Decided to have CAS as my go to place for appliances. Fortunately I had the pleasure of meeting and dealing with Jason Boyer. Service was great, patience by staff was commendable and delivery guy... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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While on the chat and the phone, the sales team member was crystal clear on what was offered with the price and time to deliver. She (Aarushi Nigam) was was very polite and friendly. The delivery te... Leggi di più
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Transaction to purchase was abit uneasy, but turned out to be truthful in all aspects. My sales person was up front about everything, no extra surprizes upon delivery. Delivery personal were friendly,... Leggi di più
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Great salesman! Rob Adams exceeded our expectations and listened to what it was we were looking for when it came to selecting our next washer and dryer. He guided us through the process of selecting o... Leggi di più
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Dettagli dell'azienda
Informazioni su Canadian Appliance Source - Barrie
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Informazioni di contatto
468 Bayfield St, Unit 2, L4M5A2, Barrie, ON, Canada
- 7059996074
4,8
Eccellente
3K recensioni
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We were walk-in customers at the Barrie…
We were walk-in customers at the Barrie showroom. Jason was helpful in our final selection. The delivery was on time with good communication. The installation was well done and we are pleased. This Fridge is a nice complement to the dishwasher and stove we purchased previously through CAS.
1 agosto 2026
Risposta di Canadian Appliance Source - Barrie
Hi David,
Thank you for your wonderful review! We're so glad to hear about your positive experience at our showroom and that Jason was helpful in your selection. We truly appreciate your business and look forward to serving you again.
CAS
Good quality product and great…
Good quality product and great professional sales person and great delivery team.
1 agosto 2026
Risposta di Canadian Appliance Source - Barrie
Hi Bartholomew,
We are so pleased to hear that you found our product quality to be good, and that our salesperson and delivery team provided such a great experience. We truly appreciate your business!
CAS
Highly Recommended!
I was able to view inventory on line, including availability, and was able to speak to a representative (Harleen Mankoo) right away. Harleen was very helpful and arranged for my delivery the following Thursday. Delivery was uneventful, including the removal of the old range (free) and the packaging ($8.00). Highly recommend!
24 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi John,
Thank you for your wonderful feedback! We're delighted to hear that you found our online inventory helpful and that our representative provided excellent assistance in arranging your delivery. It's great to know that the delivery, including the removal of your old range, was smooth and uneventful. We truly appreciate your high recommendation and your business.
CAS
Risposta di Canadian Appliance Source - Barrie
Hi Mary,
We are so pleased to hear that you found our service to be smooth, responsive, and courteous. Thank you for your kind words!
CAS
I was able to order what i needed
I was able to order what i needed. Great salesperson My order came quickly Installed right away and kitchen was back to normal.
Thank you.
30 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Siim,
Thank you for your wonderful review! We're thrilled to hear that you were able to easily order what you needed and that your salesperson provided great service. We're also delighted that your order arrived quickly, allowing you to get your kitchen back to normal right away. We truly appreciate your business and look forward to serving you again.
CAS
Had a great sales experience in the…
Had a great sales experience in the bayfield barrie location and the delivery drivers were great with using slip ons so their shoes didn’t get the house dirty. Would use them in the future
29 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Graydon,
Thank you for your wonderful feedback! We're delighted to hear you had a great sales experience and that our delivery team was so considerate. We truly appreciate your business and look forward to serving you again in the future.
CAS
Good service
Good service, timely delivery and compromise when I couldn't get what I wanted that made me a happy customer.
22 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Anthony,
Thank you for your wonderful review! We're so pleased to hear that you experienced good service and timely delivery. We're especially happy that we could find a compromise that made you a happy customer. We truly appreciate your business!
CAS
Delivery was early and I didn’t have to…
Delivery was early and I didn’t have to wait around for anyone. Installed quickly and properly very polite workers.
18 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Jennifer,
Thank you for your wonderful review and for choosing CAS! We're so glad your delivery arrived early and that our team provided a quick, professional installation. We truly appreciate your business, look forward to serving you again, and hope you'll share your experience with your family and friends!
CAS
Risposta di Canadian Appliance Source - Barrie
Hi Shane,
We're so pleased to hear that you found our pricing good, your transaction easy, and that your delivery was on time and without issue. Thank you for your wonderful feedback!
CAS
Easy to order did online this time
Easy to order did online this time, delivery great, as to quality of appliances time will tell.
18 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Diane,
We are glad to hear that your ordering process was easy and that delivery was great. We hope you enjoy your new appliances!
CAS
Smooth delivery experience
We purchased 2 appliances that were delivered to our remote cottage. The delivery went very smoothly. We had clear directions about how to have our end prepped for delivery and removal. They were polite and efficient.
18 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi,
Thank you for your kind review! We're so pleased to hear your cottage delivery went smoothly and that our team provided clear communication along with polite and efficient service. We truly appreciate your business and look forward to serving you again at CAS. If your family or friends are shopping for appliances, we'd be grateful if you recommended us to them!
CAS
I was very pleased with my experience
I was very pleased with my experience. I purchased on line and it was easy peasy. The delivery service was excellent and I would highly recommend Canadian Appliance ,
17 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi LK,
Thank you for your wonderful review! We're so pleased to hear that your online purchasing experience was easy and that our delivery service was excellent. We truly appreciate your high recommendation and look forward to serving you again.
CAS
Risposta di Canadian Appliance Source - Barrie
Hello Kempenfelt
We are so glad that our team provided top-tier support and assistance for your needs!
We look forward to working with you again soon.
All the best,
CAS
Sam's the man
Sam Cichelly was one of the reasons we ended up buying here. He was thoroughly knowledgeable with products, answered all of our questions and concerns, and most of all not pushy or overbearing, which I cannot stand and have left stores because of it in the past.
23 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Dean,
Thank you for your kind words! We're thrilled to hear Sam provided such a knowledgeable, pressure-free experience and helped you find the right fit. We truly appreciate your business and look forward to serving you again at CAS. If your family or friends are shopping for appliances, we'd be grateful if you kept us in mind and recommended us to them!
CAS
They were unable to put on the stands…
They were unable to put on the stands we had and did not hook up.
22 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Chris,
We are so glad to hear that you had such a positive experience with both our staff and delivery teams. We truly appreciate your business and look forward to serving you again.
CAS
Prix intéressant.Service impeccable par…
Prix intéressant.Service impeccable par Sonia Clair Merci beaucoup
15 luglio 2026
Great Customer Service Agent Jason Boyer
Easy effortless experience for us , love my new appliance
22 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Annie,
We're so happy to hear that your experience was easy and effortless, and that you love your new appliance! We truly appreciate your positive feedback.
CAS
Good knowledgeable salesmanship
Good knowledgeable salesmanship, competitive pricing, good selection of products, good lead time and delivery.
Previous experience was the same!
Randy (Wasaga Beach)
22 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Randy,
Thank you for your great review and continued trust in CAS! We're pleased to hear you’ve consistently received knowledgeable service, competitive pricing, great selection, and a smooth delivery experience. We truly appreciate your business and look forward to helping you with your future appliance needs. We’d be grateful if you continued recommending CAS to your family and friends!
CAS
Rob Adam’s was professional and…
Rob Adam’s was professional and knowledgeable. I did not feel any pressure. I love that the delivery drivers are in house also extremely professional and courageous. I would highly recommend this store. Btw the washer works great.
21 luglio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Sandra,
Thank you for your fantastic review! We're delighted to hear Rob Adams provided professional, knowledgeable, and pressure-free service, and that our in-house delivery team made a great impression. We're also happy to hear your washer is working great! We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you recommended us to your family and friends!
CAS
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