Our son bought a Camerich Sofa in 2016. It now resides in Toronto and despite it's travels looks as good as new. On his recommendation we are buying a similar sofa, due in the next 6 weeks. Our exper... Leggi di più
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We bought 4 dining chairs from the Tottenham Court Road branch. We had a lot of help from Lexi, choosing the leather and colours. She was very patient and the team in general in the shop were very pl... Leggi di più
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I visited the Tottenham Court store and had a lovely and prompt welcome from Lexi. From here on out, she was very helpful and patient throughout our purchase process. The shipping and removing of our... Leggi di più
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We approached Camerich by phone just to get a bit more information about their sofas without having to make a journey to London. The staff, especially Lexi, were outstanding. We asked a lot of questio... Leggi di più
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Dettagli dell'azienda
Informazioni di contatto
61 Fairfax Road, NW6 4EE, London, Regno Unito
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Eccellente
494 recensioni
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Another great experience with Camerich
Another great experience with Camerich. Ishraq and all the staff we encountered were super helpful throughout and quick to respond to queries.
23 luglio 2026
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Risposta di Camerich
Dear Jennifer,
Thank you for your kind review. We're so pleased to hear you had another great experience with Camerich.
It's wonderful to know that Ishraq and the rest of the team were able to help throughout the process and respond quickly to your questions. We'll be sure to share your feedback with her.
We really appreciate your continued support and look forward to welcoming you back again!
Kind regards,
Camerich UK
Lola was extremely helpful during my…
Lola was extremely helpful during my visit at the store to choose my sofa. She is very knowledgeable, friendly and offers excellent customer service. She was very attentive, suggested different options and fabrics for me to choose from. I loved the experience she offered me and I will actually buy more items! The quality and design of the furniture is excellent and the prices are the best! It’s my third time shopping there and it’s a destination for me when it comes to furnish a home. I highly recommend Lola and Camerich.
16 luglio 2026
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Risposta di Camerich
Good afternoon,
Thank you for taking the time to leave such a thoughtful review and for choosing Camerich again. It's great to hear that Lola was able to help you find the right sofa and guide you through the different fabric and design options. We'll make sure your kind words are passed on to her.
We're also so pleased to hear that you've returned to us for the third time and that you're planning to come back for more. Your comments about the quality, design, and value of our furniture really mean a lot!
Thank you for your recommendation. We look forward to welcoming you back to the showroom again soon.
Kindest Regards,
Camerich UK
We adore our new Camerich sofa
We adore our new Camerich sofa - sooo comfortable and stylish. The entire process was seamless, Dereece Leigh-Gayle was amazing to work with - great communication and very helpful all the way along the process. Highly recommend buying from Camerich!
17 luglio 2026
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Risposta di Camerich
Hi Anthea,
Thank you for your lovely review and for choosing Camerich. We’re so pleased to hear that you’re enjoying your new sofa and that it’s both comfortable and stylish.
It’s great to hear that Dereece made the whole process smooth and enjoyable with his excellent communication and helpful approach throughout. We’ll be sure to share your kind words with him.
Thank you for your recommendation - we hope you enjoy your new Camerich sofa for many years to come!
Kindest Regards,
Camerich UK
Ordered two lounge chairs from their…
Ordered two lounge chairs from their store in Goodge Street. Nisya was very helpful throughout the process. We would order again!
4 luglio 2026
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Risposta di Camerich
Hi Alexander,
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear you had a great experience and that Nisya was able to help you throughout the process.
We hope you enjoy your new lounge chairs, and we’d be delighted to welcome you back to Camerich again in the future.
Thank you for choosing us!
Kind Regards,
Camerich UK
Highly professional service from Lola
Highly professional service from Lola. Went the extra mile to meet my needs.
12 luglio 2026
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Risposta di Camerich
Hi Andrew,
Thank you for taking the time to leave a review. We're really glad that Lola was able to assist you with placing your order and went above and beyond to find you furniture you were happy with.
We hope to see you back in the showroom soon!
Camerich UK
Fantastic shopping experience
Fantastic shopping experience. Kalea W-A was so knowledgeable and patient. Amazing service
13 giugno 2026
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Risposta di Camerich
Hi Roxane,
Thank you so much for taking the time to leave us such a wonderful review.
We’re delighted to hear that you had a fantastic shopping experience and that Kalea was able to provide such knowledgeable and patient service. We’ll be sure to share your kind feedback with her.
Thank you again for your support, and we hope to welcome you back to Camerich again soon.
Kindest regards,
Camerich UK
ive had an excellent experience the…
ive had an excellent experience the Assistant and duty manager was very helpful and i could not have had a better experience. Very informative. Thankyou
25 giugno 2026
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Risposta di Camerich
Hi Carmel,
Thank you so much for your lovely review!
We're delighted to hear you had such a positive experience with us. It's great to know that our Assistant Manager Ishraq was able to provide helpful, informative service and make your visit such an enjoyable one.
We really appreciate your kind words and hope to welcome you back to Camerich again soon!
Best wishes,
Camerich UK
High Quality made furniture at a very…
High Quality made furniture at a very competitive price. Customer service people Bade and Lexi were both very helpful in communication with my questions on my orders.
15 giugno 2026
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Risposta di Camerich
Hi David,
Thank you for your wonderful 5-star review!
We're delighted to hear that you're pleased with the quality and value of your furniture. It's also great to know that Bade and Lexi were able to assist you and provide helpful communication throughout your order process.
We really appreciate your feedback and thank you for choosing Camerich. We hope you enjoy your furniture for many years to come.
Kindest regards,
Camerich UK
Exemplary service
I visited the store in Tottenham Court Road where I met Heba who assisted me. I was thoroughly impressed by Heba .. she helped me build the coffee table I wanted and went further by contacting their other branch and immediately got me photos and a video of exactly the version I wanted to have made. It resulted in my placing an order whilst there. The product looks excellent and I look forward to delivery once mine is made but can’t thank Heba enough for her knowledgeable and attentive service. A delight to deal with!
3 giugno 2026
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Risposta di Camerich
Hi Anya,
Thank you for your lovely review! We're so pleased to hear Heba was able to help you find exactly the coffee table you wanted. We'll be sure to pass on your kind words – she'll be delighted to know her service made such a positive impression.
We hope you love your new coffee table when it arrives and look forward to seeing you again soon!
Kindest Regards,
Camerich UK
Lexi at Tottenham Court Road store
We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home. When we visited the property, there were bookcases and fireplaces not shown on the plan so our selected sofa couldn't fit. We returned a week later and Lexi really helped us choose a sofa that would look stylish and fit the space. She created more rendered copies and we can't thank Lexi enough for her help, given is a such pleasant manner. Overall the experience was excellent.
30 maggio 2026
Non scritta su invito
Risposta di Camerich
Hi John,
Thank you for taking the time to share your experience.
It’s great to hear that Lexi was able to support you throughout the process and help you find a sofa that worked both for your space and your style. It sounds like the additional details in the property made things more complicated than expected, so we’re really pleased the drawings and visualisations helped you come to the right decision.
We’ll be sure to pass your kind words on to Lexi. She puts a lot of care into helping customers get the right outcome, and I’m sure she’ll appreciate your feedback.
Thank you again for your review.
Kind Regards,
Camerich UK
Top flight service to match the product quality
We were lucky enough to be advised and carefully guided by Lexi Stoklosa at the store on Tottenham Court Road - she was brilliant! So patient and knowledgable; a real credit to the brand.
30 maggio 2026
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Risposta di Camerich
Hi Eva,
Thank you for your lovely review.
We're so pleased to hear that Lexi looked after you so well during your visit to our Tottenham Court Road showroom. We'll be sure to pass on your kind words – she'll be delighted to hear them.
Thank you for choosing Camerich, and we hope to see you again soon.
Kind Regards,
Camerich UK
I’m absolutely delighted with my Alison…
I’m absolutely delighted with my Alison Bed. It’s always a bit nerve racking when you’ve not seen any of the products or used a company before, I don’t know what I was worrying about the quality is excellent. I’m pleased with our choice of style and fabric, aided by the ever so helpful Winnie, it fits perfectly into our room.
I also have to say that Atlas your choice of delivery company was also excellent. The two young men were, clean, careful and respectful.
22 maggio 2026
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Risposta di Camerich
Hi Alison,
Thank you for your lovely review. We’re so pleased to hear you’re happy with your Alison Bed and that the quality met your expectations. We know buying furniture from a company you haven’t used before can feel a bit uncertain, so it’s great to hear the whole experience put your mind at ease.
We’re glad Winnie could help you choose the right style and fabric, and that the bed fits perfectly in your room. We’ll make sure your kind comments are passed on to her.
Thank you as well for mentioning Atlas and the delivery team. It’s great to hear they were careful, respectful, and professional throughout the delivery.
We really appreciate you taking the time to share your experience.
Kind Regards,
Camerich UK
I wanted to thank you for the wonderful…
I wanted to thank you for the wonderful assistance you provided me Dereece and also your colleagues Raisa and Aston.You were incredibly helpful, patient, and knowledgeable throughout the process, and you made the whole experience very easy and enjoyable.I truly appreciated the time you took to answer my 100😂questions and help me choose the right sofa. Your excellent customer service made a big difference, and I am very happy with my purchase.
Thank you again for your kindness and professionalism. It was a pleasure dealing with you all in shop.
Emina
15 maggio 2026
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Risposta di Camerich
Hi Emina,
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear Dereece, Raisa and Astin were able to help you find the right sofa and make the whole process easy and enjoyable.
We really appreciate your support, and we hope you enjoy your new sofa for many years to come. We also look forward to welcoming you back in store again in the future!
Best wishes,
Camerich UK
Camerich - order of 6 dining chairs
I placed an order for 6 dining chairs. I was served by Ishraq Abdulhussein in the Tottenham Court store. No pressure selling. She was helpful and able to answer all my queries re the dining chairs I purchased.
4 maggio 2026
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Risposta di Camerich
Good afternoon,
Thank you for your kind feedback. We’re delighted to hear that Ishraq provided such a helpful and pressure-free experience during your visit to our Tottenham Court store. It’s great to know she was able to answer all your questions and help you choose your new dining chairs with confidence. We really appreciate you taking the time to share your experience and hope you enjoy your new chairs!
Kind Regards,
Camerich UK
I've bought from this company several…
I've bought from this company several times. Staff are always friendly. The quality of the furniture is excellent. Everything is really well made and for me not too expensive. The only niggle I would have is lead times can be a bit long but worth the wait and would still give them 5 stars
16 maggio 2026
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Risposta di Camerich
Hi Philip,
Thank you for your continued support and for taking the time to leave such a lovely review. We’re so pleased to hear that you’ve consistently had positive experiences with our friendly team and that you’re happy with the quality and value of our furniture. We also appreciate your feedback regarding lead times and are grateful for your patience and understanding. It means a lot that you still consider us worthy of 5 stars - thank you again!
Kind Regards,
Camerich UK
Great experience, thanks to Nisya
Nisya made what is typically a stressful experience - sofa buying - into a surprisingly pleasant one. She was responsive, knowledgeable, and never pushy. Highly recommend asking for her!
13 maggio 2026
Non scritta su invito
Risposta di Camerich
Hi Catherine,
Thank you so much for your kind words! We’re delighted to hear Nisya made your sofa-buying experience such a pleasant one and i know your feedback will mean a lot to her.
Thank you again for choosing Camerich, and we hope you enjoy your new sofa for many years to come!
Kind Regards,
Camerich UK
Fantastic customer service and patience!
This is the third time I’ve bought furniture from Camerich, with my first purchase back in 2015, and I’ve had such a positive experience every time. The quality is always excellent, and there’s a fantastic range of options in terms of style, fabric and finish, which makes the whole process feel really personal.
This time, Kalea Wiltshire-Allen was incredibly helpful from start to finish, and Dereece Leigh-Gayle was also wonderful. They both went above and beyond to advise me and make sure I was 100% happy with my choices. They were patient, knowledgeable and made the whole experience feel easy, enjoyable and stress-free.
That level of care is a big reason why I’ve come back to Camerich again, and I wouldn’t hesitate to recommend them to anyone looking for beautiful, well made furniture and genuinely excellent customer service. Great price point too, which is always welcome :-)
30 aprile 2026
Non scritta su invito
Risposta di Camerich
Hi Chantal,
Wow, thank you so much for your kind review, and for your continued support over the years - it really does mean a lot to us that you’ve chosen Camerich again since 2015!
We’re so pleased to hear you’ve had another positive experience and that you’re happy with the quality and range. I’ll be sure to pass your kind words on to Kalea and Dereece - they’ll really appreciate it.
Thank you again for your recommendation, we hope you enjoy your new furniture and look forward to welcoming you back in the future!
Kind regards,
Camerich UK
sofas look great in the showroom BUT
sofas look great in the showroom, but now I've had them for three months I'm not impressed with quality and service is APPALLING. Their sales are almost permanent so you're not getting an expensive product at a good price, its just a marketing strategy - in reality its average quality at an average price. they are actually made in China so delivery takes forever. it took two months to get the correct covers for the back cushions despite being a stock item and in some lights they are a different shade to seat cushions. made on a budget - the more expensive cloth is only used in visible areas and cheaper cloth else where. the ottoman is appalling - cushion seems don't align with base (ikea argos qulity)
and I can't count how many phone calls and emails I've made/sent
1 febbraio 2026
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Risposta di Camerich
Hi Martin,
Thank you for leaving a review - we’re truly sorry that you were unhappy with the service and products received.
Regarding the back cushions, there was a stock discrepancy when you placed your order, so in an effort to try and minimise the inconveniences caused we supplied some alternative cushions whilst we waited for the correct ones to arrive. We must apologise that this was not communicated more promptly and clearly, but please be assured it came from a position of attempting to assist rather that cause further frustration.
One of the key selling features of our sofas is their fully removable covers, and another is that we upholster both sides of most seat cushions with the same facing fabric. This is well above industry standards and indicative of a quality product designed for many years of use whilst providing opportunity to change or replace covers in the future. We encourage all customers to visit our showrooms to see and feel for themselves the level of quality and design detail that characterises our products.
Nevertheless, we must again apologise that you’re not happy with your experience, and that we’ve not been able to make it right for you on this occasion. We would welcome the opportunity to discuss further any issues that you may feel are unresolved – our customer services team have a dedicated care line and remain keen to address anything to ensure all our customers are satisfied with the products and service received.
Kind Regards,
Camerich UK
I had a really lovely experience…
I had a really lovely experience ordering from Camerich. Winnie was incredibly helpful throughout: warm, patient, and genuinely attentive without ever being pushy. She took the time to answer all my questions and made the whole process feel easy and reassuring.
It’s rare to come across such thoughtful and personable service, and it made a real difference to the experience. I’m very pleased with my purchase and wouldn’t hesitate to recommend Camerich, and especially Winnie, to others.
27 aprile 2026
Non scritta su invito
Risposta di Camerich
Hi Monica,
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
Winnie will be absolutely delighted to hear your feedback, we will be sure to pass along your feedback to her.
We’re so pleased you’re happy with your purchase, and thank you for recommending us. We hope to welcome you back to Camerich again in the future.
Kind regards,
Camerich UK
Bufa sofa
We had a very positive experience visiting the Tottenham Court store, with sales advisor Kalea, who was very helpful and supported us through the ordering and fabric choice. The Bufa sofa we chose has won design awards and is really comfortable. Looking forward to receiving our order.
26 aprile 2026
Non scritta su invito
Risposta di Camerich
Good afternoon,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience at our Tottenham Court store. Kalea will be especially pleased to know her support made the ordering process and fabric selection enjoyable and easy for you.
The Bufa sofa is a fantastic choice and we’re excited for you to receive it and hope it becomes a much-loved addition to your home.
If you need anything further in the meantime, please don’t hesitate to get in touch!
Kind Regards,
Camerich UK
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