The Bristol Residential Letting Co Recensioni 688

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve had a lovely experience with Bristol Residential Letting! Steph has been managing our property for a few years and she has been very efficient and is proactive to get an issues sorted. Very profe... Leggi di più

Valutata 5 stelle su 5

Amy is great to work with. She is very responsive, always professional and kind in her emails, and always provides details on the relevant updates on property viewings, inspections, and misc requests.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been working with Bristol Resident for over 10 years and as landlords we have found their service second to none. Any issues are dealt with quickly and efficiently by our contact Aimee who nev... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitti immobiliari
  2. Azienda per la gestione delle proprietà immobiliari
  3. Agenzia immobiliare

Scritti dall'azienda

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

688 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Very Helpful Amy

Amy Garrod has consistently been helpful since managing our property. From resolving issues to answering questions; her personable, friendly and understanding approach has really helped us on numerous occasions

27 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Thank you so much Mike for your positive review, I really appreciate your feedback.  Kind regards Amy

Valutata 5 stelle su 5

Friendly, communicative, straightforward management

We had a tennancy managed by Bristol Residential. Gemma and the team at Bristol Residential Letting were communicative, responsive and straightforward managing agents.

The team were friendly, clear and professional. The few issues we had were all dealt with very efficiently.

2 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Hi Russell,

Thankyou for your kind review!

It was a pleasure being your property manager, and I wish you all the best in the future.

Gemma McLaughlin
Senior Property Manager

Valutata 5 stelle su 5

Great experience with select agent

I had the pleasure of working with Freya over a few years and she was always very responsive and considerate of our needs as tenants. If you are going with Bristol Residential Letting I would definitely recommend working with her if you can.

30 novembre 2025
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Risposta di The Bristol Residential Letting Co

Hi Ryan, many thanks for your kind words! Wishing you all the best for your new chapter in Australia 😊
Freya Reynolds - Property Manager

Valutata 5 stelle su 5

Highly Recommend

Freya is a brilliant property manager to work with. Always really helpful and friendly and a delight to speak to. Can't fault the experience and her tenants are lucky to have her as a property manager.

19 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Thank you for your lovely review Hope, it’s been a pleasure working with you too!
Freya Reynolds - Property Manager

Valutata 5 stelle su 5

Positive experience as a Tennant

As a Tennant I had a problem with a garage break-in. As I was away from the property at the time, Bristol Res Letting Co sorted out the issue immediately and helped secure the garage. A special shout out to Emma who went above and beyond, meeting with contractors out of hours to ensure my car was accessible. Very grateful and can only say positive things about this company.

20 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Thanks June for your kind words. I’m glad I was able to help assist in this most unfortunate incident.

Emma Vincent
Senior Property Manager

Valutata 5 stelle su 5

Understanding listen and resolve any problems

What made my experience great and what the company doing well, is that they are listening if we have any problems and they are not there just to take our money. Plus the communication is great.
Im working in retail, and I know very well what is mean costumer service and costumer experience. The service is easy anyone can give but experience is a (gift) so here I have to say specialy Stephanie she is great 👍🏻 👌🏽 🫶🏽

20 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Hi Konstantinos, thanks so much for reaching out and providing your glowing review. It’s great to hear that you’re pleased with the service, especially working in customer services yourself! It is always a pleasure speaking with you.
Stephanie Reid - Property Manager

Valutata 5 stelle su 5

Great management

I have been living in a property managed by The Bristol Residential Letting for years now and have been very happy with them as a tenant. My current property manager Freya is always helpful, understanding and quick to respond to any issues and queries.

16 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Your positive feedback means the world, many thanks for your review Sam 😊
Freya Reynolds - Property Manager

Valutata 5 stelle su 5

Excellent Service

I've had nothing but positive experiences with BRL, especially with my property manager Freya Reynolds, who has gone the extra mile on several occasions to help with any issues I have. Highly recommend them!

15 gennaio 2026
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Valutata 5 stelle su 5

Had a few problems over the years with…

Had a few problems over the years with the usual that come with letting out but Andy always gets it sorted with no fuss and listens !

16 dicembre 2025
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Risposta di The Bristol Residential Letting Co

Dear Anita,

Many thanks for your review and kind words. Always here to help and get all issues sorted in a timely manner!

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

friendly and good at their job

great company to deal with. all round from answering the phone and dealing with all the usual problems you have as a landlord. would recommend 100% and especially a big thanks to Aimee for all your help!

7 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Thank you Ben - it's always a pleasure to work with you!
Aimee Hawkesford - Branch Manager

Valutata 5 stelle su 5

Excellent service for 2 years

I have had a great experience with The Bristol Residential Letting Co during my 2 years in Bristol, and would highly recommend Phebe Young, who was always available to help me out with any questions or concerns in a prompt and friendly manner. After some bad experiences with other estate agents from different companies in the past, it was much appreciated to receive such great service in a city as competitive as Bristol.

5 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Thank you so much, Jack — really appreciate you taking the time to leave such a kind review. It’s been a pleasure working with you!
Phebe Young - Property Manager

Valutata 5 stelle su 5

Responsive

Quick, responsive, and helpful team.

16 dicembre 2025
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Risposta di The Bristol Residential Letting Co

Thank you for you review Alexander! We hope you settle nicely into your new home.
Aimee Hawkesford - Branch Manager

Valutata 5 stelle su 5

Professional, helpful and very responsive service

I’ve had a really positive experience with The Bristol Residential Letting Co, and especially with Aimee. Communication has been clear, friendly and very professional throughout. When I needed to rearrange a property inspection, it was handled quickly and without any issues, which I really appreciated.

Aimee was also helpful in explaining minor maintenance matters and made the whole process feel easy and stress-free. Overall, the service has been efficient, accommodating and reassuring - exactly what you hope for from a letting agency.

I would definitely recommend them.

29 dicembre 2025
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Risposta di The Bristol Residential Letting Co

Hi Pavlo. Thank you so much for your review- very lovely feedback to read! Happy New Year to you.
Aimee Hawkesford - Branch Manager.

Valutata 5 stelle su 5

Another Year of Exceptional Service …

Have been with Bristolreslet for years now, which is recommendation in of itself.
First class service, always professional, and regular inspections and updates from designated property managers means I wouldn’t consider going to any other letting agent.

17 dicembre 2025
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Risposta di The Bristol Residential Letting Co

Hi Beverley. Thank you so much for your review - it is an absolute pleasure to manage your property.
Aimee Hawkesford - Branch Manager

Valutata 5 stelle su 5

Access at Short Notice!

I needed some help for access at a block of flats managed by Bristol Residential and Andy Peters, without any notice, assisted the access to enable the essential work to go ahead. I have worked with Andy for some time and have to say I always find that he goes above and beyond to support the access requirements for our contractors. A great asset to Bristol Residential Lettings! Thanks Andy!

12 dicembre 2025
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Risposta di The Bristol Residential Letting Co

Hi Jo,

Many thanks for your review and kind words, it is appreciated.

I must say having worked with you for over a year now I do find SWR to be an outstanding block management company, in fact one of the best!

Here’s to our continued relationship going forward.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Thanks

Excellent service provided from start to finish by Amy Garrod. All concerns were dealt with promptly and as landlord we received regular updates on the property. We're very happy with the service provided.

14 dicembre 2025
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Risposta di The Bristol Residential Letting Co

Thank you so much for your lovely review! It’s a pleasure to manage the property for you and I’m so glad you’re happy with our services! Thanks Amy

Valutata 5 stelle su 5

Stephanie Reid has regained my faith in…

Stephanie Reid has regained my faith in letting agents. Steph has been absolutely fantastic since being made our property manager a couple of years ago and has provided service that is head and shoulders above anything I have received from a letting agency before.

Her communication and dedication to resolving issues is a breathe of fresh air and could not highly recommend Stephanie enoughb

12 dicembre 2025
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Risposta di The Bristol Residential Letting Co

Hi James, thank you very much for the lovely feedback! The comments are very kind and I am thrilled to see you have received such a great service. All the best in the upcoming move for you!
Stephanie Reid - Property Manager.

Valutata 5 stelle su 5

I rented my home through Bristol…

I rented my flat through Bristol Residential Letting Co. three years ago, and I’ve been extremely satisfied with their service from day one. The entire team has been professional, reliable, and easy to communicate with.

I would like to give a special thanks to my property manager, Amy Garrod, who has been exceptionally helpful throughout the entire tenancy.

19 novembre 2025
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Valutata 5 stelle su 5

Emma is a legend!

Emma Vincent was my estate agent when I was a tenant in Bedminster. She was utterly wonderful - respectful of my privacy, responsive, friendly and professional. I felt I could ask questions or flag concerns and trust her to do her best to support me. She gave excellent advice on the flat and tenancy, going far beyond what I would expect of an estate agent. I would have happily stayed on in my tenancy (1yr) but moved because I wanted to live with a friend.

19 novembre 2025
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Risposta di The Bristol Residential Letting Co

Thank you Freya for your lovely feedback. It’s been a pleasure being your property manager. I hope you are settling into your new home well.

Emma Vincent
Senior Property Manager

Valutata 5 stelle su 5

Would highly recommend renting with Bristol Reslet

We rented with the The Bristol Residential Letting Co for over two years and would highly recommend them. I have many friends who have bad experiences with letting companies or landlords in Bristol but our experience with Bristol Reslet was completely smooth and stress-free.

Emma Vincent was our property manager and she was fantastic! She was friendly, super responsive and quick to arrange solutions when we had problems with the flat.

19 novembre 2025
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Risposta di The Bristol Residential Letting Co

Maddie, it’s been an absolute pleasure having you as tenants for the past few years, and I’m thrilled I could keep the flat running smoothly for you. I hope your move went well. Thank you for taking the time to send me a review.

Emma Vincent
Senior Property Manager

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