Our son bought a Camerich Sofa in 2016. It now resides in Toronto and despite it's travels looks as good as new. On his recommendation we are buying a similar sofa, due in the next 6 weeks. Our exper... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Our son bought a Camerich Sofa in 2016. It now resides in Toronto and despite it's travels looks as good as new. On his recommendation we are buying a similar sofa, due in the next 6 weeks. Our exper... Leggi di più
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We bought 4 dining chairs from the Tottenham Court Road branch. We had a lot of help from Lexi, choosing the leather and colours. She was very patient and the team in general in the shop were very pl... Leggi di più
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I visited the Tottenham Court store and had a lovely and prompt welcome from Lexi. From here on out, she was very helpful and patient throughout our purchase process. The shipping and removing of our... Leggi di più
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We approached Camerich by phone just to get a bit more information about their sofas without having to make a journey to London. The staff, especially Lexi, were outstanding. We asked a lot of questio... Leggi di più
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61 Fairfax Road, NW6 4EE, London, Regno Unito
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Solitamente risponde entro 1 settimana
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I went into Camerich's West End show room during their sale last week. It was busy, but I didn't have to wait long to be helped by their amazing team.
Nisya saw me looking a little lost and came to my aid, helping me pick a nice fabric for my bed. She was refreshingly honest, I loved having her opinion on different things. It was like shopping with an interior designer friend.
Ordering was easy, and the sale price was fantastic. This was my first Camerich experience, and it won't be my last.
My only complaint is that I wish it would come faster ;)

Risposta di Camerich
I have bought several sofas through Camerich over the years and it is always a good experience
Nothing was too much trouble
There were some last minute changes which were dealt with without fuss
Thank you Sabrina you are a great credit to your company!
Shopping on saturdays can often be a poor experience but you were great!

Risposta di Camerich
Cemran was an excellent design consultant, offering a friendly and supportive customer service. We had a great experience at Camerich and were extremely happy to have her around to assist us.

Risposta di Camerich
We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever making us feel rushed. We even had our energetic two‑year‑old with us, and she couldn’t have been kinder or more understanding. Her guidance made the whole process smooth and enjoyable, and we left feeling confident we’d made the right choice. We absolutely love our sofa!

Risposta di Camerich
Ishraq was so helpful when we were in the store in Fulham. Her expertise and knowledge of the products and of interior design meant that she quickly fully understood where we were coming from with regards to style, look and design. She was making suggestions that were helping us to think about the whole special aesthetics. Thank you Ishraq

Risposta di Camerich
The Camerich team are a breath of fresh air when it comes to customer service and keeping customers happy. Robyn Burns is an outstanding talent and together with Cemran Lagap worked through multiple iterations to provide us with a configuration and solution that met our needs. We have now taken delivery of our Epic sofas and Venus lounge chairs and are absolutely over the moon with the end result. Thank you for all your help and support, it was amazing!

Risposta di Camerich
We had to move delivery dates around due to a house move. The Camerich team were extremely flexible. Lexi provided fantastic service and product knowledge. The bed is perfect and looks amazing in our new home.

Risposta di Camerich
Ref:
Cemran Lagap
Design Consultant
020 73729887
Cemran provided excellent information regarding my questions and subsequent order for my sofa and chair. She was able to listen to my queries and we found her to be knowledgeable and friendly.
Thank you for the experience.

Risposta di Camerich
Great Customer Service Experience. Amazingly quick responses from Sabrina to our numerous enquiries before confirming an order for a sofa - even out of hours and over a weekend. Thank you

Risposta di Camerich
Thank you Sabrina for a seamless and very professional experience. Both items were in stock and from order to delivery was a super quick five days.

Risposta di Camerich
The staff at the Tottenham Court Road showroom have been very professional and helpful, particularly Steve and Lexi. Due to our indecision, we ended up buying the same sofa twice! Steve helped us with this process patiently, for which we’re very grateful. The sofa we bought is extremely comfortable, and looks great.

Risposta di Camerich
Fantastic service
I have recently purchased a 4 seater deep Easy Time sofa from Camerich on Tottenham Court Road and the service has been fantastic. Due to my own indecision, this process has taken a couple of months but the staff in store have been patient and helpful throughout. I initially dealt with Lola who was really helpful in talking me through the options and informing me that I could put down a refundable deposit during the sale and return to the same price when I'd made up my mind.
A few weeks passed and I returned to the store to be helped by Dereece, who was so lovely and helpful (and patient with my back and forth on colours and fabrics!). He helped me choose without being pushy and has reassured me through the whole process.
There is a long wait for these products at the moment, and so I have yet to receive my sofa but the customer service so far has been 5 star.

Risposta di Camerich
Brilliant , friendly, well informed and hugely efficient customer service from Lexi Stoklosa today. With her help were able to find a perfect match for Camerich sofa bought some years ago - and still looking great.

Risposta di Camerich
Very professional and patient service from Nisya Sabah-Alleyne in helping me purchase a sofa. A welcoming show room with lots of fabric samples. I had been looking for a while but Camerich had a superior product with competitive pricing. Nisya was most helpful!

Risposta di Camerich
Yesterday we went into the Swiss Cottage store as we wanted to look at TV units /sideboards and Cemran welcomed us. She was the perfect sales person, attentive, knowledgeable about the products in the store but also allowed space to discuss. We ended up buying a TV unit as well as a beautiful coffee table in Carrara marble. She was very efficient in processing the order which she followed up with an email. Would highly recommend Cemran as she was friendly and warm In her interactions with us.

Risposta di Camerich
We dealt with one of the most patient and helpful sales person today and it was a very easy process to purchase our second sofa from camerich.
I liked to mention Carolina as she was fantastic and couldn’t of been more helpful.

Risposta di Camerich
We visited the Tottenham Court Road store to look for a sofa, and thanks to Bade Sazer’s professional advice and endless patience, we ended up purchasing two coffee tables as well. A great ordering experience! Now we are waiting to receive the items ordered, I’m sure we’ll love them!!!

Risposta di Camerich
I visited the Swiss Cottage showroom and Dereece was extremely helpful in showing me the exact sofa I was looking for, as well as providing many options in terms of fabrics. And he was generally very polite, helpful and informative and made the whole experience a pleasure.

Risposta di Camerich
We decided to replace the large cushion that you sit on of our Camerich sofa after 12 years. Carolina Ferreyra was really brilliant and sorted everything out really quickly. I was very impressed with how efficient Carolina was and how simple the whole procedure was. Great service!

Risposta di Camerich
I had a pleasant and easy experience buying 2 bedroom side tables at the Chelsea/Fulham showroom. Ishraq showed me all the choices and colours and answered all my question in a friendly and helpful way. She also made the ordering process nice and simple. I used Camerich several years ago and their good service has remained the same.

Risposta di Camerich
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