The Bristol Residential Letting Co Recensioni 688

Great experience renting from BRL. Always get a prompt response whenever I ask any questions, and give plenty of notice if they need to enter the property for any reason.

Recently, I locked myself out of the house. Despite it being a Sunday, Andy still took the time to meet me at the office and lend me the spare keys to the property! Definitely the best agency I've rented from so far.

My partner and I have just had nothing but great support and communication from these guys.

As I've already said on my Google review, I would be happy to deal with BRL as a landlord or a tenant.

A special mention to Holly and Josh for their support.

We rented via bristol residential for two years and couldn’t fault them at all, great support and service throughout! Andy was our property manager and was fantastic throughout.

After renting with Bristol Residential for 2 years we we're really happy with the service from them. The service from initial viewing and getting the keys to checking out and returning the deposit was fantastic. Communication was spot on and we were always kept updated about notices and changes regarding the building. Property checks were easy and never felt intrusive. Gemma was our property manager and was friendly and helpful throughout the whole tenancy. Would happily do business with Bristol Residential again in the future. Highly recommended. Thanks!

Andy has been our property manager for the last 4 years at a flat at Wapping Wharf. We only ever had a great experience with him, any issue we brought up was resolved quickly and efficiently. We recently bought a house so we have now moved out of the flat but would recommend Bristol Residential Letting to anyone looking to rent.

We had a great experience with Bristol Residential letting. Aimee was excellent and communication always timely and clear.

I’ve been at the property for seven years now and Andy and the team have always addressed any issues or questions very promptly and effective. I’d recommend this service wholeheartedly. Thanks!

Renting under this company was great and lovely support from Amy during our tenancy. Refreshing to deal with them in such a heavy market.

Thanks for everything!

I was tenant for 2 years and was well looked after by Emma the entire time. She was very understanding and attentive to requests, and followed through on all of them. The overall Bristol Res Let team was welcoming and great to work with, and I would happily refer anyone to a property managed by them!

We’ve been looked after by Andy since we moved into our flat 1 year ago. I can safely say we have never had such good letting agents before. He’s been quick to respond to queries, always very respectful and helpful. We’re very luck to live in a brand new flat in a new development so luckily there have very rarely been issues but when our dryer broke, Andy sorted someone to fix it the next day and kept in comms with me until it was sorted. We really appreciate how good they are especially as I feel it’s rare to have professional and friendly letting agents these days!

Very good service. Greg was always very friendly, polite and responded when any issues arose which were very few in the time time that they took over from Alexander May

Bristol Residential Lettings have been a really responsive and helpful agent during the time I rented with them. Stephanie Reid in particular was always available to help when I had queries and was friendly, efficient and knowledgeable throughout.

I rang BRL on a Sunday morning. Left a message to say my boiler needed re-pressurising. Andy rang back within 10 minutes. Tried to sort it out over the phone, but unfortunately I was unable to do it myself. Andy arrived within 20 minutes to sort it.
Thank you for your very quick response. Andy was polite and helpful. Thanks again. Arlene

I rented a couple of properties over the course of several years and my property manager, Andy Peters, was fantastic throughout. Always extremely professional and friendly, and made the experience a positive one.

We have been renting through the Bristol Residential letting Co for a couple of years now, and our letting agent Freya has been the absolute best! Anytime we had a problem Freya has been so helpful and lovely - we totally feel so lucky to have her as our agent - thank you so much Freya! :)

Andy Peters - He was calm, professional and very helpful while I was in a bit of a panic. Couldn’t thank him enough for his help getting our fire alarm to stop.

I have just left a tenancy with Bristol Res Let and have had a highly positive experience. All estate agents we have interacted with have been incredibly kind and helpful throughout, in particular Aimee, who has always been fast and reliable with dealing with problems in our property and supported us in getting our full deposit back, which we are extremely grateful for. Would definitely use Bristol Residential Letting again and would also highly recommend to friends and family.

The Bristol Res Let team are the best we know in their field, right across the board re efficiency, politeness, support, advice, professionalism, you name it!

We have been letting our flat through Bristol Residential Letting for three years and are very pleased with the level of service from them. Aimee has done a brilliant job in all aspects of the letting management. She is highly efficient and professional, always quick to respond in any issues, and act to resolve them.
A big thank you to Aimee and the whole team!

This was the first estate agents I went into, there was a gentleman who was incredibly helpful and sent me the details of the only available property via email and told me if im interested to just call them. I went into a few other estate agents and decided to go back, the gentleman wasn’t there however these 2 snobby women were, Amy Forsyth who lied about her name and said her name was Amy shepherd, as well as Amy Garrod who I was originally meant to be speaking to, the second I mentioned I was on benefits and had been signed off due to mental health problems and was currently homeless living in a hotel fleeing domestic violence I was met with the utmost disrespect, being told that although I’d been accepted for the Bristol city council deposit bond scheme (rent in advance and deposit) and although im on both PIP AND universal credit that I “dont earn enough” to rent a £1000pcm property, as I earn £20,988 Annually instead of £30,000. I was also told that they dont accept rent in advance. Luckily I was with my P.A (adult social worker) from Bristol City Council who was there as witness. The gentleman before didn’t mention any of this and neither did the 7 other estate agents I visited, I will be making an official complaint as I feel this is blatant discrimination. Mental health for one is a protected characteristic. During a housing crisis? Putting so many barriers in the way of a 21 year old trying to flee abuse…. Absolutely disgusting. The attitude, arrogance and the way I was spoken too is exactly what is wrong with the system.