Unfortunately you guys selling appliances which you don’t have on stock Doing that causing confusion for many of who us who are not buying appliances every month or every day. By selling us appliances... Leggi di più
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Jason did a great job of tracking the shipment, kept me informed and masde sure I was happy withe delievery. The delivery people arrived on time unpaked the Dryer and set it inplace, removed thev old... Leggi di più
L'azienda ha risposto
They are very accessible I looked on their site on the Wednesday picked my dryer and it was in my basement on the Friday. When ordering the dryer online I missed putting my number of my ho... Leggi di più
L'azienda ha risposto
Decided to have CAS as my go to place for appliances. Fortunately I had the pleasure of meeting and dealing with Jason Boyer. Service was great, patience by staff was commendable and delivery guy... Leggi di più
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Dettagli dell'azienda
Informazioni su Canadian Appliance Source - Barrie
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Informazioni di contatto
468 Bayfield St, Unit 2, L4M5A2, Barrie, ON, Canada
- 7059996074
4,8
Eccellente
3K recensioni
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Sales rep was very friendly and helpful…
Sales rep was very friendly and helpful and the gentlemen who delivered the goods were just as helpful
5 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Mike,
We're happy to hear that our sales representative and delivery team were both friendly and helpful! We appreciate you taking the time to share your positive experience.
CAS
I would certainly recommend CAS to…
I would certainly recommend CAS to anyone looking to purchase new appliances. They have a large instore selection, competitive prices and helpful salespeople who know their products and don't hound you while you look around.
29 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi Sirpa,
Thank you so much for your recommendation and for choosing CAS! We’re delighted to hear you enjoyed our wide in-store selection, competitive pricing, and relaxed shopping experience. Our team takes pride in being knowledgeable and helpful while giving customers the space to explore comfortably, so your feedback means a lot to us. We truly appreciate your business and look forward to helping you again in the future. Please continue to keep CAS in mind for your appliance needs and don’t hesitate to share your experience with family and friends!
CAS
Jason was very helpful with showing us…
Jason was very helpful with showing us options available. We are very satisfied with our range and range hood
29 aprile 2026
Purchase of new range. son Boyer made the purchase smooth…
Jason Boyer made the purchase smooth from purchase to delivery. Delivery guys phoned before they arrived very professional.
5 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Kory,
Thank you for your kind review and for choosing CAS! We’re pleased to hear Jason Boyer helped make your purchase smooth and seamless from start to finish, and that our delivery team provided professional service with timely communication before arrival. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for any future appliance needs, and don’t hesitate to recommend us to your family and friends as well!
CAS
Excellent service from purchase to…
Excellent service from purchase to delivery!! Everything in stock or very quick and no damages!! Thank you.
3 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Jean,
Thank you so much for the kind words! We’re thrilled to hear you had an excellent experience from purchase through delivery and that everything arrived quickly and in perfect condition.
We truly appreciate your business with CAS, and your support means a lot to our team. We look forward to helping you again with any future appliance needs, and we’d love for you to recommend CAS to your family and friends as well.
CAS
The knowledge of our sales rep pointed…
The knowledge of our sales rep pointed us in the right direction to decide what fridge is best for us. Quick process from start to finish. I like the fact to know I am getting the best price around town. Delivery was on time. Definitely will be coming back for our next purchase.
3 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Angie,
Thank you for the fantastic review! We’re delighted to hear that our sales representative was able to guide you toward the right fridge for your needs and make the entire process quick and easy from start to finish. It’s also wonderful to know you felt confident you were getting the best value and that your delivery arrived right on time.
We truly appreciate your business with CAS and are excited to hear you’ll be returning for your next purchase. Thank you again for your support, and we’d be grateful if you recommended CAS to your family and friends as well.
CAS
Fabulous helpful online salesperson and…
Fabulous helpful online salesperson and brilliant quick and pro installation and takeaway by the 2 service techs
3 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Marc,
We're happy to hear that our online salesperson was helpful and the service technicians provided quick, professional installation and removal. Thank you for your positive feedback!
CAS
Risposta di Canadian Appliance Source - Barrie
Hi Nicholas,
We're happy to hear that your appliance arrived on time and in good condition. We appreciate your positive feedback regarding our excellent staff interaction!
CAS
Excellent support from Jason to help…
Excellent support from Jason to help find the best dishwasher in our price range
Delivery was on time, delivery was great
2 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Don,
Thank you for your great feedback! We’re glad to hear Jason was able to help you find the best dishwasher within your budget and make the process easy for you.
It’s also great to know the delivery went smoothly and on time. We truly appreciate your business and are happy you had a positive experience with CAS.
We look forward to serving you again in the future, and we’d be grateful if you’d recommend us to your family and friends. Thanks again for choosing CAS!
CAS
We just keep on coming back
April 2025 we needed new washer dryer and walked into the Barrie CAS and met Rob Adams. From that point on we went back for a new stove and most recently a dishwasher. Each time we call in first to ensure Rob is there otherwise we would wait. We referred him to two other sisters and they also went to see him. Rob thanks for very much for your advice and sometimes gentle guidance to a different more suited to us brand. You make the difference.
2 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Beatrice,
Thank you so much for your continued support and for sharing such a thoughtful review! We’re delighted to hear that Rob Adams has made such a positive impact on your experience, and that you’ve trusted him time and time again for your washer, dryer, stove, and dishwasher purchases.
It’s especially meaningful to know you’ve referred him to your family as well—referrals like that mean a great deal to us. Rob’s dedication to providing honest advice and guiding customers to the best fit is exactly what we strive for at CAS.
We truly appreciate your business and your loyalty. We look forward to serving you again in the future, and we’re grateful for any continued recommendations to your family and friends.
Thanks again for choosing CAS!
CAS
The entire experience was great
The entire experience was great! From the salesperson at the store, to the discounts, to the delivery... Also, one of the doors of the fridge had a small dent in it and the delivery person reported it right away and we will get a new door installed by a service person in a few days. 'Accommodating, courteous, and great value' are the words I would use to describe our experience. Thank you.
1 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Hovig/Taline,
Thank you for your thoughtful review! We’re so glad to hear your entire experience—from the in-store service to the pricing and delivery—was a great one.
We also appreciate your understanding regarding the small dent and are happy our delivery team addressed it right away and arranged for a prompt resolution. Ensuring everything is taken care of properly is very important to us.
Your kind words mean a lot, and we truly appreciate your business. We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends.
Thanks again for choosing CAS!
CAS
Order to Delivery was great!!
Jason was very helpful and explained everything very well . We love the appliance. The delivery went very smooth.
All around a good experience.
1 maggio 2026
Risposta di Canadian Appliance Source - Barrie
Hi Deb,
Thank you for your great feedback! We’re glad to hear Jason was able to explain everything clearly and help you find an appliance you love.
It’s also wonderful to know the delivery went smoothly and that your overall experience was a positive one. We truly appreciate your business and your trust in CAS.
We look forward to serving you again in the future, and we’d be grateful if you’d recommend us to your family and friends. Thanks again for choosing CAS!
CAS
Perfect job guys!
23 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi Gennady,
Thank you for your kind words! We’re thrilled to hear everything went perfectly.
We truly appreciate your business and your support of CAS. We look forward to serving you again in the future, and if your friends or family are ever in need of appliances, we’d be grateful if you recommended us to them. Thanks again!
CAS
Great Start- Poor Follow Through
The instore service was excellent and the delivery went very smoothly. The only issue was with the applince itself; it displayed a fault code as soon as it was hooked up. It then took Bosch five days to send a repair person. Since then the unit has had another problem and another service call will be necessary.
22 aprile 2026
A few things made my experience great…
A few things made my experience great at the Canadian Appliance Store: the store was very clean and shiny, the appliances were displayed nicely, the staff was friendly and knowledgeable, everything from delivery to disposal was explained well, the delivery experience was topknotch.
30 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi,
Thank you so much for your wonderful feedback! We’re delighted to hear that so many aspects of your experience—from the clean and well-organized showroom to our friendly and knowledgeable staff—made a great impression.
It’s especially nice to know that everything was clearly explained and that the delivery and disposal process went smoothly. Providing a seamless experience from start to finish is exactly what we aim for at CAS.
We truly appreciate your business and your trust in us. We look forward to serving you again in the future, and if your friends or family are ever in the market for appliances, we’d be grateful if you recommended CAS to them. Thank you again!
CAS
Good service
Patience shown by salesman, delivered promptly & in window stated previous day, door on fridge reversed properly. The only thing that could have been improved would be an updated ETA when the truck left the delivery before ours. Was sent text that ours was next delivery but not that they were almost two hours away.
30 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi Marian,
Thank you very much for your thoughtful feedback! We’re glad to hear that our salesperson’s patience made a positive impression and that your delivery was completed promptly, within the scheduled window, and with the fridge door properly reversed.
We also appreciate your comment regarding the delivery updates. That’s valuable feedback, and we understand how helpful a more precise ETA would be—especially when timing shifts. We’ll be sure to share this with our team as we continue improving communication throughout the delivery process.
We truly appreciate your business and your trust in CAS. We look forward to serving you again in the future, and if your friends or family are ever in need of appliances, we’d be grateful if you recommended us. Thank you again!
CAS
From start to finish our new dryer…
From start to finish our new dryer purchase and delivery went smoothly and right on schedule
30 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi Tom,
We're so glad your new dryer purchase and delivery went smoothly and according to schedule. Thank you for sharing your positive experience with us!
CAS
Very responsive when purchasing
Very responsive when purchasing, super quickly delivery for in stock items, no issues at all.
30 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi Anthony,
We're happy to hear that you found our team responsive during your purchase and that the in-stock item delivery was super quick and without any issues.
CAS
We knew what we wanted and were treated…
We knew what we wanted and were treated well in the showroom by the salesman. We were limited to time and were respected. Chose the appliance and it was delivered in a timely manner. They took away the old freezer. The delivery guys were amazing as always! Thanks
29 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi Paul,
Thank you for sharing your experience—we truly appreciate your business with CAS. We’re glad to hear that our team respected your time, made the in-store process efficient, and ensured a smooth and timely delivery, including the removal of your old freezer.
It’s wonderful to know our delivery team continues to impress! We’ll be sure to pass along your kind words.
Thank you again for choosing CAS. We look forward to serving you again in the future, and we’d greatly appreciate your recommending us to your family and friends!
CAS
Advise given at the time of the…
Advise given at the time of the purchase was very helpful. Prices were more than competitive. A change was made after signing prior to delivery without a hitch. Delivery was easy to schedule and on time by a pleasant crew.
29 aprile 2026
Risposta di Canadian Appliance Source - Barrie
Hi Denis,
Thank you for your kind review—we truly appreciate your business with CAS. We’re glad to hear that the advice you received during your purchase was helpful and that you found our pricing competitive and fair.
It’s great to know that the change to your order was handled smoothly, and that the delivery process was easy to schedule and completed on time by a courteous team.
Thank you again for choosing CAS. We look forward to serving you again in the future, and we’d be grateful if you shared your experience with your family and friends!
CAS
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