AllDayPA Recensioni 406

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We have been using AllDayPa for well over 10 years now. Victoria and the team have always gone over and beyond in helping our business succeed. Very friendly, polite and professional call handlers rep... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been using AllDayPA for more than 3 years and have been very pleased with the service. It’s a simple and effective solution to call handling in a busy business and saves so much time having to t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

AllDayPA has been an important part of our business for more than 20 years. Being a sole trader it was just me running the business, so to have this service answering calls and dealing with my custome... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been using AllDayPA and the experience has been excellent. Setup was straightforward and completely hassle-free. Their team handles calls professionally and reliably, which means we never mi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Call Center
  2. Azienda di BPO (esternalizzazione processi aziendali)
  3. Servizio di amministrazione aziendale
  4. Servizi per le imprese
  5. Provider di servizi per le telecomunicazioni
  6. Servizio di segreteria telefonica

Informazioni su AllDayPA

Scritti dall'azienda

We provide highly trained UK telephone staff on a flexible basis 24/7/365. We are the only high quality UK based telephone answering service that answer calls 24 hours a day to passionate businesses within the UK who want to provide great customer service in an era when your business must always be available.

AllDayPA handles phone calls for businesses across the UK, ranging from small businesses to lawyers, accountants, professional services firms, doctors and a growing number of e-commerce companies.

We answer calls and emails 24/7 and offers a range of services including dedicated customer service lines, appointment booking, online order verification and diary management. It also provides bespoke solutions, such as emergency call-out lines.

Like many businesses across the country, AllDayPA has adapted to the changing needs of its clients, has expanded its customer service offering by introducing web chat, email and social media community management, as these social and online services supported by multiple SMEs and growing in popularity as the preferred method of contact.

If you are looking for the UK's best telephone call answering service to help support you and your team as you grow your business, please don’t hesitate to get in touch with us.

AllDayPA

Scritti dall'azienda

The UK's Most Trusted Telephone Answering Service
With over 20+ years experience in delivering excellent customer experience.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

406 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! Professional, approachable team- impeccable service from Victoria

14 aprile 2026
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Risposta di AllDayPA

Hi Kat,

Thank you for the fabulous feedback, especially regarding Victoria.

She'll be thrilled to know you're happy with how she's handled your account.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

We have been using AllDayPa for well…

We have been using AllDayPa for well over 10 years now. Victoria and the team have always gone over and beyond in helping our business succeed. Very friendly, polite and professional call handlers representing our brand. Thank you guys 🤩

14 aprile 2026
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Risposta di AllDayPA

Hi Luckjit,

Thank you for taking the time to leave such a fantastic review!

It's great to know that Victoria and the team have been able to support you so well, and we'll ensure this is passed on to them.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

Valued support for a small business

AllDayPA have supported our small business over many years ensuring that we never miss a call from our existing clients and also from potential new opportunities. The email notifications are immediate and contain all the information we need to respond to any enquiries. They have been a valuable extension to our team offering an excellent service.

7 aprile 2026
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Risposta di AllDayPA

Hi Lynne,

Thank you for the wonderful review.

We aim to be a seamless extension of our clients' businesses, so it's great to see that it has worked so well over the last 10 years.

Very best wishes,

AllDayPA.

Valutata 4 stelle su 5

Good service

Good service. Receptive team.

2 aprile 2026
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Risposta di AllDayPA

Hi Sudeep,

Many thanks for taking the time to leave a review.

It's great to see that you're happy with the service and the team.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

AllDayPA - a truly professional service

AllDayPA has been an important part of our business for more than 20 years. Being a sole trader it was just me running the business, so to have this service answering calls and dealing with my customers in such a professional way was a huge bonus. My clients thought I really had my own PA.

31 marzo 2026
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Risposta di AllDayPA

Hi Jodie,

Thank you so much for the amazing review!

It's been our pleasure to support you and the business for the last 20 years, and we wish you the very best for the next great adventure.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

Simple and Effective Solution

We’ve been using AllDayPA for more than 3 years and have been very pleased with the service. It’s a simple and effective solution to call handling in a busy business and saves so much time having to take phone calls. Big thank you to Vicky and the rest of the support team who have been very helpful with any assistance we’ve needed.

31 marzo 2026
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Risposta di AllDayPA

Thank you for the great review.

Our aim is to make our clients' lives easier, so it's wonderful to hear that we've saved you time.

Thank you too for the kind words about Vicky - she'll be delighted.

Very best wishes,

AllDayPA

Valutata 5 stelle su 5

A great company

A great company. Fludes Carpets have been using their answering services for many years. Their team ask the preprepared questions, are polite and professional. Would highly recommend them!

27 marzo 2026
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Risposta di AllDayPA

Hi Ydella,

Many thanks for taking the time to leave such a lovely review.

We'll ensure that your kind words are passed on to the Team taking your calls.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

Alldaypa has been great for us

Alldaypa has been great for our company. We switched from another provider due to general quality and price. Really happy on the move we made. Alldaypa gives us the feeling of a smaller team that looks after us and there customer care team is always there to help us if we need anything changing.

27 marzo 2026
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Risposta di AllDayPA

Hi Sarah,

Thank you for the great review.

We're delighted that the move has worked so well for you, and we look forward to a long and happy partnership.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

Great service from AllDayPA

Great service from AllDayPA. The team has been reliable, responsive, and easy to work with throughout. Communication was always smooth and they handled calls professionally. Would definitely recommend to other small businesses.

26 marzo 2026
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Risposta di AllDayPA

Hi Catherine,

Thank you so much for your kind words.

It's lovely to hear you've had such a positive experience with our team.

Very best wishes,

AllDayPA.

Valutata 1 stelle su 5

Unanswered calls

Went with them because I saw reviews but was extremely disappointed. Kept seeing missed calls on my number, or staff that could quite speak well or take messages and have transcripts automatically taken on my number.

After speaking to customer services I was told sometimes we can be busy so not able to take all calls...isn't that the reason I'm outsourcing it??? Use them stuff your own risk!

26 marzo 2026
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Risposta di AllDayPA

Hi Diana,

We are sorry to see your feedback.

We understand that you have a call scheduled with a member of the Senior Team, to discuss your concerns further.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

Very happy customer for 20 years. …

I have been a customer of AlldayPA for almost 20 years and I refer lots of my clients to use AlldayPA because it's a very cost effective service that gives a professional first impression to anyone calling. I particularly want to mention Sue Ratcliffe in customer service who's always very helpful. I highly recommend AllDayPA for all your call answering services.

23 marzo 2026
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Risposta di AllDayPA

Hi Simon,

Thank you for the fabulous review.

It's been amazing working with you for the last 20 years, and here's to the next 20!

We'll pass on your lovely feedback to Sue - she'll be delighted.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

Excellent service

Excellent service, prompt and detailed messages left.

6 marzo 2026
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Risposta di AllDayPA

Hi Cheryl,

Thank you for the lovely review.

It's great to know that the service is working so well for you.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

We’ve been using AllDayPA and the…

We’ve been using AllDayPA and the experience has been excellent. Setup was straightforward and completely hassle-free. Their team handles calls professionally and reliably, which means we never miss enquiries and don’t have to worry about the phone when we’re busy.

The service runs smoothly in the background and does exactly what it’s supposed to do. No drama, no chasing, just consistent support.

Highly recommended for any business that wants a dependable call handling service.

6 marzo 2026
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Risposta di AllDayPA

Hi Mike,

Thank you for taking the time to leave such an amazing review.

It's fantastic that you've found the service so seamless - that's certainly what we strive for.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

AllDayPA Enables 24 Hour Customer Satisfaction

AllDayPA have provided a first rate service over many years for our company. Although we provide technical services, they were soon able to understand both the complexities of our products and the need to ensure any calls they received were dealt with in a speedy and professional manner. Inevitably over a long period of time over many years for which they handled our out of hours support calls, there were occasional minor hiccups with any new staff However, these were efficiently dealt with by providing in depth additional training and didn't impact on the service our customers received. There service was flexible enough so we were able to transfer any office hours calls to them during our own staff training periods. This provided our customers with a transparent service giving us benefits over our competitors. I would certainly recommend their services to any business seeking similar support without impacting negatively on high customer satisfaction levels.

3 marzo 2026
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Risposta di AllDayPA

Hi Stewart,

Thank you so much for the fantastic review!

It's been our pleasure to support you and the business over the years, and we wish you all the best for the next chapter.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

my customers have never had an issue calling me.

I have been with AllDayPA for one year and I have had good service throughout. At no point did any of my customers report any issues to me about the telephone answering service. I wouldn't hesitate to recommend AllDayPA. Vicky Kinnear, Senior Customer Service Account Manager Executive, has also been a wonderful point of contact.

25 febbraio 2026
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Risposta di AllDayPA

Hi Sam..

Thank you so much for the wonderful review and the lovely feedback for Victoria.

We'll ensure your kind words are passed on to her.

Very best wishes,

AllDayPA.

Valutata 4 stelle su 5

Invaluable support for my Company

AllDayPA supported my business from the start. It was invaluable having a professional call handling service for calls coming into the company.

27 gennaio 2026
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Risposta di AllDayPA

Hi Ibi,

Many thanks for the lovely review.

It's been our pleasure to support you, and we wish you and the business the very best for the next chapter.

Very best wishes,

AllDayPA

Valutata 5 stelle su 5

Since the beginning of our business…

Since the beginning of our business journey in 2017/18, we've partnered with AllDayPA for our secretarial needs. Instead of having an in-house secretary, we've always relied on their outsourced services. Their support has been outstanding and reliable throughout our collaboration. Using their portal, we could easily adjust our availability and messages when needed. We wholeheartedly recommend their service.

23 gennaio 2026
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Risposta di AllDayPA

Hi Christina,

Thank you for the fantastic review.

It's been our pleasure to support you and the business for the last 8 years and we look forward to the next 8!

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

Victoria Kin - Fantastic Service

Victoria Kin - Senior Customer Service Account Manager - Provided a amazing service highly recommend her as a account manager she is a asset to the company.

22 gennaio 2026
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Risposta di AllDayPA

Thank you for your lovely review.

It's wonderful to hear about your positive experience with Victoria.

We’re proud to have her as a valued member of our team and will ensure your kind words are passed on to her.

Very best wishes,

AllDayPA.

Valutata 5 stelle su 5

AllDay PA were essential to our business

We were with AllDayPA for many years until our merger . The service was essential for us and I can highly recommend them.

13 gennaio 2026
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Risposta di AllDayPA

Hi David,

Many thanks for taking the time to leave a review.

It's great to know that the service worked well for you during your time with us.

We wish you all the best with the new direction the company has taken, and we'd be delighted to support you again if needed.

Very best wishes,

AllDayPA

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