I have made booking twice by mistake but with 2 different companies for the same carpark unfortunately. Quickly realised that politely asked for refund but comparetheparking just emailed me and trie... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolute conmen. Charging £40 for one day parking at the airport is bad enough but then confirmation comes through saying they charge an extra 10 there and 10 back for the transport. They blame the ai... Leggi di più
Hi I would to say, I share a similar awful experience to Sharlene, in the commentsection. I would like the echo the huge red flags and atrocious responses by this comparison website. They take yo... Leggi di più
So so bad, shockingly bad, wish I’d seen these reviews before I booked. The reviews on their site are total fakes. They told me to meet at the wrong car park, when I called to ask where th... Leggi di più
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 7% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I loved how close the parking was to…
I loved how close the parking was to terminal 5 just a few minutes’ walk. Slightly more expensive than other options, but worth it for the convenience and time saved.
Absolutely awful company
Absolutely awful company. After booking and then reading the reviews for this company, I immediately contacted them to cancel my booking and was informed of the £40 admin fee (screaming SCAM) to which I advised that I was not accepting the admin fee as I placed and cancelled a booking within 1 hour!
I tried to contact the mobile number that is on the website to be told that there is no way to speak to a manager and that the gentleman on the phone is only there if there are any issues with transport itself. I was promised I would receive a response within 2 hours - I am still waiting now.
I have still not received my refund and my emails are now being ignored as well as my phone calls.
I haven’t had to contact my bank to chargeback the amount paid for the parking.
Complete scam company BEWARE!!!
❌ Avoid Compare The Airport Parking
❌ Avoid Compare The Airport Parking – Misleading & Unreliable! ❌
Compare The Airport Parking acts as a broker for third-party parking providers – which is fine and expected based on their name. However, the real issue lies in their misleading practices. I specifically selected ‘Easy Meet & Greet Bristol’ when booking, but once I paid, the confirmation email revealed that the actual provider was a completely different company: Park Sphere – a name I had never heard of and was not disclosed before payment.
Concerned, I looked up reviews for Park Sphere and was shocked:
🚨 No ID on collection, random people turning up for your keys
🚨 Unknown parking locations
🚨 Unanswered phones for hours, missed flights
🚨 Increased mileage, missing fuel
It was clear I couldn’t trust them, so I emailed Compare The Airport Parking immediately to cancel – and was met with awful customer service, T&Cs being thrown at me, and a refusal to cancel.
Thankfully, I know my rights under Consumer Protection Law. I raised a claim via PayPal on the basis of misleading advertising, withheld information, and lack of transparency. I submitted evidence and within a week, PayPal ruled in my favour and I received a full refund.
⚠️ Be warned: You have no control over which company you’re actually booking with until after payment. This is misleading and unacceptable. Do not use Compare The Airport Parking – there are far more transparent and trustworthy options out there.
He is a scam artist when arrival he…
He is a scam artist when arrival he wants the 7 pound there and back
This is a scam paid £54 for airport…
This is a scam paid £54 for airport park & ride parking. After I paid, I received an email confirmation but there was additional hidden charges of £14 for using the shuttle bus. I complained and the guy kept on saying its on the advert which i clearly didnt see and neither does any customer. He then says you can cancel via email. So i emailed and I got an immediate response with screenshots of the additional charges. I then sent back my screenshots where there was no hidden charges. Anyway guy was saying cancellation charges are £40 of the £54. I argued that he will have to refund full amount. He was being an arsenal and it got to the point where he was being cheeky. He's kept £40 and returned £14.
Very happy with the service at Heathrow…
Very happy with the service at Heathrow terminal 2. Was offered a lift promptly as soon as I arrived there. Upon pick up, I had my car driven to airport within 10 mins of my call to them, it was very convenient.
AVOID AVOID AVOID - HIDDEN CHARGES
Very deceitful company. After I had booked park & ride, they email me to say there are further charges for the shuttle service. Why charge me for the service of park & RIDE and then charge me again for the RIDE??. I cancelled my booking but they kept £40 of the £54 that I had paid saying its their cancellation charges. I will get FCA and Trafing Standards to look into this. All their reviews have similar stories. Any good reviews are FAKE
AVOID AVOID AVOID
AVOID AVOID AVOID.
A truly awful experience which left me £250 in the red. Despite paying full price in advance, the driver simply refused to take our car, leaving us completely stranded and almost missing our flight. We had to pay for short stay parking and when I enquired about a refund I was met with complete silence - not one person has responded to any of my complaints.
PLEASE do not use this company or Bristol Airport Solutions, who we booked them through. Both have been dreadful at communication. Shocking service.
Avoid, avoid , avoid.
Avoid this company.
My wife booked with this company, not having seen media reports of people having issues with meet and greet services. She had even paid extra insurance for cancellation if needed.
Soon after booking we decided to cancel.
I also note that all their positive reviews are by 'people' with only one review.
Be aware they use companies at times with poor reviews and questionable quality.
Be aware their 'agents' only offer to refund 50% of your booking, despite paying for the extra insurance. They quote supposed law backing their reasons to only refund half, which completely takes the actual law out of context which in fact protects the consumer.
Even when they agreed eventually to a partial refund they lied about this and never did.
We managed to get most of our money back through our credit card, something we have never had to do.
Again, avoid.
Will not refund money.
Very hard to cancel. Can't phone them has to be done by email. I Paid for cancellation cover but you only get 50% back. DO NOT USE. After 2months still no refund and are now ignoring my emails
They don't turn up
The parking company 'Manchester Meet & Greet' did not turn up, their phone number was out of service and we almost missed our flight. When we finally found a way to contact them they were verbally abusive and refused a refund. WE had to do a charge back on our credit card and pay for parking on the day at the airport which was considerably more expensive than booking in advance. Avoid this company.
Very rude staff
I have arrived the UK at Manchester airport early at 0230 coming from Dalaman.
When I rang the car parking provider company a very rude guy called Ricky answered and started to shout at me and abused me verbally. He said that I raised my voice on him and this didn’t happen.
I have never had a bad experience with anyone on the phone like this before. He used very impolite words and I would never ever expect any company to hire such a rude guy like him.
At the end of the call he hanged up the phone on my face. When they sent the car they left the car unlocked and unattended and dropped the key of the car at the wind screen in very unsafe condition. They sent me a text to let me know where the car is parked.
When I rang them to know where they left the key they said that the guy was busy so he couldn’t wait and that he was sent to take another job.
They are very unprofessional and one of their staff was (sorry to say this) just rubbish.
The telephone number they texted me from is 07591247350.
TERRIBLE
TERRIBLE, the car is dirty IN AND outside - very very dirty, everything indicates that it was used, all dirty on inside, the passenger seat where my wife sits was CONPLETELY altered , which means that someone was in the car in the passenger seat, extremely dirty, and you also don't know where your car will be, and I still pay for the airport tickets - AVOID AVOID AVOID
Appalling experience
I booked Meet and Greet through Compare the Airport Parking, with the service provided by AK Meet & Greet. What should have been a convenient return turned into a highly distressing ordeal. Upon arrival, AK Meet & Greet was entirely unresponsive to our calls, leaving us no idea how to get our car back. My only hope was Compare the Airport Parking. I called them, and they promised to contact AK Meet & Greet. Yet, an hour later, with no word, I tried to follow up, only to discover that Compare the Airport Parking had blocked my number. This shocking action left us feeling completely abandoned and helpless, unable to retrieve our vehicle. The lack of support and communication was appalling.
Don't book with this company!! Refund insurance taken but no refund!!
Booked through this company for the first time.
Sadly, had to cancel week before as my son had a seizure. We had taken the optional 'cancellation insurance' so thought all would be fine. We also have travel insurance.
Emailed to cancel and was told there would be a £40 'Admin Charge@.....although all booked by me, online! Challenged it and it was reduced to £25, which I reluctantly accepted.
That was on 23rd June.....despite numerous emails to 'Sarah' and her assuring it was being processed....NOTHING.
No apology, no explanation and no refund.
Small Claims Court next, for refund and all associated costs.
Avoid this company at all costs!
Avoid this company at all costs!
Once landed at Heathrow I followed the instructions given. The first issue is we ended up waiting over an hour in the car park for our car to arrive which was not ideal with 2 young children.
When it did arrive, the person dropping it off refused to wait whilst I inspected the car and left immediately. The inside of the car was absolutely filthy - mud all over the mats and seats - not how I left it.
My phone charger and some change I left in the car was stolen. When I tried calling the company they said they would come back to the airport - they didnt. When I called the office number a man named Ardil said and I quote "we don't care, we are too busy". I've followed up with phone calls and emails since to make a complaint but have received no responses. I highly suggest not using this company!
read the small print - fake advertisement and no refunds, even if you pay for cancellation cover
So, I pay for parking service, I pay for cancellation cover, then I need to cancel due to change in plans, I contact their support and they say there is no cancellation cover so no refund, lost £105 with them
Scam AVOID AVOID AVOID
Disgusting company!
Don’t tell you where you’re parking until after and then Google maps shows it’s not actually a secure car park.
Provided with 2 numbers to WhatsApp prior to arrival and on return but numbers do not exist.
Paid for cancellation cover but told I still had to pay £40 to cancel. When I asked for confirmation that they had mis sold me the additional cancellation cover, I just had an email stating my parking had been cancelled and I would receive a 70% refund.
Will be taking this up further but do not fall for this cheap parking company. It’s a complete SCAM!!!!
So glad I realised this is a complete scam before we got to the car park and had to leave the car for 2 weeks. Booked elsewhere now and much happier.
Wouldn't trust these at all
Wouldn't trust these at all. Arranged meet and greet at Bristol airport, did everything they asked re called and messaged when 30 minutes away and got no answer. On arrival there was nobody from company around, found another guy after driving round for 15 minutes. He informed me the Police had taken away all their drivers 20 minutes before we arrived. I had to fork out another £85 to park with someone else. On return I contacted them with proof of booking and attempts at contacting them. Was told I'd receive a refund. After 3x more calls and 2 weeks later I finally received my money back. No apology or anything. Criminal behaviour from dodgy company.
AVOID- Dont care they are selling scams
Booked KAR Parking Heathrow via Compare the airport Parking. We called KAR Parking 20 mins before arriving at the terminal to be told our booking had been moved to another company but they would not tell us who.
In the end had to book another company at the last minute. Compare the airport parking did not care and refused a refund. They are promoting disreputable parking companies that don't give a stuff about ruining your holiday. AVOID
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