I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Leggi di più
L'azienda ha risposto
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Leggi di più
L'azienda ha risposto
I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Informazioni di contatto
PO BOX 260, 4108, Archerfield BC, Australia
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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I would highly recommend Culture Kings
I would highly recommend Culture Kings, I had a bit of a hiccup with delivery but Donna at culture kings was outstanding with her customer service and communication in ironing out any questions and issues that were brought up and ver happy with the product, thanks again Donna

Risposta di Culture Kings
Ordered a hat and found out they used…
Ordered a hat and found out they used Amazon shipping. I suspected something fishy. It was 6/29/26. $48.99. Waited over the july 4th weekend. Nothing. All of a sudden, I checked the link to Amazon shipping and it said delivered JULY 3, which is incorrect.
Then, a staff member of CK replied to my inquiry stating it was delivered. HOWEVER, that means it was delivered to the warehouse and was en-route to me. I called Amazon and had a long conversation with transferred calls, etc. RESULT: AMAZON HAS NO RECORD OF MY ORDER. Amazon said call Amazon Logistics but that phone number is not working. FILED CLAIM WITH MY BANK. No time for games.
THEY LOST A LOYAL PERSON. 😂 My bank is investigating. Up to you to order. This is not slander. I HAVE EVIDENCE THEY ARE INEPT AND in my opinion, scammers.

Risposta di Culture Kings
Donna was able to get my order…
Donna was able to get my order corrected quickly and efficiently!

Risposta di Culture Kings
Fast communication from gabby thanks…
Fast communication from gabby thanks for being easy to deal with

Risposta di Culture Kings
Amazing experience
Amazing experience! I needed to get a sizing changed on an order and Donna was so helpful and really really kind. She sorted out my order and got my sizing changed for me without any issues.

Risposta di Culture Kings
Donna was amazing she got back to me…
Donna was amazing she got back to me with my concerns quickly, as I accidentally put in the wrong order information, she contacted me and helped my correct my delivery information and my packaged arrive perfectly, thanks Donna I appreciate it.

Risposta di Culture Kings
Donna was very helpful in changing my…
Donna was very helpful in changing my address thank you Donna!

Risposta di Culture Kings
Gabby is great
I accidentally had put the wrong address and Gabby fixed the problem so quick and was so helpful.

Risposta di Culture Kings
Good customer service overall
Good customer service overall. I entered the wrong suburb on my delivery address and submitted a change address request, and this matter is successfully resolved by Gabby. Appreciate the quick reply, thank you!

Risposta di Culture Kings
I accidentally ordered the wrong shoe…
I accidentally ordered the wrong shoe size and thought it was all over—that I'd have to send them back and start the whole process again. Thankfully, Donna stepped in and helped change my order. She went above and beyond to sort everything out despite the challenges involved, and she truly saved the day. I'm incredibly grateful for her outstanding customer service and willingness to help. Thank you, Donna!

Risposta di Culture Kings
Solved my problem fast!!
Donna helped me cancel an order that i mistakenly used the wrong address for and it was SO FAST!! I was easily able to repurchase with the right info:) thanks so much!

Risposta di Culture Kings
Better as an online retailer
Whilst I find the customer service and overall hip-hop/street vibe of the indoor locations to be pretty cool,they are definately lacking the availability of most things instore as apposed to just shopping online. I wish they had more stuff available, or maybe I just went at a bad time, but I don't think I'll make the trip to go to a store again, much better experience online

Risposta di Culture Kings
Made an accidental double purchase here…
Made an accidental double purchase here and Donna from the support team was very quick to swoop in to clear everything up and help me get a refund, thanks especially to her!

Risposta di Culture Kings
Donna was amazing and assisted me in…
Donna was amazing and assisted me in getting my order sorted after a problem with discount codes not being applied at checkout. Her customer service and support was outstanding. Thanks 🙏 Donna and keep up the great work

Risposta di Culture Kings
I noticed I had the wrong address for…
I noticed I had the wrong address for shipping after I placed my order.
I emailed straight away (around 9pm)
By 7am I had an email from Gabby confirming she had already amended the order for me.
Great service

Risposta di Culture Kings
It was great and Donna helped with the…
It was great and Donna helped with the edit to my information

Risposta di Culture Kings
Donna was very helpful with our inquiry.

Risposta di Culture Kings
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