What I like is the welcoming aspect of the staff that attended to me, good and polite manner of approach. She makes sure I choose what I like, not tired or feel uncomfortable with my request . What I... Leggi di più
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A great experience in store (Kirkcaldy) with Gabriel. He was very helpful and professional and gave us the space to make our own choices without any pressure at all. The delivery team on the day was s... Leggi di più
L'azienda ha risposto
Staff were amazing. Sonia was very friendly, knowledgeable and helpful. The manager was also very helpful and did a great job keeping our children entertained so we could shop with ease. Would definit... Leggi di più
L'azienda ha risposto
We have recently moved home and were long overdue a new bed frame and mattress, but had no idea where to start or what we were looking for. Sonia at the Kirkcaldy Retail Park store was absolutely br... Leggi di più
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Informazioni su Bensons For Beds - Kirkcaldy754
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
1a Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife, Regno Unito
- 1592205360
4,9
Eccellente
626 recensioni
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Le persone hanno visualizzato anche
Excellent service…
Excellent and attentive service from Gabriel who dealt with us throughout.
30 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're happy to hear that you received excellent and attentive service. Thank you for sharing your positive experience with us,
Megan at Customer Care!
Cosy beds.
The shop we visited had a great selection of beds, Caroline the sales lady who helped us was very knowledgeable and polite she answered all our questions. After looking around we were able to go away and think things over with no pressure to purchase.
27 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're glad you enjoyed your experience and found our selection great. We appreciate your kind words regarding our team member's knowledge and politeness. Thank you for taking the time to share your feedback,
Megan
Customer Care Team
New Beds
Very helpful staff who explained all I needed to know about the products I was looking to purchase.
29 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We appreciate you sharing your positive experience! We're so glad to hear that our helpful staff explained everything you needed to know about the products.
It’s a pleasure to serve you — thanks so much
Megan
Customer Care Team
great bed delivered by two cheerful…
great bed delivered by two cheerful efficient guys
27 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're happy to hear that you received a great bed delivered by a cheerful and efficient delivery team. Thank you for your positive feedback,
Megan at Customer Care
Everything was mostly great.
Everything was great.
Except the sales lady recommended I assembly the bed myself, to save a few pounds.
I spent over £3500 just to save a few pound to assemble the bed myself.
It wasn't as easy as the sales lady made it sound. The bed is heavy.
23 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're glad everything else was great. We regret the assembly wasn't as easy as described and apologize for the inconvenience. We'll review this with our team. Thanks for your feedback,
Megan at Customer Care
The sales person Gabriel he was very…
The sales person Gabriel he was very knowledgeable about all the different types of beds was extremely helpful to us and we went away with the mattress for us and he went above and beyond to help us a very kind and sociable person and a great asset to your company
26 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We appreciate your positive feedback! We are so glad to hear that our salesperson was helpful and knowledgeable in assisting you with your mattress purchase. We value your comments,
Megan at Customer Care
Excellent service from staff at…
Excellent service from staff at Kirkcaldy branch and very informative on all products in store, cant thank the sales person enough for being so helpful without being pressured for a sale.
I did purchase and delighted with the price and payment options, couldn't be beaten on price.
You have to visit and try out the smart bed where they can change the settings to suit your body weight and view what suits the best.
Well done to everyone !
11 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're happy to hear that you received excellent and informative service at our Kirkcaldy branch. We appreciate that our team was helpful without being pushy and that you were delighted with the price and payment options.
Thank you for your review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Kirkcaldy754
We're glad you found your experience pleasant and pressure-free. Thank you for your positive feedback; it means a lot to us. – Lauryn at Customer Care 💜
Excellent service, very pleased
The sales assistant couldn’t be more helpful. She listened to what we wanted and pointed us in the direction of the perfect bed for us!
20 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're happy to hear that our sales assistant was so helpful! We appreciate that she listened to your needs and guided you to the perfect bed.
Take care,
Megan at Customer Care
Love our new bed!
Friendly, knowledgeable staff, helped us to get the best deal. Got our bed and mattress in the sale and it is incredible value for money.
9 ottobre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're happy to hear that our staff was helpful and knowledgeable and that you got a great deal. We appreciate your feedback and are glad you love your bed, Megan at Customer Care
Helpful staff
7 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
We appreciate your positive feedback and are happy you received excellent service. Thank you for your review – Lauryn at Customer Care 💜
Kirkcaldy store
Gabriel, the store manager greeted us when we first arrived and looked after us so well. Gabriel was so knowledgeable and his customer service was outstanding. He took his time in allowing us trying different mattresses and explained them all in great detail. He really made, what we thought may be a stressful experience, so enjoyable and easy! Can’t thank him enough for his support
6 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your wonderful feedback Joanne! We’re delighted to hear Gabriel provided such knowledgeable and outstanding service, making your visit enjoyable and stress-free. We’ll be sure to pass on your kind words to him!
Kind regards,
Megan
The Bensons for Beds Care Team
All good
All good. The sales man was very helpful and polite.
The price could be lower(like always😉)
Thank you🙂
29 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We appreciate your feedback! We're glad the salesperson was helpful and polite. We acknowledge your comment about the price; we're always looking for ways to improve.
Thank you,
Lauryn at Customer Care
Great service from visiting the…mattress purchase
Great service from visiting the showroom to delivery , kept informed with e- mails to track delivery , phoned one hour before delivery and was bang on time . Delivery drivers put the mattress in situ and took away old packaging , great service , will definitely shop there again .
29 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're happy to hear that you had a great experience from start to finish. It's great to know you were kept informed and that our delivery team provided excellent service. We appreciate your positive feedback and look forward to serving you again.
Thank you,
Lauryn at Customer Care
Staff were very helpful and no pressure…
Staff were very helpful and no pressure to buy
23 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We appreciate that our staff was helpful and that you felt no pressure. We are so glad you had a positive experience!
Thank you,
Lauryn at Customer Care
Helpful staff
26 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
Thanks so much! Happy to hear our team was helpful. See you again soon! Take care, Megan at Customer Care.
Delivery of new mattress was excellent
Delivery of new mattress was excellent. Old mattress was removed and new mattress placed on bed. Men were very polite and helpful. Definitely recommend Bensons.
24 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We're happy to hear that you found our delivery service excellent and the team polite and helpful. Thank you for recommending us; we appreciate your positive feedback!
Thank you,
Lauryn at Customer Care
Very impressed with this store
Received invaluable information from Alex. She was very knowledgeable and helpful. Would highly recommend her and there was no hard sell or pushing for sale. Thank you
16 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We appreciate you sharing your experience! We're happy to hear that our team member was knowledgeable and helpful, providing invaluable information without pressure. Thank you!
Best Wishes,
Megan at Customer Care
Definitely recommend …
From entering the store and getting help to pick my bed from Caroline to delivery and build the process was seamless. I was continually kept up to date with delivery details. Would definitely recommend x
12 settembre 2025
Risposta di Bensons For Beds - Kirkcaldy754
We appreciate you sharing your feedback. We're happy to hear that you received help selecting your bed and that the delivery and build process was seamless. It's great to know you were kept informed and would recommend us.
Best Wishes,
Megan at Customer Care
From start to receiving my new bed…
From start to receiving my new bed Bensons have been great. It was easy to pick and order my bed and it was delivered on time.
9 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
We're delighted that you found it easy to select and order your new bed, and that the delivery was on schedule. Thank you for sharing your positive experience!
Best Wishes,
Megan at Customer Care
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