Brayleys Cars - Brayley Nissan Coventry Recensioni 

411
TrustScore 4.5 su 5

4,7

Spon End, CV1 3HF Coventry, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Joshua was very knowledgeable and found the car I wanted after the first car had sold ten minutes before So not to be put off he found me the car I wanted plus more ,he is a great ambassador for y... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Staff friendly and professional and were prepared for my appointment. A courtesy car was available at reasonable cost that saved me an hour and a half journey home by public transport after dr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After having an average experience with Swindon Nissan, Alistair at Brayleys couldn’t have been more helpful from first phone call onwards. Everything was made easy and well explained, and the sales p... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Spon End, CV1 3HF, Coventry, England, Regno Unito

  • 02477674436

4,7

Eccellente

TrustScore 4.5 su 5

411 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(411)

3144 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

From start to finish, Ryan was professional, detail-oriented, and genuinely invested in delivering excellence in customer service.

He was both knowledgeable and reassuring and went above and beyond in making the customer experience a positive one.

24 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

The whole experience of buying a car…

The whole experience of buying a car from Brayleys in Coventry was a pleasure from start to finish. I felt very comfortable with the sales person, Sam, who was excellent at explaining everything about the car I chose to buy and also made the finance part simple
to follow too. All staff were very friendly and helpful.
I live 20 miles away from the garage and I asked if my car could be delivered to my house, which was no problem.
I would not hesitate in encouraging my friends and family to buy from Brayleys.
Thank you for my beautiful, smart and very modern vehicle.

22 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Elizabeth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Very professional service

Very professional service...told exactly what would be happening and what possible outcome could be. Overall very happy with service

26 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

I want to personally thank Josh for an amazing experience

I want to personally thank Josh from sales, for everything he did for me.
Your kindness, patience, and genuine care meant so much, and I will never forget the surprise of seeing the car waiting for me at my home. It was such an emotional and special moment.
You made the whole experience feel easy, personal, and truly supportive.
Thank you, Josh, for going above and beyond. I’m incredibly grateful.I highly recommend Josh from sales.
Thank you Joshua 😊 🙏 💓 ☺️ 💗

26 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Aura, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

I took my car in for a recall job.

I took my car in for a recall job.
They did the job in good time and also did a free vehicle health check.
The staff were friendly and efficient.
There was a lovely waiting area with complimentary drinks

23 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Sarah, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Great customer service from Ryan

Great customer service from Ryan, who kept me informed at every point from checking my vehicle in for unscheduled work, to helping arrange a courtesy car, informing me of progress, and getting me back on the road.

23 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Brett, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

The staff at Coventry Nissan Brayley…are so welcoming, professional, keep you informed completing all work to a high standard. Keep up the excellent work, I would have no hesitation in recommending Coventry Brayley to friends and family

The staff at Coventry Nissan Brayley Coventry are so welcoming, professional at all times and of coursed fixed my car. All the work was completed with no issues in an agreed timely manner to the expected outcome as I expected.

18 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Lee, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Good Experience.

Mr Newport was very helpful, warm and knowledgable about the vehicle (Nissan Leaf). I would not hesitate to buy from here in the future.

4 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Rama, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Excellent service once again

19 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Staff excellent

Staff excellent, everything explained.
Spare ordered and subsequent repair to be carried out on arrival

19 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Doug, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Always a brilliant service and mot

18 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Margaret, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Service and MOT

From the moment I rang to book my car in for a service and MOT to receiving the car back the whole process was flawless I was kept updated throughout.
Also the customer service was excellent and staff very knowledgeable.
I will be using the dealership again.

12 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

My vehicle had a recall so booked in at…

My vehicle had a recall so booked in at Brayleys Nissan. Handed over my key & was told it could take either an hour or 5 hours but a 5 minute check would establish which. I had barely sat down & was considering helping myself to a coffee when my keys were returned to me as they were able to fit a grommet to my vehicle without them even moving it from the customer parking space! Now that’s quick! Would definitely recommend & will use them again when needed. Thank you!

10 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Martine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

My car was collected first thing very…

My car was collected first thing very friendly and helpful. I asked for information about service plan and I received a call later that morning . Everything fully explained about the service and Hezlth check video .

17 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Sue, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 3 stelle su 5

Will be using a local garage from now on

Had my car serviced here since new, every year my car has had a mini valet with the service plan, wash and clean and hoover inside, unhappy that this didn’t happen this year, in fact my car was filthy inside left by the mechanics, dirty muddy foot prints on the mats, dirt up the plastic trims, had to clean the car when I got it home. On a more serious note last year I had a CRITICAL oil leak picked up on the service here that I was quoted over £1000 to get fixed, declined and took car to my local garage who laughed and said no issues found, had no work done on this critical oil leak and have no issues with oil levels. Nissan found no oil leak this year 🤔 make of that what you will

16 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

They came and picked up my vehicle…

They came and picked up my vehicle recorded the service and brought it straight back

6 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Brilliant customer services

2 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Car was picked up on time

Car was picked up on time. Service carried out & I was advised that tall was fine.
Car then returned as advised

4 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Annual service and MOT

They collected and returned my car after servicing and MOTing it which was a godsend as i have to go to the QE hospital each day for Radiotherapy Treatment for Cancer so this service was a lifeline to me as i couldn't drive my car up to the showroom and Josh was very helpful as well and the only slight gripe i had was that they didn't wash and clean my car out this time but apart from that i was very satisfied with the service that Brayley's offered me.

4 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Had a recall on my Nissan .

Had a recall on my Nissan .
Took 10 minutes to fix .
Just had time for a coffee.

2 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi David, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più