Culture Kings Recensioni 

5837
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Leggi di più

Valutata 5 stelle su 5

Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Shopping e moda

Scritti dall'azienda

Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(5837)

1873 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I would highly recommend Culture Kings

I would highly recommend Culture Kings, I had a bit of a hiccup with delivery but Donna at culture kings was outstanding with her customer service and communication in ironing out any questions and issues that were brought up and ver happy with the product, thanks again Donna

8 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

It’s great to know Donna came through for you! Thanks a ton for the review — we’re looking forward to next time!

Valutata 1 stelle su 5

Ordered a hat and found out they used…

Ordered a hat and found out they used Amazon shipping. I suspected something fishy. It was 6/29/26. $48.99. Waited over the july 4th weekend. Nothing. All of a sudden, I checked the link to Amazon shipping and it said delivered JULY 3, which is incorrect.

Then, a staff member of CK replied to my inquiry stating it was delivered. HOWEVER, that means it was delivered to the warehouse and was en-route to me. I called Amazon and had a long conversation with transferred calls, etc. RESULT: AMAZON HAS NO RECORD OF MY ORDER. Amazon said call Amazon Logistics but that phone number is not working. FILED CLAIM WITH MY BANK. No time for games.

THEY LOST A LOYAL PERSON. 😂 My bank is investigating. Up to you to order. This is not slander. I HAVE EVIDENCE THEY ARE INEPT AND in my opinion, scammers.

6 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

Hey,
I'm so sorry to see you didn't love your experience and I would love to chat to you and see if we can turn this around! Please contact me with some details of your experience and the date you visited at feedback@culturekings.com.au:pray:

Valutata 5 stelle su 5

Amazing experience

Amazing experience! I needed to get a sizing changed on an order and Donna was so helpful and really really kind. She sorted out my order and got my sizing changed for me without any issues.

6 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

Thanks so much for the review! We appreciate you!

Valutata 5 stelle su 5

Donna was amazing she got back to me…

Donna was amazing she got back to me with my concerns quickly, as I accidentally put in the wrong order information, she contacted me and helped my correct my delivery information and my packaged arrive perfectly, thanks Donna I appreciate it.

6 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

Love to hear this, thank you for the review! We can't wait to have you back!

Valutata 5 stelle su 5

Donna was very helpful in changing my…

Donna was very helpful in changing my address thank you Donna!

6 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

We’re pumped that Donna could help you out! Thanks for the feedback — can’t wait to have you back!

Valutata 5 stelle su 5

Gabby is great

I accidentally had put the wrong address and Gabby fixed the problem so quick and was so helpful.

6 luglio 2026
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Risposta di Culture Kings

Love to hear this, thank you for the review! We can't wait to have you back!

Valutata 5 stelle su 5

Good customer service overall

Good customer service overall. I entered the wrong suburb on my delivery address and submitted a change address request, and this matter is successfully resolved by Gabby. Appreciate the quick reply, thank you!

6 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

Thanks a ton for the review! Your support means the world to us.

Valutata 5 stelle su 5

I accidentally ordered the wrong shoe…

I accidentally ordered the wrong shoe size and thought it was all over—that I'd have to send them back and start the whole process again. Thankfully, Donna stepped in and helped change my order. She went above and beyond to sort everything out despite the challenges involved, and she truly saved the day. I'm incredibly grateful for her outstanding customer service and willingness to help. Thank you, Donna!

6 luglio 2026
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Risposta di Culture Kings

Awesome to hear Donna made your experience a great one! Thanks for the kind words — we’ll be here when you're ready for round two!

Valutata 5 stelle su 5

Solved my problem fast!!

Donna helped me cancel an order that i mistakenly used the wrong address for and it was SO FAST!! I was easily able to repurchase with the right info:) thanks so much!

5 luglio 2026
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Risposta di Culture Kings

Big thanks for the review — we’re lucky to have customers like you!

Valutata 4 stelle su 5

Better as an online retailer

Whilst I find the customer service and overall hip-hop/street vibe of the indoor locations to be pretty cool,they are definately lacking the availability of most things instore as apposed to just shopping online. I wish they had more stuff available, or maybe I just went at a bad time, but I don't think I'll make the trip to go to a store again, much better experience online

4 giugno 2026
Non scritta su invito
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Risposta di Culture Kings

Thanks so much for the review! We appreciate you 🙏

Valutata 5 stelle su 5

Made an accidental double purchase here…

Made an accidental double purchase here and Donna from the support team was very quick to swoop in to clear everything up and help me get a refund, thanks especially to her!

6 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

Thrilled to hear Donna took great care of you! Thanks for the awesome review — we can't wait to welcome you again!

Valutata 5 stelle su 5

Donna was amazing and assisted me in…

Donna was amazing and assisted me in getting my order sorted after a problem with discount codes not being applied at checkout. Her customer service and support was outstanding. Thanks 🙏 Donna and keep up the great work

2 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

So happy Donna was able to help! Huge thanks for the review — hope to see you again soon!

Valutata 5 stelle su 5

I noticed I had the wrong address for…

I noticed I had the wrong address for shipping after I placed my order.
I emailed straight away (around 9pm)
By 7am I had an email from Gabby confirming she had already amended the order for me.
Great service

6 luglio 2026
Non scritta su invito
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Risposta di Culture Kings

Thanks a ton for the review! Your support means the world to us.

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