Brayleys Cars - Brayley Nissan Birmingham Recensioni 

349
TrustScore 4.5 su 5

4,6

Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB


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Valutata 5 stelle su 5

Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, wai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent cust... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment walked in I was welcomed at the service desk and was explained exactly what would be done and they sorted my courtesy car. When I picked up my car Zoe who was so helpful and explained... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Paid for a major service which was quite expensive. However, wheel balancing was not done. Neither did the garage contact me before collecting about finding a perished drive belt that I would happily... Leggi di più


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Regno Unito

4,6

Eccellente

TrustScore 4.5 su 5

349 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 32% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,6

Tutte le recensioni

(349)

2933 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Completely happy

Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent customer services very knowledgeable

15 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Lotus, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Excellent service

Excellent service
Listened carefully to wants and matched a car to them
Thank you, James

20 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Alison, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by James. We look forward to continuing to welcome you into the dealership for many more years.

Valutata 5 stelle su 5

Truly excellent service

Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, waited 10 days. When I took my car in, they also performed a full health check on my vehicle as well. All free of charge, I was very impressed with the service overall - quick, efficient, polite and they care about their customers. A+

17 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi James, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Nissan Qashqai service

Very good service throughout.

16 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Rubina, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

They did my sevice in 2 hours.

They did my sevice in 2 hours.
At the service desk Nicky was brilliant .she knew exactly what was needed.

13 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Sheila, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Quick and excellent service

Quick and excellent service! Waited only 2 hours for car service, staff pleasant and helpful and a very welcome complementary coffee machine!

10 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Rebecca, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Brayleys service department

From the moment walked in I was welcomed at the service desk and was explained exactly what would be done and they sorted my courtesy car. When I picked up my car Zoe who was so helpful and explained what was done and what had been fixed and I found Zoe very professional she was great really pleased.

11 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Adam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Always a pleasure taking car brayleys…

Always a pleasure taking car brayleys top class service and trustworthy nothing too much for the staff excellent service all round...

7 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Lance, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Kevin was so nice so helpful we had a…

Kevin was so nice so helpful we had a good experience with

5 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Naida, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 3 stelle su 5

Nissan Juke radio software update.

I was given a free software update as my radio system was not working and was told it was a problem with the Nissan Juke. After the update my radio system was working so when I got home
I tried to connect my device to Bluetooth and was unable to complete the process.
The following day the radio was again dead. So the issue is not resolved.

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Yet another great experience at…

Yet another great experience at Brayleys Nissan Birmingham! Harry was friendly and very professional making the purchase of my car a fully informed seamless experience. This is my 5th car from Brayleys for this reason and am planning on going back in the future. Many thanks

4 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Clair was brilliant made it so easy…

Clair was brilliant made it so easy will come to Brayleys in the future thank you again x

1 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Lee, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

The staff are very friendly

The staff are very friendly, welcoming and professional. Especially the front of house staff Nicky.

28 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Mr & Mrs Moore, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Great service by gavin in sales made…

Great service by gavin in sales made buying process easy explained vehicle specifications great work

28 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Kully, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Recently purchased a used car from…

Recently purchased a used car from Brayleys. Service from sales person, Harry, was very good. Nothing was too much trouble. Also gave a very fair trade in value for our current car

22 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Doug, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Fantastic

Fantastic! Oliver went above and beyond trying to sort out dates and courtesy car so I didn’t have come back to get things sorted again.
Wonderful manners and great smile which makes it easy for someone that hates going to the garage!
Happy customer 😊

22 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Nuria, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Smooth

Kevyn was great. Knowledgable and efficient and great communication.

22 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Rachel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Great experience

My experience at Brayley's Nissan was good. The person I met at the desk was helpful and polite. My MOT and service was done well and in a timely manner. My only point of feedback would be that I've been bringing my car to this garage from when it was Westway Nissan and every year they make sure to valet my car as part of the service. This was the only time when it was not done and so it would be a much appreciated additional thing if it would have been done.

17 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Mohamed, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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