Brayleys Cars - Brayley Nissan Birmingham Recensioni 

359
TrustScore 4.5 su 5

4,7

Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB


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Valutata 5 stelle su 5

Brayleys/Nissan have always been professional and courteous. They carry out work in a timely manner and let you know what is happening. My car is done through Motability so it's essential that it work... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Recall on my Nissan qashqai Arrived a little early on the day, " not a problem they said, take a seat and help yourself to coffee and we'll sort this out. Excellent friendly customer service at a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The service was carried out satisfactory But when I was about to pay the MOT was not on service When I ordered the service in July and spoke to a girl and she made all the booking and sent me a em... Leggi di più

Valutata 5 stelle su 5

I would like to say a big thank you to Brayley Nissan. The customer service is top notch. All the employees were professional, courteous and polite. My car was fixed promptly and without fuss. I hi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

359 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,7

Tutte le recensioni

(359)

3133 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always a pleasure taking car brayleys…

Always a pleasure taking car brayleys top class service and trustworthy nothing too much for the staff excellent service all round...

7 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Lance, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Kevin was so nice so helpful we had a…

Kevin was so nice so helpful we had a good experience with

5 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Naida, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 3 stelle su 5

Nissan Juke radio software update.

I was given a free software update as my radio system was not working and was told it was a problem with the Nissan Juke. After the update my radio system was working so when I got home
I tried to connect my device to Bluetooth and was unable to complete the process.
The following day the radio was again dead. So the issue is not resolved.

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Yet another great experience at…

Yet another great experience at Brayleys Nissan Birmingham! Harry was friendly and very professional making the purchase of my car a fully informed seamless experience. This is my 5th car from Brayleys for this reason and am planning on going back in the future. Many thanks

4 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Clair was brilliant made it so easy…

Clair was brilliant made it so easy will come to Brayleys in the future thank you again x

1 agosto 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Lee, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

The staff are very friendly

The staff are very friendly, welcoming and professional. Especially the front of house staff Nicky.

28 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Mr & Mrs Moore, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Great service by gavin in sales made…

Great service by gavin in sales made buying process easy explained vehicle specifications great work

28 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Kully, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Recently purchased a used car from…

Recently purchased a used car from Brayleys. Service from sales person, Harry, was very good. Nothing was too much trouble. Also gave a very fair trade in value for our current car

22 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Doug, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Fantastic

Fantastic! Oliver went above and beyond trying to sort out dates and courtesy car so I didn’t have come back to get things sorted again.
Wonderful manners and great smile which makes it easy for someone that hates going to the garage!
Happy customer 😊

22 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Nuria, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Smooth

Kevyn was great. Knowledgable and efficient and great communication.

22 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Rachel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Great experience

My experience at Brayley's Nissan was good. The person I met at the desk was helpful and polite. My MOT and service was done well and in a timely manner. My only point of feedback would be that I've been bringing my car to this garage from when it was Westway Nissan and every year they make sure to valet my car as part of the service. This was the only time when it was not done and so it would be a much appreciated additional thing if it would have been done.

17 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Mohamed, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Easy to book my service everything…

Easy to book my service everything fully explained what was complteted before payment was taken

17 luglio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Terry, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

This showroom and garage is a cut above…

This showroom and garage is a cut above all the others- knowledgeable, professional, warm and friendly- couldn't ask for any more- what a great team.

17 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Joan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Very professional and quick

My car had to go into Brayleys of Birmingham for a call back, while the car was there they did a safety check on the tyres and brakes.
The whole experience was very professional and quick it only took about 30-40 minutes from booking in to getting the keys back to us.
Every member of staff were very polite and helpful.

16 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Jen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Excellent staff

Excellent staff , kept updated on every stage of our service

15 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Denis, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 3 stelle su 5

Paid for a major service which was…

Paid for a major service which was quite expensive. However, wheel balancing was not done. Neither did the garage contact me before collecting about finding a perished drive belt that I would happily have had replaced while the car was with them. Other than that, the staff were extremely helpful and courteous, something that is so rare these days.

14 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service from the team and…

Exceptional service from the team and was impressed by them

15 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Excellent service it was done will I…

Excellent service it was done will I wanted .

6 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

Excellent service

Excellent service

14 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Jesse, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 5 stelle su 5

When I came into my appointment for my…

When I came into my appointment for my car service I was welcomed and taken care of straight away great service. The staff are environment friendly they explained the process and got the job done quicker than time given was happy with the overall service looking forward for future service cheers boys.

13 luglio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Nissan Birmingham

Risposta di Brayleys Cars - Brayley Nissan Birmingham

Hi Hamas, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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