The Bristol Residential Letting Co Recensioni 688

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I’ve had a lovely experience with Bristol Residential Letting! Steph has been managing our property for a few years and she has been very efficient and is proactive to get an issues sorted. Very profe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amy is great to work with. She is very responsive, always professional and kind in her emails, and always provides details on the relevant updates on property viewings, inspections, and misc requests.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been working with Bristol Resident for over 10 years and as landlords we have found their service second to none. Any issues are dealt with quickly and efficiently by our contact Aimee who nev... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitti immobiliari
  2. Azienda per la gestione delle proprietà immobiliari
  3. Agenzia immobiliare

Scritti dall'azienda

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

688 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Four Years of Excellent Service

We’ve been renting through BRL for four years, and our experience has been great. Andy has always been professional, friendly and quick to sort out any issues. We really appreciate his support over the years and happily recommend the agency to anyone looking for a reliable letting service

10 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Xiaoting,

Thank you for your review.

It is always refreshinig to hear such nice comments from a current tenant that has been managedby myself for a few years.

I am so glad that you would be happy to recommend us as an agency for anyone looking to rent, this is exactly the feedback we strive to hear from our tenants.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

I have been renting a property from BRL…

I have been renting a property from BRL for the past 3 years and the property has been managed by Andy Peters! My experience has been amazing! All aspects of renting this property have been taken care of by Andy in a quick and efficient manner. This has been by far my best experience!

9 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Adrianos,

Many thanks for your kind words. I very much appreciate what you have said and look forward to continuing to look after you going forward.

All the best,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

We rented through The Bristol…

We rented through The Bristol Residential Letting Co for just over two years and our overall experience was very positive. From initial viewings to ongoing property management, Andy and the team were professional, responsive and on hand to help with any issues that arose.

6 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Sam & Amber,

Many thanks for your kind words. It is always refreshing to receive a review like this when being a Property Manager can sometimes be quite a thankless role.

You have both been an absolute please to manage and wish you all the best on your next venture.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Highly Recommended

I’ve been a tenant with the Southville branch for many years now and cannot recommend them enough. Andy P. has been great at tackling all maintenance related problems. Keep up the great work!

8 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Nik,

Thank you for your review.

I am glad you are more than happy with the service I have been providing you over the last 5-years, can’t believe how quickly this time has passed.

As always I am here when you need me!

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Gemma is super helpful

Gemma is always very responsive and helpful for us as tenants!

7 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi Holly,

Thank you for your kind words! If you ever need anything, please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Valutata 5 stelle su 5

Decent Outfit

Have been dealing with the Bishopston branch for sometime now and they are really helpful and very responsive. Never thought i'd say this but I actually like my letting agent! Aimee has been awesome as my property manager !

7 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi Adam. Thanks so much for your feedback! You've been a pleasure to have as a tenant and we are glad we've managed to move you out of one property of ours and into another another with us.
Aimee Hawkesford - Branch Manager.

Valutata 5 stelle su 5

Highly recommend Andy Peters and the…

Highly recommend Andy Peters and the Bristol Residential Lettinh Co. They were brilliant in supporting my move to Bristol just under 4 years ago and have supported me with moving into a second property due to the landlord selling. Andy has been great at advocating and supporting me as a long term let. Very grateful!

7 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Alix,

Many thanks for your review. It is very much appreciated.

I am pleased to have managed you in 2 properties at The Bristol residential for the last 4-years.

Here’s to the next 4.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Easy and quick

We've been letting an apartment for 4 year now from The Bristol Residential Letting. Andy Peters is our property manager and I can't stress enough how reliable and on top of it he is. Any repairs we've reported have been raised same day. Always professional and easy to reach out to. It's been a pleasure to rent from residential thanks to Andy

15 settembre 2025
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Risposta di The Bristol Residential Letting Co

Dear Maria,

Many thanks for your review and kind words.

It has been a pleasure to manage you and Dom for the last 4 years, long may it continue.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Thank you Bristol Residential Letting Company…

I have been a landlord and used the services of Bristol Lets since 2007. They have been an excellent customer service company to both me and my tenants
I wish to personally thank Gemma McLaughin in particular for all her professionalism support and always willing to go above and beyond to ensure both my tenant and myself were well supported throughout.
Thank you

7 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi Susan,

Thank you for your review! I’m pleased you were happy with our services with us managing your property, it was a pleasure to help you throughout the last few years.

Please do not hesitate to get back in touch if you need any further assistance in the future, we would be more than happy to help you again.

I wish you all the best in the future.

Gemma McLaughlin
Senior Property Manager

Valutata 5 stelle su 5

Absolutely brilliant letting team

Absolutely brilliant letting team. I have used a number of letting agents in Bristol before, and given that I live overseas, I rely quite heavily on my letting agent. BRL are by far the best agent in Bristol. They are responsive, follow through on actions, stay in communication with clients on issues, are consistent and accountable on every action. This is a very rare thing. Service cannot be faulted. Especially my PoC - Freya.

7 ottobre 2025
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Valutata 5 stelle su 5

Helpful and diligent

Amy Garrod has been our property manager for almost a year and has always been super helpful and diligent.

3 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Thank you Catalina for your lovely review, very much appreciated. Kind Regards Amy

Valutata 5 stelle su 5

professionalism, efficiency, and reliability.

Phebe Young is the best agent I’ve ever worked with,I’m truly grateful for her work — she is not only professional but also always quick and efficient in resolving issues.

29 settembre 2025
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Risposta di The Bristol Residential Letting Co

Thank you so much Lichong! I’m truly grateful for your kind words and glad I could help make things smooth and efficient for you.
Phebe Young - Property Manager.

Valutata 5 stelle su 5

Amy has gone above and beyond

Amy has gone above and beyond. Thankyou so much

26 settembre 2025
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Risposta di The Bristol Residential Letting Co

Thank you Gail for your very kind review. It is a pleasure managing the property for you. Kind regards Amy

Valutata 5 stelle su 5

Brilliant brilliant brilliant

We have rented a few properties with Bristol letting, we were privileged to have Andy as our letting manager, Andy was amazing, caring and very professional and an absolute ambassador to the Bristol letting brand. Massive thanks to the entire team, you are all awesome, Greg and Mel

25 settembre 2025
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Risposta di The Bristol Residential Letting Co

Dear Greg & Mel,

Many thanks for your kind words, it is very much appreciated.

I am glad you found me to be both professional and caring throughout your tenancy and am very much looking forward to managing you again in your new property.

Speak soon

Andy Peters
Senior Property Manager

Valutata 4 stelle su 5

Professional and Reliable Service

Working with The Bristol Residential Letting Co was a great experience. They were transparent, quick to respond, and handled everything with professionalism. Knowing they’re fully regulated and members of ARLA gave me peace of mind, but it was their personal approach that made the biggest difference. They treated me like more than just a client—I’d definitely recommend them!

2 settembre 2025
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Valutata 5 stelle su 5

Great renting experience thanks to Steph

We rented with Bristol Residential Letting Co for almost three years, and Steph our Property Manager was very responsive, helpful and pleasant for the duration. Any issues were swiftly dealt with and the move in and move out process were seamless!

9 settembre 2025
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Risposta di The Bristol Residential Letting Co

Hi Evie, thank you for your kind review. It was a pleasure to assist throughout your tenancy, and we wish you all the best in your new home!
Stephanie Reid - Property Manager

Valutata 5 stelle su 5

Bristol Reslet review

I have been using Bristol Reslet for the past 17 years as a letting agent to secure tenants for my two properties in Bristol central. They never fail to deliver in every aspect in terms of finding the right tenants, organising everything from initial viewing to finalising tenancy agreement to tenants moving in.
This time was no exception - Ryan, Kat & David who I dealt with on this occasion were in every way spot on - professional, knowledgeable & without doubt most helpful and nothing seemed to be too much trouble for them.
Whether Bristol Reslet are fully managing your property or only finding a tenant they are always so professional & helpful in assisting with any aspect of property rental or related issues.
I would highly recommend them for a seamless service whether tenant or landlord.
Thanks

16 settembre 2025
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Valutata 5 stelle su 5

Andy was an absolute gem !

Andy was an absolute gem of a property manager !
This was my partner and I’s first flat together, in a new city, and with me not having a job at the time of applying for the flat. The team were very accommodating, and I simply paid some advanced rent, and we managed to get the flat.
We had a great time, thanks in part to how quick Andy was with repairs, answering questions, and helping us with our new adventure.
One time we had a faulty latch on one of our cupboards, and he came across town to fix it by hand!
Can’t thank him enough for all he’s done, and we both wish him all the best in the future.

Ps, thanks to the wider team at BRL also, as any questions I had, I knew that I simply had to call reception and I’d get an answer within 5 mins.

Bunch of legends !

15 settembre 2025
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Risposta di The Bristol Residential Letting Co

Arthur,

Many thanks for your review and kind words.

You and Kalika have both been a pleasure to manage over the last 2-years and you even got to witness my cupboard repairing skills.

I am glad your experience of being in a new city was made all the better by the service you received from me and the team.

Wishing you both all the very best for the future.

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Professional and reactive.

Professional and reactive.

10 settembre 2025
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Risposta di The Bristol Residential Letting Co

Dear Thomas,

Thank you for your review, it is very much appreciated.

I am glad you are happy with the professional service you receive from Bristol Residential, having been a tenant of mine for 5 years this is really good to hear.

All the best,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish. All concerns were dealt with promptly and as landlord i received regular updates on the property. I was living abroad at the time and knowing that Gemma was managing the property so efficiently provided great reassurance to me. i would not hesitate to use them again.

9 settembre 2025
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Risposta di The Bristol Residential Letting Co

Hi Catherine,

Thank you so much for your review! I’m very glad you happy with our services, it was a pleasure managing your property for you when you needed it.

Please do not hesitate to get back in touch if you need any further assistance in the future, we would be more than happy to help you again.

I wish you all the best,

Gemma McLaughlin
Senior Property Manager

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