The Bristol Residential Letting Co Recensioni 688

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I’ve had a lovely experience with Bristol Residential Letting! Steph has been managing our property for a few years and she has been very efficient and is proactive to get an issues sorted. Very profe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amy is great to work with. She is very responsive, always professional and kind in her emails, and always provides details on the relevant updates on property viewings, inspections, and misc requests.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been working with Bristol Resident for over 10 years and as landlords we have found their service second to none. Any issues are dealt with quickly and efficiently by our contact Aimee who nev... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitti immobiliari
  2. Azienda per la gestione delle proprietà immobiliari
  3. Agenzia immobiliare

Scritti dall'azienda

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

688 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant

Brilliant, thank you

30 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Anna,

Many thanks for you review, it was a pleasure to look after you for 6 years and I wish you and your family all the best for the future.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Professional

The Bristol Residential Letting Co has been great to work with. Our contact has been Amy Gerard and she has been very professional. Any time we needed to contact her she has responded immediately.
We are kept up to date and any issues are dealt with promptly.

14 novembre 2025
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Risposta di The Bristol Residential Letting Co

Thank you Ceridwen for your lovely review, it has been a pleasure managing the property for you. Kind regards Amy

Valutata 5 stelle su 5

Excellent

From the beginning, everyone has been super helpful, from Holly fitting in a last-minute viewing, to Andy’s responsiveness and initiative in helping with repairs. Excellent

15 novembre 2025
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Risposta di The Bristol Residential Letting Co

Dear Shizhang,

Many thanks for your kind words, it is really appreciated.

I am glad you are enjoying living in the property and that any repairs raised are dealt with in a timely manner for you.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Bristol Residential Letting James & Freya were first class

James & Freya were first class!
We found them to be efficient, knowledgable & experienced.
A very professional team who we would highly recommend.

12 novembre 2025
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Risposta di The Bristol Residential Letting Co

Thank you so much for your lovely review! It’s been a pleasure to work with you and I’m so glad you’re happy with our services!
Freya Reynolds - Property Manager.

Valutata 4 stelle su 5

Exceptional Local Expertise

The Bristol Residential Letting Co made finding my new rental in Bristol so easy! Their team is professional, approachable, and truly knows the local market. I felt supported every step of the way, and their responsiveness was amazing. Highly recommend for anyone looking for a hassle-free renting experience.

4 settembre 2025
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Valutata 5 stelle su 5

Brilliant Service & Support from Andy and the Team

I have rented with The Bristol Residential Letting Co for over two years and more recently moved back with them again and honestly I could not be happier with the service.

Andy Peters has managed our property the whole time and he has been brilliant. Always quick to respond, professional and genuinely helpful, nothing is ever too much trouble. You really feel like you are in good hands with him.

The whole Bristol Residential Letting Co team are fantastic too, friendly, reliable and super easy to deal with. Renting through them has always been smooth and stress free.

I cannot recommend Andy and BRL enough.

10 novembre 2025
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Risposta di The Bristol Residential Letting Co

Dear Melissa,

What can I say but thank you.

This will be your 3rd property with Bristol Residential under my management, and I look forward to looking after both you and Greg again.

All the best

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Local Experts Who Truly Care

The Bristol Residential Letting Co really stands out compared to bigger agencies. Their team knows the Bristol rental market inside and out, and it shows. I felt like they genuinely cared about helping me find the right property and made the whole process simple and stress-free. Having a local team that’s easy to reach gave me so much confidence.

5 novembre 2025
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Valutata 5 stelle su 5

Great experience from Andy and team- highly recommended

Brilliant company- Andy was our property manager for the harbourside flat we rented. Fantastic service from Andy, always super helpful, communicative and always at hand to book in any repairs/ maintenance work needed. Super polite and friendly service couldn’t recommend more.

4 novembre 2025
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Risposta di The Bristol Residential Letting Co

Dear Georgina,

Thank you for your kind words, it is most appreciated.

I am glad your time at Steamship house was enjoyable and that you would highly recommend us to friends/family.

All the best,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

We’ve had an excellent experience with Amy Garrod

We’ve had an excellent experience with the agency — very professional, reactive, and always clear in their communication.
A special thank you to Amy Garrod, who has been extremely helpful, kind, and efficient throughout the whole process.
It’s a real pleasure to deal with such a reliable and friendly

22 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Thank you very much for your 5* review, it is very much appreciated, I am really pleased you are happy with the service you are receiving.
Kind regards Amy

Valutata 5 stelle su 5

Happy Customer

I've rented my current home through Bristol Residential Letting Company since December 2018 and have had nothing but good service from them.

Property Manager Gemma McLaughlin always responds quickly when necessary, and manages any situation that might develop calmly and efficiently, backed up in an equally friendly manner by her colleagues in the Southville branch.

22 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi Rich,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.

As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Valutata 5 stelle su 5

Very happy tenant

I’ve rented a flat as a tenant through BRLC for several years, and have been happy with the service throughout.

Andy has been an attentive property manager, keeping me up to date on any maintenance, being attentive to issues, and maintaining the property to a high standard.

22 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Josh,

Many thanks for your kind words, it is always great to hear when a tenant is happy with the service they receive.

Long may this continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

great service and communication

I have been very impressed in the 4 years that BRL have managed my property. Aimee in particular has been excellent in all aspects of management with superb communication and has resolved any issues quickly and efficiently.

21 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi John. This is really great to hear - thanks for sticking with us. You're a pleasure to manage!
Aimee Hawkesford - Branch Manager

Valutata 5 stelle su 5

I was a tenant for over three years and…

I was a tenant for over three years and had an excellent experience from start to finish. Communication was always clear and timely, and any maintenance issues were handled quickly and professionally. Special thanks to Andy and Emma, both were consistently helpful, patient, and proactive whenever I needed assistance. Their support made renting here stress-free. I highly recommend this team and would gladly rent with them again.

20 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Eric,

Many thanks for your review and kind words, it is really appreciated.

You have been a pleasure to manage over the last 3 years, and I wish you all the best on your next adventure.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Excellent service

We have been with dealing with the Gemma from the Southville BRL co. branch for over two years now and I must say they do provide excellent service, backed by friendly team.

17 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi Hilton,

Many thanks for your kind words! I’m really pleased you have been happy with our services.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Valutata 4 stelle su 5

Professional and Trustworthy Service

I had a fantastic experience with The Bristol Residential Letting Co. They are fully regulated, reliable, and genuinely care about their tenants. The process was smooth, and I felt confident knowing my interests were protected. A top-notch letting agency!

1 ottobre 2025
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Valutata 5 stelle su 5

I've been renting with The Bristol…

I've been renting with The Bristol Residential Letting Co for over 2 years, with my property being managed by Andy Peters throughout that time. Andy has always been incredibly responsive, professional and helpful, I can't recommend him (and BRL) enough. As someone who has rented multiple properties over the last 14 years, it's no exaggeration to say this is the best rental experience I've had to date. Thank you!

14 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Dear Georgina,

Many thanks for your review, I really do appreciate your kind words, and I am glad to hear you are more than happy with the service provided by myself.

Long may this service continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

This has been the best property…

This has been the best property management company I have had during all my years of renting. Our property manager, Charlie, was extremely attentive and ensured speedy replacement of any broken appliances etc. Our mind was always put at ease by good communication and thoughtful responses.

10 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Appreciate the kind words Maisie, it’s been a pleasure managing your property throughout your tenancy. Charlie

Valutata 5 stelle su 5

We’ve been tenants through The Bristol…

We’ve been tenants through The Bristol Residential Letting Co for many years now. We’ve met the majority of the staff from the Southville branch and have always found them to be very friendly and helpful.

Our current property manager Gemma is always quick and efficient in handling any issues that arise.

We wouldn’t hesitate to recommend The Bristol Residential Letting Co to anyone looking to rent a property in the Bristol area.

13 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi Nathan,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Valutata 5 stelle su 5

BRL is good, but Gemma is the best!

We are renting a flat through BRL for the last 4 years. We have a very positive experience, and especially with our property manager, Gemma. She is very responsive to communication. She arranges all repairs efficiently, and even when it seemed next to impossible to find a contractor with the skills to fix our windows, she persevered until she found one. Not to mention her amazing friendly and pleasant personality.

12 ottobre 2025
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Risposta di The Bristol Residential Letting Co

Hi Alexandra,

Thank you so much for your kind words! I am very please that you are happy with our services as your property manager. I’m glad we were able to resolve the windows for you 😊
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

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