I ordered a lamp with express delivery. It didn't arrive until at least a week later than it should have. Now it arrived and it doesn't work. No response from the company. Do not use!
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Scopri cosa dicono le persone
Customer engagement from Ian abmisal . Plug type not stated clearly 3pin or 2pin instead requests land mass...Should be clearer Ian solution €5 credit The parcel thrown by courier over 2m Gate a... Leggi di più
L'azienda ha risposto
AVOID - SCAMMERS Received the lamp but wanted to refund as no longer required. Submitted the returns form online and no response - over a month ago now. Will be doing a charge back via the bank. N... Leggi di più
Brilliant !! Initially purchased to relieve my cats arthritis and the improvements incredible!! Avoided all the nasty meds from the vets, and she’s able to climb the stairs again :D While primarily i... Leggi di più
Dettagli dell'azienda
- Produttore di apparecchiature mediche
- Fornitore di apparecchiature mediche
- Produttore di tecnologie mediche
Informazioni fornite da varie fonti esterne
Red Light Therapy | UVB Phototherapy | Since 2014 The UK's leading provider of light therapy solutions We bring affordable solutions to the masses
Informazioni di contatto
Care Lamps, International House, 24 Holborn Viaduct, EC1A 2BN, London, Regno Unito
- 02081446939
- sales@carelamps.com
- www.carelamps.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Product
Really good lamp. Delivered n time, well packaged etc.very effective uvb lamp.
Thanks
Took 4 days to arrive but seems to be having palpable effects in reducing inflammation. Thanks.
Would recommend
As described. Used for a week so far and beginning to notice good results.
Haven't used the lamp itself yet but…
Haven't used the lamp itself yet but got the lamp before midmorning after ordering at 1238 the day before : Fantastic!
The people at Care Lamps were excellent…
The people at Care Lamps were excellent and their sales team sorted out a replacement lamp when the original lamp I purchased developed a fault.
The delivery was reasonably quick.but I think the Parcel Force communication could improve. I didn't know when the replacement lamp was being delivered until it turned up. Luckily I was at home.
Great Cusomer Service
Great Cusomer Service
Ian was great, answered any questions I had quickly and helped to cancel my order and refund my money quickly when I unintentionally ordered two lamps
Very effective
Thank you very much! Quick delivery and the lamp is very good. My rash is quite difficult to heal. Cortisone and the sun in finland has never been enough. Only 3 times of use has made it a lot better! Can’t wait to see the results after 3 weeks, thank you very much!
Does the job (psoriasis) but slowly and…
Does the job (psoriasis) but slowly and I guess it will improve as we keep using it. Bear in mind we had the psoriasis for more than a year, therefore I'm not expecting miracles in a week. It removes the white flakes, then softens the red skin and slowly cures it. The problem is that the body reacts and produces more psoriasis in different spots, therefore you have to use a different curing time for them or else you will burn the skin. Protective glasses are good but since they are dark you can't see all the spots and you had to remove them so you have to be careful not to irritate your eyes. All in all, it's doing the job and we will keep using it because is better than any creams or medication we have used so far. We just have to be patient, that's all.
UVB lamp
Bought the UVB lamp. Arrived as described. I paid for expedited delivery and received with 2-3 days from order. Lamp is easy to use. Being the old style spring desk lamp means its easily adjusted, but aside from the bulb (which are expensive to buy separately) the overall product doesn't seem worth £200 (I bought when in offer, otherwise would have hougbt twice). That said, I've been using it on a specific part of my psoriasis for 2 weeks now and have noticed its keeping flare ups down. Very dry skin and blotches still there but no itchiness and no flaking. Not as good as the Enstilar foam spray I'm using on other parts, but a worthy substitute and so far pleased with impact its had.
Delivery was exceptional
Delivery was exceptional; was delivered the following day. Lamp is working well and starting to feel the benefit. Left off one star as the panel came with no instructions, but they sent a pdf immediately. On the whole great service.
Quick delivery and very good quality!
Narrowband UVB Lamp
Excellent customer service, spoke to Ian before purchasing and he was very helpful. The 30 day money back guarantee gives you piece of mind. I have seen improvements and will continue to use.
My psoriasis had stoped reacting to the…
My psoriasis had stoped reacting to the dovobet creams prescribed by my doctor and had started to spread. Since starting to use the lamp some three weeks ago the spread has not only stoped but has actually receded.The rest of my psoriasis has calmed down and is now showing signs of healing. I can only say that I'm delighted with the results so far and intend to continue using it.
After trying the lamp for a month it…
After trying the lamp for a month it unfortunately didn't work on my skin. It made a slight difference to the scaling but not enough to continue using it.
I have to say I would definitely recommend it with a 70% success rate i was unlucky! The customer service from Care lamps (Ian) would be hard to beat, fast responses from my emails and excellent advise. With the 30day try out or your money back you have nothing to lose and the chance of clear skin. Thanks Ian.
Top quality product and service
Prompt delivery, excellent packaging and an amazing product. All the door attachments and fittings are of high quality and work seamlessly.
Customer service was excellent.
Customer service was excellent.
It was a refreshing change to talk to a helpful human being without going through a lengthy phone menu.
Delivery method is very good.
Fingers crossed the light therapy will help!
The lamp was bought for my wife who…
The lamp was bought for my wife who suffers with psoriasis on most parts of her body, she has been using the lamp for the last 3 weeks and there is a noticeable improvement and we feel the price we paid was worth every penny.
First class customer service
The product arrived quickly unfortunately there was a fault customer services were excellent immediately arranged a replacement and a return label for the old unit. Could not have offered better service
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