I ordered a lamp with express delivery. It didn't arrive until at least a week later than it should have. Now it arrived and it doesn't work. No response from the company. Do not use!
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Scopri cosa dicono le persone
Customer engagement from Ian abmisal . Plug type not stated clearly 3pin or 2pin instead requests land mass...Should be clearer Ian solution €5 credit The parcel thrown by courier over 2m Gate a... Leggi di più
L'azienda ha risposto
AVOID - SCAMMERS Received the lamp but wanted to refund as no longer required. Submitted the returns form online and no response - over a month ago now. Will be doing a charge back via the bank. N... Leggi di più
Brilliant !! Initially purchased to relieve my cats arthritis and the improvements incredible!! Avoided all the nasty meds from the vets, and she’s able to climb the stairs again :D While primarily i... Leggi di più
Dettagli dell'azienda
- Produttore di apparecchiature mediche
- Fornitore di apparecchiature mediche
- Produttore di tecnologie mediche
Informazioni fornite da varie fonti esterne
Red Light Therapy | UVB Phototherapy | Since 2014 The UK's leading provider of light therapy solutions We bring affordable solutions to the masses
Informazioni di contatto
Care Lamps, International House, 24 Holborn Viaduct, EC1A 2BN, London, Regno Unito
- 02081446939
- sales@carelamps.com
- www.carelamps.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Looking good so far!
My partner has been using this for about ten days now and so far the results are very positive
Item came within the expected time…
Item came within the expected time slot. Order and delivery very good. I have been using my red light therapy lamp for about 3 weeks now and I think my skin is clearer than it was.
Works for me
I have always managed my mild case of Psoriasis on my legs, elbows and head ok with moisturiser or a steroid cream and it usually clears up within a week or 2. This year has been the worst I have had Psoriasis, covering about 30% of my lower leg and looking like it was getting worse, it became quite scary and creams didn't seem be working. So well aware that the sun and UVB is good for my Psoriasis I thought I'd try this... 3 weeks in and it's clearing up. 2 mins to start on each patch every other day, up to about 5-6 mins now in the third week. Very happy, thanks!
Nous avons commandé une lampe il y a…
Nous avons commandé une lampe il y a plus d'un mois. Impossible de recevoir la marchandise qui est bloquée en douane.
Buy one for your well-being
I’ve been using my lamp for 10 minutes after a days work, it’s a brilliant way to wind down and give myself some downtime. My skin definitely looks fresher and healthier.
I bought this lamp specifically as it would be seen and it’s much more ascetically pleasing than the white plastic ones.
My only small issue is the part you provide to hang the lamp over a door is not wide enough so not been able to use on my back as I would have liked to. If only using for face just buy the small size, it would have been perfect for my table.
I can probably buy a bigger door online, will have a look now.
Recommend 100%, not cheap but if you use it every day it will pay for itself in no time :)
Delay on shippment
I placed my order on 28 April,to be sent overseas, after 3 weeks I still have not received it.

Risposta di Care Lamps
Excellent responses from Ian at Care…
Excellent responses from Ian at Care Lamps to all questions I put forward from initially when the product, DERMA RED PLUS P450, which we had identified as being the best available for our needs would be back in stock.
Once back in stock our order was dealt with speedily and the unit arrived extremely well packed and in good time.
In order to get the best from the product a little study is required around Red / NIR light therapy and Ian suggested the excellent book by Ari Whitten.
Once digested and put into practice we have rapidly seen improvements in many areas to our general health!
Great Delivery and Product
My P300: Very quick delivery and product well packaged.
Easy to use and so far feeling it is delivering benefits I expected.
Would recommend the company and product.
Biologic.
Most people who say it doesn't work don't follow the instructions or are too lazy to stick to the schedule. Just get a biologic instead and quit whining.
Product wise it’s good but it would…
Product wise it’s good but it would have gotten a 5-stars rating if carelamps can provide more guidance for each use case - for example for skin rejuvenation , suggest to use it X mins daily or 3 times a week. Or you could quote some researches that provide such advice.
Currently I have to do my own research on the usage time. Not very customer centric.
Very responsive and prompt
Very responsive and prompt dispatch of items. High quality. Second time buying from this company. Thank you.
Arrived very quickly and in perfect…
Arrived very quickly and in perfect condition. Customer service quickly responded to a question I had on usage too.
Really good experience purchasing the…
Really good experience purchasing the lamp and thus far using it. Very good company to deal with. Made me go back to them for a further purchase. Quick delivery. Professional service with human decency thrown in. Been happy with the product quality and am using it regularly.
Good quality and service
My order arrived in two days well packaged with instructions. It’s big compared to normal lightbulbs and easy to hold with a substantial deep red light. I have only used it a few times so far it has helped with small patches of psoriasis which are less inflamed and itchy. The red light is very therapeutic and relaxing before sleep.
Creams just didn't work
I've had chronic psoriasis for several years now and have been prescribed many creams, ointment and treatments but while some eased my psoriasis for a time none of them cleared my skin.
So with some anxiety and dubious about the claims I've seen about uvb treatment I decided I may as well give it a try as nothing else had worked.
I've been using the lamp as the instructions for three weeks and change in the appearance of my skin is remarkable. Gone are the angry red blotches and flaking skin, with just a few dry patches remaining.
I took photos before I started using the lamp and when put side by side with how my skin is now the difference is clear.
I would have no hesitation recommending the uvb lamp from carelamps because if you use it as directed as I have I would hope you had similar good results.
I've had better results after three weeks of the lamp than I ever had from years of prescriptions.
Delivery quick
Delivery quick. Item packed well. It is too early to tell whether it works, but it is very soothing for my back and knees.
Arrived very quickly
Arrived very quickly. Am using in small doses every day, and seeing improvement in skin.
Excellent service
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