BP Recensioni 670

One of the worst customer service experiences I’ve ever had the misfortune to deal with. Less than one star is deserved but I don’t want to be a complete complainer so one star from me.

Useless, despite having paypoint Aimee the cashier had no clue how to use it and offered no solution, couldn't get gas or electric and had to drive elsewhere. No training OR f***s given. Terrible service at BP Kilmarnock low glencairn street

Their petrol station retail shops are overpriced. Had to pay £27.99 for 1L of oil during an emergency stop. Way more than double normal prices. They're exploiting customers who have no other options.

Ridiculously expensive butane gas 40% more expensive careline@bp asked for info 6 weeks later jack s from them
Just a thieving company with no respect now 8 weeks on and still nothing from these liars even when I replied to a request for more information

Called at BP Beckington on 3.1.26 and met with a pleasant , helpful lady on the checkout. She could not have been more helpful. What a change from the response I received from a gent at BP Sherbourne.

Called up to ask if the car wash was working spoke with a gentleman called Dan he then lectured me that no car washes will be working in these temperatures! a simple no would have been great 👍. I tried to say that it would be helpful if they did because at this time of year no one wants to wash the car and the roads are messy. He then went further to explain that this was impossible. I laughed and put the phone down good luck to you, Dan. 😂

El servicio más que pésimo el año pasado 2024 me quedé sin nada en Castellón avenida del monopol todo Benicasim etcétera no tenían material no lo podías pedir online ofrece productos de lo que nos dan servicio mientras te van enganchando hasta el día que decides o ven que vas a canjear los productos mientras has picado. A fecha de hoy 26 de diciembre dos mil veinticinco he llamado servicio al cliente me han dicho que en las condiciones pone hasta fin de stock stock no hay en Benicassim me han dicho que se pide todo online y online no te dan velocidad a pedir por lo que sigue siendo una tomadura y un fraude al cliente. Es un marketing puro y duro. Puedes hacer tus reclamaciones pero caen en saco roto y al final no lleva ningún lado ni la OCU etcétera, a no ser que se cree una plataforma. Hoy he querido canjear los puntos por la baliza o urgencia y me han dicho que me acerque a la BP de mi pueblo Benicasim Castellón y de ahí los mismos empleados o no tenía formación o sencillamente,ven que es un desastre, el que ha cogido la franquicia,distribuidor sucursal o como se denomine.

Stopped at BP petrol station, Finland, Coventry.
Shop is well stocked with most things, flowers food etc.
Very busy.
Staff friendly enough.
Petrol prices reasonable
Bought an 8 quid.car wash ,,,not impressed, failed to clean just pass.front wheel arch and above rear window , but I was desperate for cleaner car. Usually do it myself , dont recommend this machine.car wash

Nie polecam ponieważ stacja BP ogłasza promocje na paliwo a gdy przy kasie chcesz ją otrzymać to nie działa

I could rate a zero if I could. Came here, the floor was soaking wet in the toilets and had no toilet roll. FIX YOUR FACILITIES!!!
Stansted Airport BP

The net Zero dream has proven wrong for them.
Shareholders have woken up and BP is again back on a sensible route.
Solar power doesn't fit everyone.

BP portslade unfortunately the worst station ever do you believe now if you do check online is said it’s open but no they are closed and shut the door why short of staff omg we are almost in 2026 really joke

Always use my local BP station in Coseley Bilston in the West Midlands, and I must say I always have a warm welcome from Shaq the cashier there, he's always helpful and pleasant to assist when I visit. Thank you Shaq and see you soon. Merry Christmas. Russ. 🎅

As a disabled driver i would love to use this app....most of the time it works...frustrating when it doesn't.....but worst experience today when I got letter in from solicitors saying I hadn't paid for fuel....panicking I called them immediately and paid full plus 50 quid admin......after complaining to bp they said couldn't help..should have called them first blah blah blah

I go to the bp almost everyday due to the fact it’s close to home and there is a this one white women who wears glasses and is chubby her name is vic or vicky something of that nature she has always been rude,constantly giving me eyes and seems to have personality vendetta against me because I’m a person of colour . I am not the only one who has fallen victim to her behaviour a family member who visited me received the same treatment from the women without any previous encounters.

Over the past week I’ve visited BP Kettering West (SF Connect, Site ID 11800462) three times around 21:30, and each time the behaviour of the two staff members on shift has been consistently rude, patronising and completely unprofessional towards lorry drivers.

The member of staff with the nose ring has a clear attitude problem. Whenever you ask for something as simple as a coffee, he huffs, puffs, rolls his eyes and speaks to people in a dismissive, irritated manner. His tone is patronising and abrupt, and it’s the same every time I’ve been in there this week.

The other staff member is no better — he talks down to lorry drivers like we’re five years old, as if he’s somehow above us. The way he addresses drivers makes you feel like you’re dirt under his shoe. There’s no respect, no professionalism and no basic courtesy from either of them.

If management checks the CCTV, the behaviour will speak for itself. Even without audio, you can tell from their facial expressions, body language and mannerisms exactly how they’re treating customers. They clearly don’t like being there and it shows in how they speak to people who are just trying to do their job on long shifts.

For a site that relies heavily on HGV traffic, this level of attitude towards drivers is completely unacceptable.

BP Sutton Court is running a scam with the parking. Utter scam. Am also aware of numerous friends who have had their cards cloned and been defrauded. Avoid like the plague.

¡Hola! buen día
Ya veo que no he sido yo solo, sino muchos más, lo cual demuestra que fué premeditado
Llevaba unos pocos años sumando puntos para adquirir algo bueno
Sorpresa, cuando intento utilizarlos no encuentro ninguno, reclamo y bla bla bla, pero me quedé sin ellos.

Bp north lakes terrible coffee, couldn’t drink it

Filled up at BP services Jn8 M5. Fuel was well over £2 per litre, shop eas scruffy, no toilet. Really embarrassing. British Petroleum. Shame on you.