The Bristol Residential Letting Co Recensioni 688

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve had a lovely experience with Bristol Residential Letting! Steph has been managing our property for a few years and she has been very efficient and is proactive to get an issues sorted. Very profe... Leggi di più

Valutata 5 stelle su 5

Amy is great to work with. She is very responsive, always professional and kind in her emails, and always provides details on the relevant updates on property viewings, inspections, and misc requests.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been working with Bristol Resident for over 10 years and as landlords we have found their service second to none. Any issues are dealt with quickly and efficiently by our contact Aimee who nev... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitti immobiliari
  2. Azienda per la gestione delle proprietà immobiliari
  3. Agenzia immobiliare

Scritti dall'azienda

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

688 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Gemma is always helpful!

Gemma is always helpful. Whole organisation has reassured me over introduction of renters rights bill, and helped get and renew the HMO license. Thank you!

23 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Hi Anna,

Thank you for your kind review! We are always happy to assist you when needed.

If you need any further advice going forward, please do not hesitate to ask.

Gemma McLaughlin
Senior Property Manager

Valutata 5 stelle su 5

i now have 2 properties with bristol…

i now have 2 properties with bristol residential letting and i wouldn't have them with anyone else ... they are very, very good. they know their stuff and are always there to help you; a great letting company!

23 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thank you so much for your 5* review Annie, lovely to have such great feedback. Kind regards Amy

Valutata 5 stelle su 5

Excellent lettings management company

This company provides an excellent management service to me. They are very efficient, communication is clear, they give fair advice about problems and I believe they are also good with the tenants.

23 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Good morning, and thank you very much for your kind post! I appreciate your positive message and am so very pleased you are satisfied with the service. Long will it continue!
Stephanie Reid - Property Manager

Valutata 5 stelle su 5

Bristol Residential - Charlie Locke

I speak regularly to Charlie Locke who provides me with excellent service and feedback. In this time of rapidly changing laws the requirement for up to date information is essential.

23 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thanks for the lovely review, very glad to hear you’re happy with our service

Regards

Charlie

Valutata 5 stelle su 5

Charlie Lock is excellent

Charlie Lock at Bristol residential letting has always provided a good service in the full management of my rental flat. His communication is excellent and his company gets things fixed quickly. Condition reports and monthly payment reports are all performed professionally.

23 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thanks for the kind words, it’s a pleasure managing your property for you

Regards

Charlie

Valutata 5 stelle su 5

Very helpful

Gemma, from the Southville office, was great as my property manager. Very communicative and fast response times for any maintenance issues that came up during my tenancy.

23 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Hi Mia,

Many thanks for your review!

It was a pleasure being your property manager, and I wish you all the best in the future!

Gemma McLaughlin
Senior Property Manager

Valutata 5 stelle su 5

The Best Letting Agency I Could Have Hoped For as a First-Time Renter

As a first-time renter, I honestly couldn’t have lucked out more with a letting agency. Choosing Bristol Residential Letting turned out to be the best decision I could have made. From day one, they made what could have been a stressful and overwhelming process feel smooth, clear, and genuinely well-managed.

I was renting a flat through them for just over three years, and I can confidently say the excellent service has been consistent throughout. Communication has always been professional, friendly, and transparent, which gave me real peace of mind—especially as someone new to renting at the start.

Andy Peters has been my main point of contact and has been absolutely fantastic. He’s always helpful, approachable, and incredibly prompt and efficient when dealing with maintenance requests or any other issues. Whenever something needed attention, it was handled quickly and without fuss, which made a huge difference to my overall experience as a tenant.
I’ve felt supported and valued the entire time I’ve rented with them. I wouldn’t hesitate to recommend them to anyone—especially first-time renters looking for a reliable, responsive, and trustworthy agency.

3 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Dear Raina,

Thank you for your kind words.

I am glad you found the whole process smooth and stress free, you have been a pleasure to manage throughout your tenancy.

It is very much appreciated that you had such a good experience that you wouldn’t hesitate to recommend us as a letting agent.

I wish you all the best in the future.

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

I have had a great experience with The…

I have had a great experience with The Bristol Residential Letting Co. Amy has been absolutely fantastic and genuinely the kindest letting agent I’ve ever had. Her genuine willingness to help has really stood out. I would absolutely recommend her and the whole company to anyone. Thanks so much for everything!

16 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thank you so much Anna for your lovely review and taking the time to give such great feedback, it is very much appreciated.  Kind regards Amy

Valutata 5 stelle su 5

My property manager

My property manager, Aimee Hawkesford and the Bristol Residential letting Co have been absolutely fantastic landlord reps and I have no complaints what so ever.

Aimee has always been super fast with comms and very accommodating for any issues I’ve had with the property. Having a a property manager than clearly cares for the tenants experience has made a huge difference to my tenancy.

I’d highly recommend and if anyone is thinking of pursuing a property with this agency or agent, then you are in trusted hands!

15 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thank you Antonio - what lovely feedback that is! We're pleased you're moving from one of our properties to another and that you're happy with our service.

Aimee Hawkesford - Branch Manager

Valutata 5 stelle su 5

Bristol Residential Letting

Bristol Residential Letting have managed my let property for several years now and have been happy throughout with their excellent service. Andy Peters is my main point of contact and is always helpful both with advice when I’ve needed it and also dealing quickly and efficiently with maintenance or other issues as and when they inevitably arise from time to time. For example I recently needed to arrange an EPC at short notice and Andy booked and had it completed within a couple of days….very impressed and grateful to him for his continuing help.

12 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Dear Mike,

Many thanks for your review.

I am glad you find me helpful and a go to person for any advice.

It was a pleasure to be able to assist in getting a new EPC for you in such a short time.

All the best,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

would definitely recommend you to let…

would definitely recommend you to let bristol residential letting co manage your property you are definitely in safe hands !

2 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Hi Olly. Thank you very much for kind words! It was a pleasure working with you - we wish you all the best.

Aimee Hawkesford - Branch Manager

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff. Ryan was understanding of our situation and happy to support a second viewing. Plenty of information around next steps

11 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thank you Jenny, I’m glad we were able to secure a new home for you and your family. Always happy to help should you need anything else leading up to your move in day!

Valutata 5 stelle su 5

Amy Garrod was such a help recently.

Amy Garrod was such a help recently. Out of the blue, we had a problem with a previously exemplary tenant. On vacating the first floor flat, the tenant’s removal firm badly damaged the carpet over a series of steps on the staircase. The removals company declined responsibility. As the damage occurred in the common parts, not the flat itself, the damage was not covered by the tenant’s deposit. Amy's gentle diplomacy meant that the tenant - eventually - acknowledged responsibility and agreed to pay. Amy then liaised with a carpet fitter to ensure the job was done. As I am no longer living in Bristol, I was very grateful for Amy's quiet efficiency in dealing with these matters.

2 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thank you Jennifer for your positive review, very much appreciated.  Kind regards Amy

Valutata 5 stelle su 5

I rented from Bristol Residential for…

I rented from Bristol Residential for three years. My property manager, Amy G, was always responsive and quick to address maintenance concerns. I left the UK before the official end of my lease, Amy was very helpful in settling things upon the lease ending. Will definitely prioritise working with them if I have future housing needs.

27 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Thank you Andrew for your very kind review, wishing you all the best for the future.  Kind regards Amy

Valutata 5 stelle su 5

Wouldn’t use anybody else!

I have rented through Bristol Residential Lettings since June 2025, and have just moved into another property of theirs. Everything, from the tenant-swap process and placing the deposit, to checking out and returning the deposit, has been totally smooth and professional (thank you very much to our Property Manager, Andy from the Southville office). Any concerns we had were responded to and resolved very quickly, and the contractors they used were also always friendly. This is such a contrast to other agents in Bristol that I have used before, who were impossible to get hold of and persistently tried to take advantage because I was a young person.

In short, I’d recommend Bristol Residential Lettings to anyone looking to rent in Bristol!

4 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Dear Brooke,

Thanks for your review and kind words, it is appreciated.

I am glad you found the process of both moving in and out a smooth process and that you were happy with my management.

I wish you all the best in your new home with Bristol Residential.

Best wishes,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Freya was a fab property manager :)

Freya was a fab property manager while I was a tenant - super responsive, kind, and helped us get our deposit back!

2 febbraio 2026
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Risposta di The Bristol Residential Letting Co

Thank you for your lovely review Jude, happy to help! Wishing you all the best for your new place!
Freya Reynolds - Property Manager

Valutata 5 stelle su 5

Would highly recommend

As a tennant for over 4 years, we had Andy Peters as the property manager and he was fantastic! Great communication, will go out of his way to help, and professional at all times. He is also genuinely a nice person. He even looked after my parcel after I had left the property. Would highly recommend!

31 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Dear Jordan, many thanks for your review and kind words.

I was glad to be able to reunite you with your parcel after you forgot to change your address.

You have been a pleasure to manage over the last 4-years, and I wish you all the best in your new home.

Regards,

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Exceptional service from Andy Peters

We have had a fantastic experience with The Bristol Residential Letting Co. Special thanks to our property manager, Andy Peters. From the beginning, he has been incredibly professional, proactive, and easy to communicate with. Any issues we raised were handled swiftly and with a high level of care. It is rare to find a property manager who is so dedicated to ensuring both the property and the tenant are well looked after. We highly recommend his services and that of the agency to anyone looking for a stress-free letting experience.

18 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Dear Samuel,

Thank you for you review and very kind words.

It is much appreciated to receive this feedback from a tenant; I am glad your experience with both me and Bristol residential has been a positive one and that you would happily recommend us.

All the best to you both in the future.

Andy Peters
Senior Property Manager

Valutata 5 stelle su 5

Friendly and communicative

Bristol Residential Lettings Co have been great to work with and Amy Garrod is a fantastic property manager. From sorting out my tenancy agreement to helping with any queries throughout my tenancy, she is always friendly and communicative to make sure any questions are answered and repairs are completed in a timely manner.

27 gennaio 2026
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Risposta di The Bristol Residential Letting Co

Thank you so much for your 5* review Hannah, lovely to have such great feedback. Kind regards Amy

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