I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Leggi di più
L'azienda ha risposto
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Leggi di più
L'azienda ha risposto
I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Informazioni di contatto
PO BOX 260, 4108, Archerfield BC, Australia
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Needed assistance with an order Donna…
Needed assistance with an order Donna was quick to help get this done, much appreciated. Great customer support. Thank you 😊

Risposta di Culture Kings
Awesome customer service support
I had an order that i accidentally sent to the wrong address and sent an email right after placing it. The customer service operator Marleyah responded incredibly quick and resolved the problem in a matter of seconds. Amazing customer service for sure 5/5

Risposta di Culture Kings
Ailean was amazing!!
Ailean was amazing!!! Super helpful!! Didn’t this my request could be done and she made it happen. Thank you Ailean!!

Risposta di Culture Kings
Excellent customer service
Although my original order was unfortunately lost in transit, I was extremely impressed with the level of customer service I received. The representative (Donna!) was professional, patient, and genuinely helpful throughout the entire process. They clearly explained each step required to submit a claim, answered all of my questions, and made the replacement process simple and stress-free. Their prompt communication and willingness to assist turned what could have been a frustrating experience into a positive one. Excellent customer support like this is rare, and I truly appreciate the time and effort they put into resolving my issue. Thank you for the outstanding service!

Risposta di Culture Kings
Donna helped me out and sending a…
Donna helped me out and sending a different shirt as this one had a fault. Quick easy response. Very helpful

Risposta di Culture Kings
Great Customer Service
Great customer service when I needed to cancel my order, Alphonsine helped me which I very much appreciate.

Risposta di Culture Kings
Gabby's assistance
Needed assistance on size change and was instantly helped by Gabby with her patiently fast customer service got the job done promptly with new tracking.
Thankyou very much for first time assistance with Culture Kings

Risposta di Culture Kings
Had an issue but got helped by Donna
Had an issue but got helped by Donna , who was very understanding. She fixed it quickly and with a good result. Much appreciated

Risposta di Culture Kings
Madelyn ROCKS
Madelyn Was helpful with helping me cancel an order that I had placed. She even went above and beyond to try and help me locate another size in a store not too far from me.

Risposta di Culture Kings
a big thanks to donna she was able to…
a big thanks to donna she was able to change my order because i mistakenly put the wrong size.. such a big thankyou to her and the team

Risposta di Culture Kings
So While making the online order i made…
So While making the online order i made the mistake and choose the wrong size, however i email the team at culture kings about the issue and Donna from the team looked after my request and went above the par to help me out and got the size replaced. She gave the best customer service. Highly recommended

Risposta di Culture Kings
Gabby at culture kings customer service…
Gabby at culture kings customer service is the best. I had some issues with delivery address and she fixed it in no time.
Thankyou once again Gabby.

Risposta di Culture Kings
Ordered the wrong size by mistake
Ordered the wrong size by mistake, reached out and the response was very quick and helpful! Thank you again!

Risposta di Culture Kings
Donna was super helpful on helping me…
Donna was super helpful on helping me change my order due to wrong size picked at checkout. Greatly appreciated.

Risposta di Culture Kings
Donna was a great help sorting my order…
Donna was a great help sorting my order which I accidentally messed up. I ordered the wrong sizing and she was prompt at making sure the order was stopped before processing and the right sizing was shipped out.

Risposta di Culture Kings
Culture Kings is known for their…
Culture Kings is known for their Outstanding clothing line but the service I received from Donna! Was beyond impressed with the quality and efficiency of her service☺️

Risposta di Culture Kings
On completion of my order
On completion of my order, I realised that I had ordered the wrong colour, I contacted the Company to explain what had happened. I was contacted straight away by a lady named Donna, I felt she went over and above to help me cancel my order and she also organised my refund, which went back into my account the next day.

Risposta di Culture Kings
I ordered the wrong size and reached…
I ordered the wrong size and reached out for help, Donna made this process super easy and I’m so grateful for how professional and sufficient the reply’s and results were!! Best service ever thank you heaps!!

Risposta di Culture Kings
Gabby did an awesome job of helping me…
Gabby did an awesome job of helping me rectify a mistake I made on my order.

Risposta di Culture Kings
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