Canadian Appliance Source - Newmarket Recensioni 

Delivered on time.

I bought a Hisense fridge that was supposed to be smudge resistant, and the sales person verbally said the best warranty to get was the 6 yrs which would cover everything. If I wasn’t happy they would replace the fridge. The fridge was delivered and I noticed that smudges were all over it. I immediately followed their process and filled out the paperwork, sent pictures and the CAS customer care gave me a hard time for over a month through emails, finally the person called and said they would send a technician to look at the problem. I had sent a ton of pictures. End result was “ it’s considered cosmetic” so they will not come and provide service. I contacted the sales person who said he didn’t say that the warranty would cover smudge resistant product on the fridge. So he lied, the service was unprofessional and they could care less about the customer. I contacted the the BBB for a complaint.

The two gentlemen that came were very pleasant, knowledgeable, and extremely fast. The whole experience was so great. Would tell everyone about your store and delivery service. Definitely would purchase from Canadian Appliance Source again.

The service from CAS was great, but the quality of the Bosch dishwasher was not up to par.!

Thanks to Muhammed in the Newmarket store for helping us and for lining up a third party installer.

Mohammed at the Newmarket branch was very knowledgeable and professional in helping us find the right fridge.
The delivery men went above and beyond in moving the old fridge and putting in the new fridge. They were so hardworking and friendly.
Overall 100% satisfied with the whole experience!

This company is really customer service oriented. I admired their customer portal that centralizes all customer/order information. I also admired the Sales rep Adrien' professional help; he went out of his way to provide excellent customer service. Thanks, and keep up the good work!

Adrian was great and immediately on the ball when I called to request a specific washer/dryer pair. When my deal fell through with another appliance store, he had the exact items I was looking for in stock and had them delivered within two days. I will definitely check with this source for future appliance needs.

Good advice, fast delivery, punctuality and installation quality.

We had the best experience we have ever had purchasing appliances at the Newmarket CAS.
Anthony was professional, knowledgeable and never pressured us.
Jack, our delivery person was excellent too. His experience showed both in removing our old fridge and getting our new one in place despite tight spaces.
We will definitely go back!

Great prices Isaiah who helped us was really good. However when we went back on Sunday one of the store associates had his feet up on the desk and did not care that we the customers were in the store i found that very rude and disrespectful. The delivery was on time and the delivery associates we very careful, fast and very polite.

The salesperson at the Newmarket location was very helpful. Delivery was quick and smooth.

CAS The Go-To-Store for all appliances
Pleasant staff & very Knowledgeable.
Stock available , free delivery & pleasant staff. I was able to track the delivery . Great performance by all persons from entering the store to receiving the product . I receive updates when sales are happening by email from my sales rep , thank you Anthony .

Service was excellent (sales Rep. Isaiah). Very knowledgeable, answered all my questions. I would definitely recommend this store.

It was a real pleasure dealing with Anthony Vercillo.

Salesperson was polite and not pushy. Allowed me to read the specs on different models so I could make an informed decision. The delivery was within the the time frame and delivery people were courteous and had no issues with taking my old appliance. They unpacked it on the street except for the bottom and lifted out of the bottom packaging but failed to take the packaging with so I had to break it down and dispose of it. Otherwise it would be 5 stars.

This company is a joke.

I bought an appliance in-store, and ever since then the process has been awful. The initial delivery + installation came and the product was damaged. All good, this stuff happens. The solution was $110 refund and an new delivery date 3 days later. That second delivery date came, and they delivered a product with no installation or haul-away. Just dropped it off in my garage. After many frustrating calls with customer service I installed the unit myself and they gave me another small refund. I'm still waiting on the initial refund...

The disconnect between sales, before home delivery service, and after home delivery service creates an awful customer experience, and for that reason I'd advise absolutely nobody to order anything from this company.

Anthony was very helpful with my instore purchase of a washing machine and also a dishwasher. He was very knowledgeable about the products and addressed all my concerns very professionally. The delivery was great and also the installation of the dishwasher a few days later. The process was great from start to finish!

Anthony was helpful and knowledgeable. He helped us select the best washer for our needs.

Great people, great service,