As an ex-employee i found when the company was bough out by Message direct, the ethos was lost and the clients were given bad customer service , the existing employees were not listened to when change... Leggi di più
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After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer... Leggi di più
L'azienda ha risposto
Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been e... Leggi di più
L'azienda ha risposto
Excellent service. They brought me onboard after the 2nd Covid-19 lock down with an introductory offer. I was getting busier in clinic & I was missing calls from new patients. Since then I haven't mi... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Our friendly Best Receptionists have been expertly handling calls for our clients since 2006. Providing the very best telephone answering service for you and your callers. Our call answering team have a proven track record of fantastic customer service. We are extremely proud of our excellent client retention which demonstrates just how well our remote phone answering service works. Our friendly team are all UK based at our offices, in Ware, Hertfordshire. This enables our management team to ensure that everyone is up to date, following protocols and are providing your callers with the professional telephone answering service that our customers expect.
Informazioni di contatto
82A High St, SG12 9AT, Ware, Regno Unito
- 0800 0430084
- reception@bestreception.co.uk
- www.bestreception.co.uk
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Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Really impressed with the service so far!
Really impressed with the service we've been offered. The setup process was easy and simple. Best Reception took the time to learn about our business (key people and services offered). Feedback from calls we receive is always clear and concise. It's been a real help to have the service!

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Been impressed
Been impressed, there are a lot of bad services and crooks when it comes to this space, I actually found this company via TrustPilot and have been with them not very long but so far so good, nothing underhand.

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Great customer service
Great customer service, a pleasure to work with! =)

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Best Reception take away all the stress…
Best Reception take away all the stress of trying to answer calls while treating a patient. I wish I had moved to them year ago. Great service and great value well done.

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I cannot recommend Best Reception…
I cannot recommend Best Reception enough, I am a Foot Health Practitioner running a very busy clinic by myself, after looking and pondering an in house receptionist for some time, as my work load was becoming unmanageable, I discovered this company Best Reception through Trust Pilot, it has changed my Life & My business sales have increased. They have learnt my treatments, my appointment system, My mobile is on divert most of the time, I can now do the job I am meant to be doing and concentrating on my patients. This has been the best solution to my business going forward. Thank you Best Reception you are an amazing team.

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Don't hesitate to try this - will lift a huge weight from your shoulders!
After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer for us!
They handle all calls efficiently, communicate back to us immediately and it has lifted a great weight. They are always happy to take on board any feedback/tweaks as and when things arise so we are now building ongoing teamwork between us.
Really great service, thank you so much!

Risposta di Best Reception
New Audiology Business
Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been excellent so far. Great communication with myself to ensure the calls are managed with my needs in mind. Good job guys keep up the good work. Jon :)

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Easy to set up with clear instructions
Easy to set up with clear instructions. Everyone was kind and helpful. They are very experienced with a variety of clinical software packages. Very professional when answering the phone and passing on messages.

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10 years with Best Reception - highly recommend using them
I have been using Best Reception to manage my diary and bookings for the last 10years. They have been reliable and an asset to my business. By using Best Reception to answer my phone calls and book my patients into my diary it allows me more time to treat my patients and run my busy clinic.

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Highly Recommended!
Our Podiatry Clinic in Warrington have been with Best Reception for over a month now. We dropped them straight in the deep end by going on holiday a few days after joining them. Everything was handled professionally and correctly and we received an email after every call explaining outcomes which enabled me to switch off for once on holiday which was perfect! I have patients coming into clinic asking where my new receptionist is and commenting how friendly they are. Highly recommend Best Reception. Thank You!

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We have been using Best Reception for a…
We have been using Best Reception for a few years now and have always been very impressed with the service they provide.
They are helpful and friendly to our patients who all seem happy with the call handling. Best Reception follows the script we have given them to say to patients very well and whenever there is a query they are quick to get back to us. They take feedback and amend accordingly. Overall we are very happy with the service and would recommend Best Reception to anyone.

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Very friendly and professional staff…
Very friendly and professional staff with excellent communication and reception support. Highly recommended.

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Seven Dials Osteopathy Clinic have used…
Seven Dials Osteopathy Clinic have used Best Reception for many years. They are not just a call answering service for us, they are our reception. All calls are routed to Best Reception and they can handle any type of call including bookings. They are professional and friendly, and we have only ever had positive feedback from our patients regarding their service.

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Thoroughly recommend Best Reception
Thoroughly recommend Best Reception. Lovely people to deal with and it's great having them as a back up to keep our business running smoothly.

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Very friendly team of receptionists
Very friendly team of receptionists. Very thorough and organised. Having dealt with everyone at best receptionist I highly recommend them. We currently use them for overflow on our calls and it works seamlessly! Our entire team is very happy with the service which is great.

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So pleased with the welcome that Best…
So pleased with the welcome that Best Reception offers to my patients and high level of service they offer to me. Nothing is too much bother and they tailor everything requested. I couldn’t operate without them

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Great intro to my company
I have used Best Reception for many years now and they have always done a great job and been a great intro to my company

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BRILLIANT COMPANY TO WORK WITH
I have worked with Best Reception for years now. I didn't know who they were when we started. But they have been superb. I think we may have worked together for around 15 years now and I genuinely cannot think of one issue, which sounds ridiculous. Every time I have caused an issue, they have come up with a resolution. I would recommend to anyone. Mat from WeeRide

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Best Reception
My business, Wrexham Osteopath has been using Best Reception for about 5 years now. They are fantastic. If you need someone to answer your phone, this is the company I recommend.
For every call they answer, I receive an email with the essential details. Best Reception keeps my business running. Thank you to all the Best Reception staff who work so hard.

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