Tony helped us find the fridge, range and dishwasher we wanted quickly and arranged the delivery date without any issues to coincide with our renovations. The delivery guys were great too. Lots of k... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have purchased a number of appliances over the past few years from CAS in Vancouver. I have always dealt with Nader. He has always got me a great price and quick delivery. The purchase of the Fridg... Leggi di più
L'azienda ha risposto
Salesperson has been very helpful. We had problems when the fridge was delivered and it had 2 dents in the door. He kept checking in to make sure everything was ok. The problem was the after sales... Leggi di più
L'azienda ha risposto
Complicated return just experienced. Even my property manager said the return is Complicated. We showed the photo the cabinet only able to fit 23.75. He said the dishwasher from Frigidaire should fit.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Canadian Appliance Source - Vancouver
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Informazioni di contatto
1905 Main St, V5T3C1, Vancouver, BC, Canada
- 6042820662
4,5
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
very good service staightforward no BS
24 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Kelly.
We're so glad to hear that you found our service straightforward and efficient. We truly appreciate your positive feedback!
CAS
Fridge and d-washer purchaee
From assistance in the store (Nader), to the delivery guys and installers. All were knowledgeable, helpful and pleasant to deal with. Thanks.
23 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hello james
We are delighted to hear that our store team, delivery crew, and installers were all able to make your experience smooth and enjoyable!
We look forward to seeing you at the store again soon.
Warm regards,
CAS
Took too long to come in
Took too long to come in. Salesman said it was in stock and it came after 2 weeks.
17 luglio 2026
easy and painless.
15 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Julie,
Thank you for your review! We're glad to hear your experience with CAS was easy and painless. We truly appreciate your business and look forward to serving you again in the future. We’d be grateful if you shared your experience with your family and friends!
CAS
Purchased a washer/dryer on Friday and…
Purchased a washer/dryer on Friday and it was installed on Monday. All is good!
15 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Terry,
Thank you for your review! We're glad to hear your washer and dryer purchase, delivery, and installation went smoothly. We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you recommended us to your family and friends!
CAS
My recent fridge purchase
I have purchased a number of appliances over the past few years from CAS in Vancouver. I have always dealt with Nader. He has always got me a great price and quick delivery. The purchase of the Fridge recently was completed very quickly which was important as this fridge was to replace my home fridge which had died.
21 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi,
Thank you for your continued support and wonderful review! We're thrilled to hear Nader has consistently provided great service, competitive pricing, and quick delivery over the years. We truly appreciate your loyalty and business with CAS and look forward to helping you with your future appliance needs. We’d be grateful if you continue recommending us to your family and friends!
CAS
Nick Ching was super helpful and found…
Nick Ching was super helpful and found the appliance I needed and arranged for very quick delivery as well.
Delivery was on time and easy
21 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Louise,
Thank you for your great review! We're thrilled to hear Nick Ching was able to help you find the appliance you needed and arrange quick delivery. We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you recommended us to your family and friends!
CAS
Great customer service
Great customer service. Super helpful advice. Great delivery service and take away of old fridge. Set up and installed new fridge too! Thank you very much!
12 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Sammy,
We are so pleased to hear that you had such a positive experience with our customer service and delivery team. It's wonderful to know that we could provide helpful advice and ensure a smooth setup of your new fridge. We truly appreciate your business.
CAS
Salesman was helpful but not pushy.
18 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Barry,
We're so glad to hear our team provided helpful, pressure-free assistance. We appreciate your kind words!
CAS
Salesperson has been very helpful
Salesperson has been very helpful. We had problems when the fridge was delivered and it had 2 dents in the door. He kept checking in to make sure everything was ok. The problem was the after sales dept referred me to the manufacturer rather than doing that work themselves. What is their actual job???
18 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Sharon,
Thank you for sharing your feedback. We’re glad to hear your salesperson was helpful and stayed in touch throughout the process. We truly appreciate your business and look forward to serving you again. If your family or friends are looking for appliances, we’d be grateful if you recommended CAS to them.
CAS
Risposta di Canadian Appliance Source - Vancouver
Hi Victor,
Thank you for your kind review! We truly appreciate your business and are glad you had a great experience with CAS. We look forward to serving you again in the future, and we’d be grateful if you recommended us to your family and friends!
CAS
I would give five stars if my chosen…
I would give five stars if my chosen appliance was in stock and could have been delivered sooner. But, otherwise everything was good.
15 luglio 2026
Great Canadian Appliance
Had a great purchase experience from my sales representative, Tony Emamyar. I found him extremely friendly and knowledgeable about the product. After purchasing I was surprised the company issued a discount due to competitor price match, amazing!
8 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Victor,
Thank you for your great review and for choosing CAS! We're delighted to hear Tony provided friendly, knowledgeable service and helped make your purchase experience a positive one. We're glad our price match policy added even more value to your purchase. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Tony helped us find the…
Tony helped us find the fridge, range and dishwasher we wanted quickly and arranged the delivery date without any issues to coincide with our renovations.
The delivery guys were great too. Lots of kudos to them dealing with our multi leveled garden. They removed and took away the older appliances.
7 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hi Flavia,
Thank you for choosing CAS and for your fantastic review! We're delighted to hear Tony made the selection and scheduling process easy, and that our delivery team went above and beyond during your installation. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
We had an absolutely horrible…
We had an absolutely horrible experience with this company. We made the purchase of a washer/dryer combo. They offered next day delivery which we thought was great and was appreciated. We informed them we couldn’t be home until mid afternoon and they said they would try . I was informed that they would notify me the night before with four hour window for delivery the next day . If I couldn’t be home during that time they gave me a cancellation phone number. Which I called immediately after receiving the delivery time window because I couldn’t be home. I spent over two and a half hours on hold at which I hung up then sent a email to their customer cancelation address. The next day I received a text saying they were on their way and I was the next delivery. I called later that afternoon to reschedule. I once again informed them I was only available after 1:30 and they informed me that I may not fit into their route schedule. I don’t understand they informed us they delivered until 9 pm . And the couldn’t accommodate out time widow of between 1:30-9:00 if we didn’t fit into their route schedule. We ended up cancelling our purchase and bought from another store which had no problem delivering the next day after 1:30 !!
13 luglio 2026
Non scritta su invito
Risposta di Canadian Appliance Source - Vancouver
Dear Gordie Mckinnon,
Thank you for your feedback. We sincerely apologize that your delivery was unsuccessful and did not go as planned.
Please be advised that delivery routing and time windows are determined based on the specific delivery locations assigned for that day.
Consequently, we are unable to guarantee specific time windows.
Sincerely,
CAS
Extremely pleased!
I am very ill. I needed a fridge in a hurry. I could not go shopping. I made one phone call. Over a period of about 90 minutes and several calls with the same salesman, Mukul, I made a decision. I feel Mukul was patient and helpful and considered my situation. The fridge was delivered in less than 48 hours ! I am very pleased with the service, including the delivery fellows.
7 luglio 2026
Risposta di Canadian Appliance Source - Vancouver
Hello Caroline
We are so glad that Mukul and the delivery team were able to support you and make this process easy during a difficult time.
We look forward to assisting you again whenever you need us!
Best regards,
CAS
Suraj understood exactly what we are…
Suraj understood exactly what we are looking for, made good recommendations and gave us time to make the decision. We are very happy with his service and our purchase.
30 giugno 2026
Risposta di Canadian Appliance Source - Vancouver
Hello GW
We are thrilled that Suraj took the time to understand your needs and provided such thoughtful, well-paced recommendations.
We look forward to working with you again in the future!
Best wishes,
CAS
Our experience with our washer/dryer purchase
Our experience with the salesperson in-store plus with the delivery/installation crew was very positive. The installer noticed that we had a minor leak at the hot water shutoff and gave us recommendations on how to deal with that.
21 giugno 2026
Risposta di Canadian Appliance Source - Vancouver
Hello,
We appreciate you highlighting the exceptional care provided by our showroom staff and our proactive installation crew.
We look forward to working with you again in the future!
Cordially,
CAS
Great Service Experience!
The tech went above and beyond to get the installation done on the first business day after delivery. After a couple of delays he still made it to our place before 7:00 p.m. and did our removal and installation in under 40 minutes. He was polite and efficent.
21 giugno 2026
Risposta di Canadian Appliance Source - Vancouver
Hello Angela,
We are incredibly happy that our installation technician went completely above and beyond to accommodate your timeline and complete your setup so rapidly.
We look forward to assisting you with any future upgrades!
Many thanks,
CAS
Risposta di Canadian Appliance Source - Vancouver
Hi Darin,
Thank you for your great review and for choosing CAS! We're happy to hear you were pleased with our prices, quality, and customer service. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends!
CAS
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.