hats for a Bday.

24 giugno 2026
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Risposta di Culture Kings

Hey,
I'm so sorry to see you didn't love your experience at our store and I would love to chat to you and see if we can turn this around! Please contact me with some details of your experience and the date you visited at feedback@culturekings.com.au 🙏

Valutata 5 stelle su 5

I ordered the wrong size on a chain and…

I ordered the wrong size on a chain and sent an email through hoping I could change the size, Donna went above and beyond to help me out, she even checked on it later to confirm it's the size I wanted. Very happy with Culture Kings and the chain looks awesome, thanks Donna!

13 luglio 2026
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Risposta di Culture Kings

Thank you for taking the time to leave us a review. Your support means so much to us!

Valutata 5 stelle su 5

I forgot to change my shipping address…

I forgot to change my shipping address and reached out to the Culture Kings team. I received an email from Culture Kings with the changed address and it was very easy on my end to change it. Ailean made this process very smooth and easy for me!

15 luglio 2026
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Risposta di Culture Kings

Thank you for your thoughtful review. We sincerely appreciate your support.

Valutata 5 stelle su 5

I called up the company early in the…

I called up the company early in the morning g to request for my order to be changed before being processed. There I got in touch with Donna who, off the bat, was lovely and greeted me with warmth and friendliness, it made the whole experience more comfortable! She was able to fulfil my request as well which is something I am grateful for to this day! I was impressed how well Donna communicated and how efficient her work was. Definitely will order from Culture King again and I know now that if I ever have an issue about something, Culture King has the staff well equipped to deal with it.

14 luglio 2026
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Risposta di Culture Kings

We're so grateful for your review! Thanks for being such an incredible supporter.

Valutata 5 stelle su 5

Great and fast service

Great and fast service! Thanks to Gabby for being nice and helpful with resolving my issues.

13 luglio 2026
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Risposta di Culture Kings

Love to hear this, thank you for leaving a review! 🙏

Valutata 5 stelle su 5

Donna (customer service) ⭐️

Donna has been nothing short of AMAZING ! I panicked and bought the wrong size shoe for my partner and she got in and helped me fixed it right away, she’s an absolute angel and couldn’t have made the process any more simple !

15 luglio 2026
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Risposta di Culture Kings

So happy Donna was able to help! Huge thanks for the review — hope to see you again soon!

Valutata 5 stelle su 5

My experience with Gaby

Gaby was very quick, effectiant and understanding. She spoke to me on the phone and was amazing help. Shes has great Customer service skills and was lovely to talk to.

15 luglio 2026
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Risposta di Culture Kings

Thanks a ton for the review! Your support means the world to us.

Valutata 5 stelle su 5

I made an order and realised the size…

I made an order and realised the size was wrong. So I rang help page. Very impressed how quick and friendly customer service is. DONNA made it too so easy for me. When you talk to someone that nice as you start your day is just refreshing plus issue SOLVED! Thanks Donna.

15 luglio 2026
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Risposta di Culture Kings

We’re pumped that Donna could help you out! Thanks for the feedback — can’t wait to have you back! 🔥

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