Colourbank Recensioni 

341
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Staff in Cavendish Road professional and helpful. Carpet good for what it was needed for. Fitters worked hard, no issues, professional. Not talkative, which suited me ! End job good

Valutata 5 stelle su 5

We have been using colourbank For the last Forty years, at cavendish road store. Now have visited the new Super Store at Crest Rise. Fantastic choices in the beds Department at wonderful prices,... Leggi di più

Valutata 5 stelle su 5

Just want to give a big shout out to Ash from Colourbank at Crest Rise in Leicester. They measured up and fitted my carpets for the stairs in the same week. The fitter was also very professional and I... Leggi di più

Valutata 3 stelle su 5

We found that internal sales and customer service, inspector service very professional and good advice. However was disappointed that inspector’s recommendations not conducted after clients agreement... Leggi di più

Dettagli dell'azienda

  1. Casa e giardino

Informazioni su Colourbank

Informazioni fornite da varie fonti esterne

Colourbank has been serving Leicestershire for almost 30 Years. We pride ourselves on the biggest choice, the lowest prices and the finest service!

We have carpeted more homes in Leicestershire than anyone else, and have supplied more beds and mattresses to Leicestershire than anyone else!

We have two massive showrooms in Leicester, and a team of dedicated staff, ready to offer advice and great service, 7 days a week.

We offer massive off street car parks, lift access, shop at home service, delivery to the room of choice and all at the very best prices!

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

341 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,7

Tutte le recensioni

(341)

56 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really impressed

We had an Amtico floor fitted in a herringbone pattern. It was the cheapest quote. We paid in full on the fitting day. The fitter was excellent and Ash and Mo in the store were really helpful and informative. They gave us a substantial refund as they didn’t need as much screed or trims as they had expected. I was very impressed that they did this when we had already agreed the quote and paid. I am delighted with the floor. Great service and product.

18 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Quite Happy

Brought carpets for our lounge and bedroom
Great service
Fitters booked in to suit us
Fitters arrived , 2 hours later, finished and gone
Quite happy
Would definitely recommend colourbank

21 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a new carpet installed in a…

I had a new carpet installed in a bedroom following water damage from a radiator leak. My entire experience with colourbank from contacting them to arrange a measurement to the eventual laying of the carpet was stress free and all the individuals involved in the process were extremely friendly, professional and knowledgeable. I would highly recommend Colourbank to anyone considering purchasing a new carpet and I will definitely be using them again in the future.

20 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very happy customers.

We are returning customers to Colourbank for good reason. The showroom staff are knowledgeable and ever helpful without being pushy. The bed and mattress we chose are exactly what we were hoping for; arrived in the promised time period and was competitively priced. The delivery team were great, battling through storm and roadworks to get the goods to us on time. Overall, a refreshingly good experience. Thank you to all the team.

27 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

My wife and I went to the cavendish…

My wife and I went to the cavendish road branch to seek a new Lino floor for our downstairs toilet. We found a couple we liked and first guy who saw was very helpful in giving us a quote.

While we were making our minds up, the first guy had to see other customers, which is fine, so when we was ready we approached another person. I asked them the price again, although it was same price range and his quote was around £20 more so I asked how can that be? With that he was quite rude and abrupt stating perhaps you were not quoted for the glue. Despite this we purchased the one we wanted.

When the day of fitting arrived, the fitter turned up who was a lovely gentleman and did a fanatic job of fitting and it looked brilliant and you can tell it was professionally fitted, so glad I didn’t attempt to do it lol, however no glue was used which is also fine, but the moral of the story is be careful what you are being charged for and although we didn’t, don’t be afraid to ask questions and ask for a refund for anything if you need too.

Would I use colourbank again? Dispite the one rude person, I would probably say yes as the price and quality of what we chose was good.

13 dicembre 2025
Non scritta su invito
Logo di Colourbank

Risposta di Colourbank

Thank you for the review, Jason.
The sales team are all able to offer prices and promotions as they see fit, but sometimes they do differ very slightly, in this case £20.
We are pleased you like the end result, and it's great to hear you'll come back to us in the future!
Colourbank

Valutata 4 stelle su 5

The service had been great

The service had been great. From our initial and only visit to the store everything was managed and paid for over the phone. And went smoothly.

Fitting went well and they arrived and fitted efficiently. The only thing we are disappointed with os the join line in the carpet. We can see it and it's in a place that it is noticeable and where we can't cover with the sofa etc. We were told it would be near the stairs which would have been great but it runs right in front of the fire place and can't be disguised. Only grumble.

19 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service and price.

Very helpful in the shop with some great advice. Found a lovely carpet at a fantastic price, even sorted out the fitter at a very reasonable rate. Overall, really happy.

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I had a really disappointing experience…

I had a really disappointing experience with this company. There were multiple errors made on their side – including an incorrect payment amount, wrong address, and incorrect contact number. Instead of taking accountability, their staff member turned up unannounced at my doorstep twice, which felt harassing and completely unprofessional.

Despite raising my concerns, the company has shown no responsibility for their mistakes. I would advise others to be cautious when dealing with them and ensure all details are double-checked in writing.
I have always shopped from here even though it’s a rip off - never again!

8 ottobre 2025
Non scritta su invito
Logo di Colourbank

Risposta di Colourbank

Trusha,
The incorrect amount was taken from you in store. We had no other means of contact other than hand-delivering a letter.
You have still refused to pay the balance, despite agreeing that the money is owed.

Valutata 5 stelle su 5

From start to finish amazing Alex and…

From start to finish amazing Alex and Daniel friendly quick efficient helpful they even put my fridge freezer back without me asking they hoovered tidied everything away you wouldn’t even know they had been apart from my beautiful new floor

9 ottobre 2025
Non scritta su invito

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