Brayleys Cars - Brayley KIA Dunstable Recensioni 

I recently had an outstanding experience at Brayley Kia Dunstable, particularly thanks to Mr. Herman D’Souza. From the moment I walked in, I was greeted with a warm welcome that set the tone for the rest of my visit.

Mr. D’Souza demonstrated exceptional professionalism and knowledge about the vehicles. He took the time to understand my needs and preferences, guiding me through the available options without any pressure. His communication was clear and concise, making the entire process smooth and enjoyable.

What impressed me most was his willingness to answer all my questions, no matter how small, and his prompt follow-up after my visit. It’s rare to find someone who genuinely cares about ensuring the customer is satisfied.

Overall, I highly recommend Brayley Kia Dunstable and commend Mr. Herman D’Souza for his excellent service. I left feeling valued as a customer and confident in my decision. Thank you for a fantastic experience!

Gabriel Fernandes

Very helpful in getting vehicle booked in for the date I was looking for and provided advice on reducing the cost

Customer service was excellent. Service department also excellent. I could not fault the dealership. Staff very pleasant and helpful.

Efficient, friendly.

Use Brayleys every year for my service and MOT. Love the service they offer. Prices are very competitive and never feel as though I have been ripped off.

I've been using this KIA dealership since circa 2011.
I have never been disappointed or let down by the staff.
Excellent service in both sales & service.

It was easy to book my car in for a service at a convenient time. I was kept informed through the day and given all the information that I needed to make decisions on further work.
Collection of my car was simple and also I was pleased that the car had been washed.
Although I had a checklist with the invoice, it would have been useful for someone to go through it with me as there are some bits that I didnt understand.

Having had a number of dealings with local Kia garages, Brayley have been, by far, the best to deal with.
Resent experiences with some other garages has been poor, however from the moment we started using Brayley in Dunstable service department, they have been supportive, responsive and flexible.
Great customer service and the best experience in this area.

I had an excellent experience buying my car from the first test drive to picking up the new vehicle and that was all down to Peter Deans.
Thank you Peter for a smooth transition.

Excellent service friendly staff. Very easy proccess

Excellent service and communication

Great customer service (Jordan) but as always the guys in the workshop don’t care about the customers and are masking their laziness and incompetence behind “ we can’t fault it”. This will be my last Kia. Sick and tired to be taken for a mug on my dime.

Brilliant as usual, first class

Bought a new Stonic via Oliver in sales , helped me from start to finish the whole process was brilliant and would highly recommend to friends and family

Service is good but reception area could be visitor friendly i.e. people travelling long distances could work there for few hours. Staff is supper friendly

Excellent customer services. Very great communication and very happy with everything they have done

Excellent attention from the enquiry to the purchase our sales guy Pete Deans helped on the selection and looked after us fantastically.

Herman kept me up to date with everything during the process and was very thorough

First year's service, very pleased with reminder e-mails and messages in advance of making an appointment. Staff always friendly and welcoming, facilities in waiting areas comfortable. Had to wait for 'signing out' completion documents a bit longer than expected, but could see they were having a very busy day on the service desk, so did not mind too much.