Brayleys Cars - Brayley Nissan Birmingham Recensioni 

367
•
TrustScore 4.5 su 5

4,7

Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Brayley Nissan were very helpful and professional when we purchased a new car recently. This is our 3rd purchase and they always go above and beyond to sort out the car we want and explain all our fin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brayleys/Nissan have always been professional and courteous. They carry out work in a timely manner and let you know what is happening. My car is done through Motability so it's essential that it work... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Recall on my Nissan qashqai Arrived a little early on the day, " not a problem they said, take a seat and help yourself to coffee and we'll sort this out. Excellent friendly customer service at a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The service was carried out satisfactory But when I was about to pay the MOT was not on service When I ordered the service in July and spoke to a girl and she made all the booking and sent me a em... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi usati
  3. Officina di autoriparazioni
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

367 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 29% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(367)

3300 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Team Work makes the Dream Work...

Roy is a constant and offers reassurance when booking in your car to be serviced. The Team have gone out of their way to help and support - first class.

28 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Julie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Customer service

I came in for mot they were brilliant I wasn’t able to gt taxi back an come back so I waited an they made sure my car was done in just over hour as I said I dnt mind waiting an they managed to squeeze me in early so I didn’t have to wait for a long time

29 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Lynsey, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Price was fair

Price was fair, excellent service in replacing the part, very welcoming staff and whilst the site is away from home the service levels made up for this

27 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Andrew, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Great service and great communication

27 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Justin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Great Service

From the very first call I made about booking my car in, it was very professional through out. Zoe the advisor who dealt with my issue was great and kept me updated. Very happy about my experience.

27 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Annsum, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Friendly & efficient service

Vehicle was pre booked in prior to visit . Quickly dealt with . Offered a seat and hot drink Friendly staff . Service done very quickly,

26 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Chris, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 4 stelle su 5

Claire had that personal touch and made…

Claire had that personal touch and made you feel like she’d known you for years. Any questions and she was there.

27 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Debbie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Great service from experienced and knowledgeable staff

The sales team made us feel at ease from the start, and took time to explain all steps in a frank, friendly, honest and professional manner.

27 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Graham, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

I was made welcome

I was made welcome, I was told what the service will cover full one I waited while the service was done .i was offered tea or coffee, over all very pleased

21 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi George, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Excellent experience from start to…

Excellent experience from start to finish. Despite being busy and short staffed on our first visit, we were promptly seen and within half an hour had arranged a test drive/pick up for a used car for the following week.

Handover service was faultless, no-fuss test drive, easy payment and excellent warranty and aftercare provided.

Can’t fault our experience with this dealer.

21 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Adam, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service from Brayley cars . Everyone I spoke to was really helpful and the mechanic did a great job. I would highly recommend them and I will use them again for my car service next year.

5 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Jan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Friendly staff

Friendly staff. Car sorted same day

5 agosto 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Lynne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Stephen Harris was very helpful and…

Stephen Harris was very helpful and informative he reassured me if I needed any more information that I could just pop in to dealership, he kept me informed from ordering car to collection was really impressed with the service he has provided

30 luglio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Christine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 4 stelle su 5

Staff were very helpful and went…

Staff were very helpful and went through all the paperwork.
Only downside this time, as I have had my car serviced there since 2017 is no health check video and my car was not cleaned.
Also noticed other people getting car air fresheners and I didn’t get one, even tho I go every year to get service there.

23 luglio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valutata 5 stelle su 5

New car

From start to finish no pressure selling peter wanted me to have exactly what I wanted everything was explained in detail and I am over the moon with my purchase

22 luglio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Steve, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Communication before the service and…

Communication before the service and MOT was excellent. Very friendly and polite gentleman came to pick up my car and also delivered it back with all the necessary paperwork. Very good service by all concerned.

17 luglio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Sue, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

I did find getting through to the right…

I did find getting through to the right department very hard but once through on the phone they were very helpful and courteous. Once there for them to complete the work Zoe looked after me and she was so lovely and explained things very well.

15 luglio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Pamela, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

What can I say

What can I say , excellent service,very knowledgeable and very friendly. I am speaking from experience. I went to inquire about a Nissan x trail, I was very express by how quick the car came and been shown and talked through about the car considering I have never driven automatic. Once again thank you for everything

14 luglio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Debbie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Brayley's Nissan... You can't get a better experience.

Brayley's Nissan were very professional in the way they conduct themselves. I had the pleasure of meeting Gavin Hyde who became my agent in the finding the right vehicle for my needs. No amount of questions I asked him was any trouble. He was jovial, and very polite and respectful. I could not have asked for a better experience and I'm sorry I cannot remember the manager's name, but even he came out to greet me and to see if I needed anything. An absolutely fantastic experience to have met these people.

28 giugno 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi David, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più