Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car wa... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Joshua was very knowledgeable and found the car I wanted after the first car had sold ten minutes before So not to be put off he found me the car I wanted plus more ,he is a great ambassador for y... Leggi di più
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Staff friendly and professional and were prepared for my appointment. A courtesy car was available at reasonable cost that saved me an hour and a half journey home by public transport after dr... Leggi di più
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After having an average experience with Swindon Nissan, Alistair at Brayleys couldn’t have been more helpful from first phone call onwards. Everything was made easy and well explained, and the sales p... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informazioni di contatto
Spon End, CV1 3HF, Coventry, England, Regno Unito
- 02477674436
4,7
Eccellente
411 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Always an efficient booking system and…
Always an efficient booking system and great follow up reminders. Reason for only 4 stars, previously my car has always been washed and valeted, not this time!
15 settembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Chris, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Had a really good experience from…
Had a really good experience from choosing the car to delivery, David was so helpful and such a nice person
12 settembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Mary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Everything made so incredibly simple
Everything made so incredibly simple. Emily has looked after us from start to finish. Process was fully explained & we have been kept informed the whole way. Seamless! Thank you
8 settembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Tamara, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
I was informed the 'good to go'…
I was informed the 'good to go' warranty is no longer available which means my car is no longer covered for servicing, MOT, etc. VERY DISAPPOINTING!!!!!!!!!!!!!!!
9 settembre 2025
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Excellent service
Excellent service, polite, friendly staff. I was only having a (free) software upgrade installed on the entertainment system of a 10 year old car yet I was made to feel important/ valued as a customer. Definitely a 10/10 experience.
8 settembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service.
Been using Brayleys (previously Westway Nissan) for nearly 20 years and their service has always been excellent. The sales staff are knowledgeable, friendly, helpful and not at all pushy. I've never had any issues with my new cars or aftersales service.
29 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Claire, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Friendly and Professional
Friendly, professional, straight forward honest service and advice. I was disappointed to have to pay an additional £10.00 for a courtesy car, despite providing my own fully comprehensive Insurance cover. My wife has a Toyota and they charge £0.00? Please review the charge going forward. I spent over £400 at your dealership today, so a £10.00 charge is a distraction. Given that the car on the road and my gym was a free marketing and advertisement for the dealership and Nissan!
1 settembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Aloysius, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
A happy customer
Excellent Customer service, the service dept took time to explain my options on what need to be done for my car to be repaired.
2 settembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Victor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Very professional and customer friendly…
Very professional and customer friendly service. Ella was very supportive and helped me totally understand the situation. I would give her 10 out of 10.
The only thing I didn't agree with was the absence of the car being cleaned inside and outside.
1 settembre 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Trevor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
New Car
Was very impressed with sales rep Sam Newport we only went to look and Sam was in the car park. Sam put no pressure on us at all to buy and answered all the questions we asked him. Sam was very polite and a credit to Brayleys. Everything that needed to be done was done very efficiently with the purchase of my new vehicle.
27 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The whole process of buying our used…
The whole process of buying our used car was straightforward and stress free..Alistair was willing and able to ensure everything from change of registration docs, tax, insurance, service package, warranty etc was sorted. He had excellent product knowledge resulting in a comprehensive easy to understand vehicle handover..
27 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The service and MOT started well with a…
The service and MOT started well with a courtesy car being available, But, when I returned to collect the car at the time stated, Iwas forced to wait over 30 minutes for the invoice to be sorted out before I could pay it. While this was going on, there seemed to nothing happening in the front office - so the delay didn't seem necessary
26 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Martin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
First Class Sevice
It took just over an hour for my vehicle to have a Service and an MOT
14 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Normally when I have my car MOT and…
Normally when I have my car MOT and Service done they always give it a clean after. This time it was not done.
14 agosto 2025
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Great Service from a great Sales Exec, Nathan…
Nathan was very knowledgeable about the vehicle we bought and was particularly patient with all our questions. He helped us with all the administration required to change from our old vehicle to the new one. Nathan was particularly helpful, pleasant and informative about the vehicle and products available to us. Would highly recommend him as your sales executive when going to Brayleys for a new or used vehicle.
13 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The customer service was very excellent
The customer service was very good,didn't keep me waiting to long,the video they sent of the damaged tyre on my car was very much appreciated, it showed that they weren't just saying my tyre was damaged just for me to cough up money to replace it. I had a brand new car as a curtesy car whilst my car was being serviced and MOT'd which was a nice touch. Overall a very nice experience definitely recommend
11 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Pete, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The attentiveness of the staff
The attentiveness of the staff, the receptionist and Liam the service manager. Also the quality of the work. You certainly looked after my very old Nissan.
8 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly and professional staff
Took car for major service - Josh made sure that my car was prioritised as I needed to be home asap. Good set up if you need to work whilst waiting. All staff friendly and professional
7 agosto 2025
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Risposta di Brayleys Cars - Brayley Nissan Coventry
Hi Elizabeth, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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