Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car wa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car wa... Leggi di più
L'azienda ha risposto
Joshua was very knowledgeable and found the car I wanted after the first car had sold ten minutes before So not to be put off he found me the car I wanted plus more ,he is a great ambassador for y... Leggi di più
Staff friendly and professional and were prepared for my appointment. A courtesy car was available at reasonable cost that saved me an hour and a half journey home by public transport after dr... Leggi di più
L'azienda ha risposto
After having an average experience with Swindon Nissan, Alistair at Brayleys couldn’t have been more helpful from first phone call onwards. Everything was made easy and well explained, and the sales p... Leggi di più
L'azienda ha risposto
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Spon End, CV1 3HF, Coventry, England, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The team there is very reasonable and supports customers throughout the service.

Risposta di Brayleys Cars - Brayley Nissan Coventry
Brayleys Nissan carried out Fixed Price Major Service on 23 March 2026. Brayleys Nissan identified NSR Rear Alloy Wheel buckled in two places following pothole incident. Advised to replace rear wheel before MOT carried out. Wheel ordered and replaced two days later. Car passed MOT on 25 March 2026. Excellent Service and Reliable Parts Delivery. Thank you Brayleys

Risposta di Brayleys Cars - Brayley Nissan Coventry
Fantastic dealership.All staff courteous, knowledgeable and common sense.Nathan Miller,extremely helpful, explained everyone detail.No rush to get the deal done. Highly recommend.

Risposta di Brayleys Cars - Brayley Nissan Coventry
Very efficient in booking my car in by telephone and arranging for it to be collected and returned, as I am disabled. John, the driver who collected and returned the car , was pleasant and helpful.

Risposta di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry
Kept fully informed throughout the purchase from order until collection. Exceptional service from salesman Alistair who helped resolve an issue regarding car insurance.

Risposta di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry

Risposta di Brayleys Cars - Brayley Nissan Coventry
I was dealt with politely when I arrived to drop of my Qashqai for its MOT & annual Service. I was told what would be happening and kept informed. I was very pleased with how I was treated.

Risposta di Brayleys Cars - Brayley Nissan Coventry
Good service, friendly staff. Very happy with the service

Risposta di Brayleys Cars - Brayley Nissan Coventry
When we arrived to Brayleys Nissan Coventry Ms Emily Smith the sale manager welcomed us and introduced us to her senior manager. She explained everything about the car and she took us for a test drive before proceeding with the payment. She wanted us to make sure that both of are happy. She was very friendly and helpful. We completely the process of finance and she answered a lot of questions we need to know.
Emily made everything simple and easy.
Thank you Emily

Risposta di Brayleys Cars - Brayley Nissan Coventry
I have nothing but praise for Brayleys Nissan.
From the start of my mobility acceptance they have been amazing. Very helpful and very easy to deal with.

Risposta di Brayleys Cars - Brayley Nissan Coventry
Great customer service and job completed earlier than expected

Risposta di Brayleys Cars - Brayley Nissan Coventry
I would like to thank Sam (E-P) from Coventry. This is my first time buying a brand new car and he made it a wonderful experience. Great service and so helpful. I had lots of questions as a 57 year old woman I wanted to make sure this was the right decision for me. He was so supportive.

Risposta di Brayleys Cars - Brayley Nissan Coventry
Out requirements were listened to. I felt we were swept along but my husband was very happy with what we saw and the patience of staff was commendable. After service helping us to get the most out of our purchase is much appreciated

Risposta di Brayleys Cars - Brayley Nissan Coventry
Ryan was very helpful and polite during my visit to Nissan. We we're both very confused on to what the problem was with my car.
He got it booked in on a day that was convenient for me.
When I bought it in it was very easy to check it in and the health check was done very efficiently.

Risposta di Brayleys Cars - Brayley Nissan Coventry
I recently had my Nissan serviced and I’m extremely pleased with the experience. From start to finish, the process was smooth, professional, and efficient. The staff were friendly, knowledgeable, and took the time to clearly explain what work was needed and how everything would be handled.

Risposta di Brayleys Cars - Brayley Nissan Coventry
I took my car in for its first service having purchased the car from Brayleys Coventry in 2025. I was acknowledged as soon as I entered the showroom and advised the car would go straight in and given an idea of the time it would take.
Prior to bringing the car for a service I had been in contact with Liam Kent ( After Sales Manager) as I had had a problem with the Infotainment screen delaminating (a known issue) and he had placed an order for a replacement under warranty.
Whilst I was waiting I spoke to Liam to get an update on when the new part may be available and after a few minutes he came back and explained that my part was due in next week but could use an alternative unit and complete the exchange while I was there so I didn’t need to make another journey.
This was fantastic and only took another 30 minutes or so to complete.
Thank you to Liam and the team for being so customer focused.
Great service as always from the Brayleys team.

Risposta di Brayleys Cars - Brayley Nissan Coventry
Called on Friday got booked in Monday, dropped car off at 11.30, received call at 14.30 to say they had rectified the fault, brilliant, what more could you do?

Risposta di Brayleys Cars - Brayley Nissan Coventry
From start to finish, Ryan was professional, detail-oriented, and genuinely invested in delivering excellence in customer service.
He was both knowledgeable and reassuring and went above and beyond in making the customer experience a positive one.

Risposta di Brayleys Cars - Brayley Nissan Coventry
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.