Brayleys Cars - Brayley Nissan Coventry Recensioni 

411
TrustScore 4.5 su 5

4,7

Spon End, CV1 3HF Coventry, England, GB


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Valutata 5 stelle su 5

Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Joshua was very knowledgeable and found the car I wanted after the first car had sold ten minutes before So not to be put off he found me the car I wanted plus more ,he is a great ambassador for y... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Staff friendly and professional and were prepared for my appointment. A courtesy car was available at reasonable cost that saved me an hour and a half journey home by public transport after dr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After having an average experience with Swindon Nissan, Alistair at Brayleys couldn’t have been more helpful from first phone call onwards. Everything was made easy and well explained, and the sales p... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Spon End, CV1 3HF, Coventry, England, Regno Unito

  • 02477674436

4,7

Eccellente

TrustScore 4.5 su 5

411 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,7

Tutte le recensioni

(411)

3169 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nissan Leaf.

Just bought an electric Nissan Leaf and had a really good experience overall. It was actually my first ever test drive in an electric car and I was genuinely impressed – smooth, quiet, and surprisingly quick.

Emily, who handled the sale, was great throughout. She was friendly, easy to deal with, and explained everything clearly without any pushy sales talk. She made the whole process feel straightforward and stress-free.

The car was exactly as described, well presented on collection, and everything went smoothly from start to finish. Very happy with the Leaf and the service – would definitely recommend. Thank-you.

6 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Lee, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Excellent as Always

Excellent communication from helpful staff.

2 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Top class as always

Top class as always. Arrived at 8am and my car was ready within an hour after an interim service

2 gennaio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Rob, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 4 stelle su 5

Well that was a lot more expensive than…

Well that was a lot more expensive than I thought but then I found out they charge around £160 per hour labour. The technicians must be on shed loads judging by that price ! Jobs all sorted satisfactorily, won't be rushing back.

31 dicembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Robin, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valutata 5 stelle su 5

100% helpful

100% helpful. Made to feel welcome from the start. I wish there was more sales people like David. Definitely recommend, thank you.

23 dicembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Sue, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Ryans great

Ryans great, sorted out my radio problem!

5 novembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Stephen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 4 stelle su 5

Kept me well informed and gave me…

Kept me well informed and gave me options on what work needed completing. Finished earlier than expected as a bonus.
Disappointed that the car wasn’t cleaned as in previous years especially haven’t spent over £1000

17 ottobre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Lynda, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valutata 5 stelle su 5

from the first phone conversation i had…Our journey at Brayleys Nissan Coventry

from the first phone conversation i had with the sales manager at Brayels Nissan Coventry regarding our interest in a Nissan Xtrail our experience with the sales staff , namely Jossua Gilham has been superb. the excellent way jossua conducted the sale from start to finnish resulted in our purchace of a nissan xtrail E-4force tekna4 drive 5 door 7 seat model .

13 ottobre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Donald, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Emily from Nissan Coventry was…

Emily from Nissan Coventry was brilliant in supporting me in ordering of my car through the motability scheme . She was kind, supportive and very knowledgeable about the Nissan Juke.
Excellent service .

13 ottobre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Rosie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Excellent sercice*****…

Brayleys Coventry gave us wonderful service. Many thanks to Josh for his friendliness and knowledge. He made the process very straightforward and easy. Highly recommended.

9 ottobre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Rosemary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Car buying with fun !

From the moment we were passed on to Alistair because our booked sales person already had a customer, we knew the process was going to be very pleasant. Alistair was a likeable, genial and amusing person to talk to. Better still, he gave us confidence that he knew most of what there was to know about Nissan cars from a driver's and style point of view. The advice and guidance he gave us was excellent and finalising the sale was conducted in a light hearted, stress free and convivial manner. After the sale was completed, we left full of confidence that Alistair would take good care of our interests right through to the day of collection .... and so it proved to be.
Only one little glitch. "Drive it home insurance" wasn't available to somebody of my tender(?) years but Alistair saved the day. He drove it home for us.

30 settembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Taz, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Had used vehicle to our specifications…

Had used vehicle to our specifications and more and very helpful with the purchase and hand over on the part exchange of our car.

25 settembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Jacqueline, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 1 stelle su 5

My New car 5 months old Brayleys Nissan Extrail…

My New car 5 months old Nissan Extrail has broken down twice, the first was rectified by Brayleys but second time when we where about to visit my brother. it would not start I phoned Brayleys Coventry Sales and and they said phone RAC which Idid and they replied that the car registration not registered with them for break down cover. I phoned Nissan Monday they questioned the RAC reply and told me to phone RAC again. My wife has cover with RAC and they where looking at her car and not mine it now turns out that RAC cannot come to my address until Tuesday, is this why people deal with Brayleys and RAC I think they are a total waist of time I wish I was treated as a customer, and with some after sales service.

28 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing service

Staff were polite,helpful and put straight at ease. Alistair made my whole experience less daunting and hassle free. I would definitely recommend and use again.

26 settembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Jo, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Great service

From first contact to collection Nathan was very polite,patient knowledgeable and courteous.I would definitely use Bradley’s Nissan again.

28 settembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Ian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 1 stelle su 5

Horrible experience which has left me upset, anxious and without one of my crutches.

Despite originally being treated with respect and kindness upon dropping off my car, I then had to deal with someone from service who treated me like an idiot, was unclear, patronising, ignore me point blank on occasion and was nothing short of rude. My car was scratched and in addition, the following day a colleague opened my boot to help me load a heavy bag when we saw the floor of the boot was lifted and not put back properly. We couldn’t get it to sit flat so lifted the very bottom cover only to find part of one of my crutches broken off and sitting in amongst parts of the car’s system.

18 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Annual Service

Took car for annual service and a couple of critical things showed up as needing to be addressed. Brayleys had parts in and were able to carry out the repairs there and then which saved me time having to book in again and go back. Plus I knew car was all good and safe to drive after work was carried out. Disappointed that they no longer valet car inside and out used to be a nice touch when you had a service but apart from that was happy with work undertaken.

24 settembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Excellent Service

From the first phone call to collecting my car the Service Team at Brayleys were exemplary. Would recommend without a second thought.

23 settembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

The Best…

Absolutely great service from booking my MOT to having it carried out … Consistent communication throughout, welcoming on dropping car off, video sent of MOT being carried out, Call to say ready to pick up, when picking up was explained to in detail all that had been done, paper work stapled together put in folder handed to me then all that was left was for me to pay…. No problems or issues at all very professional and courteous … would definitely recommend …

9 settembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Michelle, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 2 stelle su 5

Not really impressed

Car was collected on time for my annual service and the collecting driver was policte professional and friendly - I was having an annual service and the fitting of a Dash Cam (sold to me by the service booker when I called to check evberything was on target for the service date etc) I was assured the Dashcam was to be a professional fitting - Hardwired and not a temporary removeable fitting - unfortunately I was misled as when the car was returned it was a removeable plug in wiring - with no instructions on use at all - very dissapointing - Also I have no confidence in the service being done correctly when I checked my tyre pressures were all still below the limits so if this basic thing was missed what else was missed - not even a minor valet was included - nearly 400 quid for a minor service

15 settembre 2025
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