This is the 4th car we have bought from Brayleys St Albans. Mark Gilham has sold us the last 3 and he has been excellent at all times. Providing help not just during the purchase process but wit... Leggi di più
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Started by booking for service via call centre. Took far longer than when phoning the show room in the past. Took car in at 8.00am as requested but did not really feel welcome as in the past. I have... Leggi di più
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I ended up at Brayleys for servicing after my previous Honda dealer disappeared overnight. St Mary Cray is not close to home but never regretted it. So when my Honda was written off in an accident, it... Leggi di più
Second new car purchase from this local Honda supplier. A return to find out more about the new models available and advice from their sales executives . Mark Dealt with my enquiries professionally a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informazioni di contatto
Lyon Way, AL4 0LQ, St Albans, England, Regno Unito
- 01727 722000
4,7
Eccellente
604 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service from Perry
Excellent service from Perry. Nothing was to much trouble. Explained everything more than once when I wasn't getting it!
17 ottobre 2025
Non scritta su invito
Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Debbie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everything from booking service ttrough…
Everything from booking service ttrough collection and return was excellent. Well advised on what was required and staff very good.
15 ottobre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Barry, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
As usual the staff were most helpful…
As usual the staff were most helpful and the service and MOT were carried out with efficiency and promptness . Excellent service
16 ottobre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Ralph, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent as always
14 ottobre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Marcus, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Efficient customer service as always.
Efficient customer service as always.
Staff are courteous and helpful.
Everything was carried out on time.
Thank you.
6 ottobre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Jo, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Helpful and efficient
3 ottobre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Gareth, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Friendly and knowledgeable staff
Friendly and knowledgeable staff
Manoj knows his stuff polite friendly and efficient
2 ottobre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Dave, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great service kept us updated on…
Great service kept us updated on everything that was being done
30 settembre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great 'while you wait' service visit
Great 'while you wait' service visit & MOT. Car returned clean and on time.
30 settembre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Good.....but!All very good except almost impossible…
All very good except almost impossible to deposit car for service and MOT due to excessive parking on site.
24 settembre 2025
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This is the first time I have used…
This is the first time I have used Brayleys Honda St Albans, as I bought my car from your Orpingdon Branch.
I was completely satisfied with the service Mani gave me. Very thorough professional and extremely good knowledge of the brand
25 settembre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Sian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good service and delivered pretty…
Good service and delivered pretty quickly.
But the problem of too many cars meant it was difficult to extract mine. Had to manoever three times in three different spaces. I understand Hyundai (?) are there as well, so spaces need to be sorted out.
17 settembre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Mr Lee, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Trustworthy and friendly place
They proved themselves to be a trustworthy garage, quickly finding and repairing any problem. Their helpful and friendly service makes them a great choice, as they go above and beyond their duty. I can recommend them without reservations.
16 settembre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent dealership.
Having been a loyal customer for many years I always feel welcome when I go to the dealership. Excellent service is always received. Everyone from management to the mechanics say hello.
The service reception staff always give excellent advice and help.
10 settembre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Pat, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The best way to purchase a car by far.
The purchase was an outstanding experience from beginning to end. The staff are extremely knowledgeable, professional and friendly, the whole atmosphere like being part of the Honda family.
8 settembre 2025
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Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Debra, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Friendly staff
Friendly staff, clear updates on service and price. Pleasant surroundings whilst waiting for car
2 settembre 2025
Non scritta su invito
Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Jeffrey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Had my car serviced on September 1st…
Had my car serviced on September 1st everything was Completed on time as usual. I was very happy with the service I received
1 settembre 2025
Non scritta su invito
Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Frank, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Mr Wolfson, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Friendly and helpful service.
26 agosto 2025
Non scritta su invito
Risposta di Brayleys Cars - Brayley Honda St Albans
Hi Martin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
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