Brayleys Cars - Brayley Nissan Coventry Recensioni 

409
TrustScore 4.5 su 5

4,7

Spon End, CV1 3HF Coventry, England, GB


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Valutata 5 stelle su 5

Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Joshua was very knowledgeable and found the car I wanted after the first car had sold ten minutes before So not to be put off he found me the car I wanted plus more ,he is a great ambassador for y... Leggi di più

Valutata 4 stelle su 5

Staff friendly and professional and were prepared for my appointment. A courtesy car was available at reasonable cost that saved me an hour and a half journey home by public transport after dr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After having an average experience with Swindon Nissan, Alistair at Brayleys couldn’t have been more helpful from first phone call onwards. Everything was made easy and well explained, and the sales p... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Spon End, CV1 3HF, Coventry, England, Regno Unito

  • 02477674436

4,7

Eccellente

TrustScore 4.5 su 5

409 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,7

Tutte le recensioni

(409)

3144 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Wonderful, amazing team with great service.

The team there is very reasonable and supports customers throughout the service.

26 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Elizabeth, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Brayleys Nissan carried out Fixed Price Major Service…

Brayleys Nissan carried out Fixed Price Major Service on 23 March 2026. Brayleys Nissan identified NSR Rear Alloy Wheel buckled in two places following pothole incident. Advised to replace rear wheel before MOT carried out. Wheel ordered and replaced two days later. Car passed MOT on 25 March 2026. Excellent Service and Reliable Parts Delivery. Thank you Brayleys

23 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Anne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Fantastic dealership.All staff…

Fantastic dealership.All staff courteous, knowledgeable and common sense.Nathan Miller,extremely helpful, explained everyone detail.No rush to get the deal done. Highly recommend.

22 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Daniel, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Very efficient

Very efficient in booking my car in by telephone and arranging for it to be collected and returned, as I am disabled. John, the driver who collected and returned the car , was pleasant and helpful.

19 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Rosemary, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Good service

Good service. Friendly and helpful staff

17 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Kevin, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Kept fully informed throughout the…

Kept fully informed throughout the purchase from order until collection. Exceptional service from salesman Alistair who helped resolve an issue regarding car insurance.

14 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Maureen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Very good service from Alistair

13 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Great service

Great service

13 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Sonal, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

MOT & Service of my Qashqai

I was dealt with politely when I arrived to drop of my Qashqai for its MOT & annual Service. I was told what would be happening and kept informed. I was very pleased with how I was treated.

9 marzo 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Julia, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Good service

Good service, friendly staff. Very happy with the service

9 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

When we arrived to Brayleys Nissan…

When we arrived to Brayleys Nissan Coventry Ms Emily Smith the sale manager welcomed us and introduced us to her senior manager. She explained everything about the car and she took us for a test drive before proceeding with the payment. She wanted us to make sure that both of are happy. She was very friendly and helpful. We completely the process of finance and she answered a lot of questions we need to know.
Emily made everything simple and easy.
Thank you Emily

10 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Salar, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Great company.

I have nothing but praise for Brayleys Nissan.
From the start of my mobility acceptance they have been amazing. Very helpful and very easy to deal with.

6 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Gary, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Customer service

Great customer service and job completed earlier than expected

4 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Francis, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

First New Car

I would like to thank Sam (E-P) from Coventry. This is my first time buying a brand new car and he made it a wonderful experience. Great service and so helpful. I had lots of questions as a 57 year old woman I wanted to make sure this was the right decision for me. He was so supportive.

2 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Annette, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Out requirements were listened to

Out requirements were listened to. I felt we were swept along but my husband was very happy with what we saw and the patience of staff was commendable. After service helping us to get the most out of our purchase is much appreciated

27 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Margaret, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Ryan was very helpful and polite during…

Ryan was very helpful and polite during my visit to Nissan. We we're both very confused on to what the problem was with my car.
He got it booked in on a day that was convenient for me.
When I bought it in it was very easy to check it in and the health check was done very efficiently.

27 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Jayne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

I recently had my Nissan serviced and…

I recently had my Nissan serviced and I’m extremely pleased with the experience. From start to finish, the process was smooth, professional, and efficient. The staff were friendly, knowledgeable, and took the time to clearly explain what work was needed and how everything would be handled.

2 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Abdul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Putting the customer first…

I took my car in for its first service having purchased the car from Brayleys Coventry in 2025. I was acknowledged as soon as I entered the showroom and advised the car would go straight in and given an idea of the time it would take.
Prior to bringing the car for a service I had been in contact with Liam Kent ( After Sales Manager) as I had had a problem with the Infotainment screen delaminating (a known issue) and he had placed an order for a replacement under warranty.
Whilst I was waiting I spoke to Liam to get an update on when the new part may be available and after a few minutes he came back and explained that my part was due in next week but could use an alternative unit and complete the exchange while I was there so I didn’t need to make another journey.
This was fantastic and only took another 30 minutes or so to complete.
Thank you to Liam and the team for being so customer focused.
Great service as always from the Brayleys team.

26 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Jez, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Called on Friday got booked in Monday

Called on Friday got booked in Monday, dropped car off at 11.30, received call at 14.30 to say they had rectified the fault, brilliant, what more could you do?

2 marzo 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi Debbie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Excellent customer service

From start to finish, Ryan was professional, detail-oriented, and genuinely invested in delivering excellence in customer service.

He was both knowledgeable and reassuring and went above and beyond in making the customer experience a positive one.

24 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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