Brayley Nissan were very helpful and professional when we purchased a new car recently. This is our 3rd purchase and they always go above and beyond to sort out the car we want and explain all our fin... Leggi di più
L'azienda ha risposto
Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Brayley Nissan were very helpful and professional when we purchased a new car recently. This is our 3rd purchase and they always go above and beyond to sort out the car we want and explain all our fin... Leggi di più
L'azienda ha risposto
Brayleys/Nissan have always been professional and courteous. They carry out work in a timely manner and let you know what is happening. My car is done through Motability so it's essential that it work... Leggi di più
L'azienda ha risposto
Recall on my Nissan qashqai Arrived a little early on the day, " not a problem they said, take a seat and help yourself to coffee and we'll sort this out. Excellent friendly customer service at a... Leggi di più
L'azienda ha risposto
The service was carried out satisfactory But when I was about to pay the MOT was not on service When I ordered the service in July and spoke to a girl and she made all the booking and sent me a em... Leggi di più
L'azienda ha risposto
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 29% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Roy is a constant and offers reassurance when booking in your car to be serviced. The Team have gone out of their way to help and support - first class.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
I came in for mot they were brilliant I wasn’t able to gt taxi back an come back so I waited an they made sure my car was done in just over hour as I said I dnt mind waiting an they managed to squeeze me in early so I didn’t have to wait for a long time

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Price was fair, excellent service in replacing the part, very welcoming staff and whilst the site is away from home the service levels made up for this

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham
From the very first call I made about booking my car in, it was very professional through out. Zoe the advisor who dealt with my issue was great and kept me updated. Very happy about my experience.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Vehicle was pre booked in prior to visit . Quickly dealt with . Offered a seat and hot drink Friendly staff . Service done very quickly,

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Claire had that personal touch and made you feel like she’d known you for years. Any questions and she was there.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
The sales team made us feel at ease from the start, and took time to explain all steps in a frank, friendly, honest and professional manner.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
I was made welcome, I was told what the service will cover full one I waited while the service was done .i was offered tea or coffee, over all very pleased

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Excellent experience from start to finish. Despite being busy and short staffed on our first visit, we were promptly seen and within half an hour had arranged a test drive/pick up for a used car for the following week.
Handover service was faultless, no-fuss test drive, easy payment and excellent warranty and aftercare provided.
Can’t fault our experience with this dealer.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
The Staff are nice. But on moter side they did not cure my motor problem, but just gave excuses.
Excellent customer service from Brayley cars . Everyone I spoke to was really helpful and the mechanic did a great job. I would highly recommend them and I will use them again for my car service next year.

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Stephen Harris was very helpful and informative he reassured me if I needed any more information that I could just pop in to dealership, he kept me informed from ordering car to collection was really impressed with the service he has provided

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Staff were very helpful and went through all the paperwork.
Only downside this time, as I have had my car serviced there since 2017 is no health check video and my car was not cleaned.
Also noticed other people getting car air fresheners and I didn’t get one, even tho I go every year to get service there.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
From start to finish no pressure selling peter wanted me to have exactly what I wanted everything was explained in detail and I am over the moon with my purchase

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Communication before the service and MOT was excellent. Very friendly and polite gentleman came to pick up my car and also delivered it back with all the necessary paperwork. Very good service by all concerned.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
I did find getting through to the right department very hard but once through on the phone they were very helpful and courteous. Once there for them to complete the work Zoe looked after me and she was so lovely and explained things very well.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
What can I say , excellent service,very knowledgeable and very friendly. I am speaking from experience. I went to inquire about a Nissan x trail, I was very express by how quick the car came and been shown and talked through about the car considering I have never driven automatic. Once again thank you for everything

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Brayley's Nissan were very professional in the way they conduct themselves. I had the pleasure of meeting Gavin Hyde who became my agent in the finding the right vehicle for my needs. No amount of questions I asked him was any trouble. He was jovial, and very polite and respectful. I could not have asked for a better experience and I'm sorry I cannot remember the manager's name, but even he came out to greet me and to see if I needed anything. An absolutely fantastic experience to have met these people.

Risposta di Brayleys Cars - Brayley Nissan Birmingham
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.