What I like is the welcoming aspect of the staff that attended to me, good and polite manner of approach. She makes sure I choose what I like, not tired or feel uncomfortable with my request . What I... Leggi di più
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A great experience in store (Kirkcaldy) with Gabriel. He was very helpful and professional and gave us the space to make our own choices without any pressure at all. The delivery team on the day was s... Leggi di più
L'azienda ha risposto
Staff were amazing. Sonia was very friendly, knowledgeable and helpful. The manager was also very helpful and did a great job keeping our children entertained so we could shop with ease. Would definit... Leggi di più
L'azienda ha risposto
We have recently moved home and were long overdue a new bed frame and mattress, but had no idea where to start or what we were looking for. Sonia at the Kirkcaldy Retail Park store was absolutely br... Leggi di più
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- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
- Negozio di letti
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Informazioni su Bensons For Beds - Kirkcaldy754
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
1a Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife, Regno Unito
- 1592205360
4,9
Eccellente
626 recensioni
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Le persone hanno visualizzato anche
What I like is the welcoming aspect of…
What I like is the welcoming aspect of the staff that attended to me, good and polite manner of approach. She makes sure I choose what I like, not tired or feel uncomfortable with my request .
What I don’t like is that there should be a fixed price for assembling the bed frame not changing price because customers choose a preferred headboard.
13 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Delivered on time taken to my requested…
Delivered on time taken to my requested room and built up and they were very polite
10 ottobre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your wonderful review! We're thrilled to hear that your delivery was on time and that our team provided polite service while setting everything up in your requested room. Your satisfaction is our priority, and we look forward to serving you again! 😀
no problem exchange the mattress we are very pleased…
no problem exchange the mattress we were not happy with. the delivery men Jamie and Graham could not be nicer.
12 ottobre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your feedback! We're glad to hear that Jamie and Graham provided excellent service during your mattress exchange. Your satisfaction is our priority, and we appreciate your understanding. If you need anything else, feel free to reach out! 😀
Delivery smooth laying out off the…
Delivery smooth laying out off the mattress smooth so no worries
10 ottobre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Glad it was a nice smooth process for you James 🙂 Thanks for the feedback !
Sarah was very helpful and listened to…
Sarah was very helpful and listened to what we were wanting and wasn't pushy and let us have a look and decide what we wanted really relaxed and enjoyed the experience
7 ottobre 2026
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your kind words! We're thrilled to hear that Sarah provided you with a relaxed and enjoyable experience. Our team is dedicated to helping our customers find exactly what they need without any pressure. We look forward to welcoming you back soon! 😀
A great experience (Kirkcaldy)…
A great experience in store (Kirkcaldy) with Gabriel. He was very helpful and professional and gave us the space to make our own choices without any pressure at all. The delivery team on the day was swift, courteous and very friendly. Definitely recommend!
1 ottobre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your wonderful feedback! We're thrilled to hear that Gabriel provided you with a great experience and that our delivery team met your expectations. Your recommendation means a lot to us. We look forward to serving you again soon! 😀
Staff were amazing
Staff were amazing. Sonia was very friendly, knowledgeable and helpful. The manager was also very helpful and did a great job keeping our children entertained so we could shop with ease. Would definitely recommend visiting this store to anyone considering buying a new bed.
6 ottobre 2026
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your wonderful review! We're thrilled to hear that Sonia and our manager made your shopping experience enjoyable and stress-free. We appreciate your recommendation and look forward to helping more customers find their perfect bed! 😀
Excellent Customer Service
Excellent customer service. Very knowledgeable and very helpful. Would highly recommend.
1 settembre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon!
The young assistant was very helpful…
The young assistant was very helpful and knowledgeable. Myself and my wife where trying to find the right mattress as i suffer from back and neck issues she took her time with us and explained about all
The different options we had as well as some very nice pillows that could help too I wouldn’t hesitate to come back to the Kirkcaldy store to have once again the great service on which we received very polite and professional….
24 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your wonderful review! We're thrilled to hear that our assistant provided you and your wife with the help you needed in finding the perfect mattress. Your comfort is our priority, and we look forward to welcoming you back to the Kirkcaldy store for more great service!
Bensons for Beds did a great job
Bensons for Beds did a great job. The customer experience in the Kirkcaldy branch was superb. He was focused on our needs and not trying to give the quick sell. His advice was friendly and helpful. We got the right bed at the best price point for us. We walked away from a different shop when that was not the case. The delivery guys were excellent and everything arrived on time and in the condition we were promised.
21 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your kind words! We're thrilled to hear about your positive experience at our Kirkcaldy branch. Our team is dedicated to providing excellent customer service and helping you find the perfect bed at the best price. We're glad you chose us and we hope you enjoy your new bed! 😀
Great service
We have recently moved home and were long overdue a new bed frame and mattress, but had no idea where to start or what we were looking for. Sonia at the Kirkcaldy Retail Park store was absolutely brilliant. She took the time to talk us through all the different options, answered all of our questions and never made us feel rushed into making a decision. She was so friendly, knowledgeable and easy to talk to, and really took the time to understand what we were looking for before helping us find the perfect frame and mattress combination.
We’re really glad we had Sonia to help us and genuinely couldn’t have asked for a better experience. Thank you Sonia!
19 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
We are absolutely thrilled to hear about your wonderful experience at our Kirkcaldy Retail Park store! It's fantastic that our team member was so brilliant in helping you find the perfect bed frame and mattress. We're delighted that you felt well-guided and never rushed, and that their knowledge made such a positive difference. We hope you enjoy many restful nights in your new bed!
Team Bensons
The service at the outlet was very…
The service at the outlet was very helpful and the installation team were efficient and friendly.
17 settembre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for the wonderful review! We are thrilled that our team provided helpful service and efficient installation. Your satisfaction is what drives us, and we appreciate your support.😀
Excellent service
The whole process from choosing the right bed and mattress to the guys arriving and assembling the bed was excellent. Easy to arrange delivery for a suitable day, communication from the delivery driver was great, they even arrived early!
15 settembre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your amazing review! We are thrilled to hear that your experience with us was nothing short of excellent. Our team takes pride in providing hassle-free delivery and assembly services. We are happy to have met your expectations and can't wait to serve you again in the future.😀
The staff
The staff , Sonia in particular ,were helpful, patient and nothing was too much trouble. Would definitely recommend them, they all appeared to be knowledgeable about all of the various products.
9 settembre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you so much for your kind words! We're thrilled to hear that Sonia and the rest of our staff provided excellent service and knowledge about our products. It's always our goal to go above and beyond for our customers. Thanks for recommending us! 🙂
We had 2 great sales people
We had 2 great sales people, we were able to try and many beds as we wanted without people hovering and when they did come over they were extremely helpful
7 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
Thank you so much for your kind words! We are thrilled to hear that our sales team provided a positive and comfortable shopping experience for you. We strive to make sure our customers feel taken care of and informed during their visit. We appreciate your support! 🙂
The assistant was friendly and…
The assistant was friendly and efficient. She took time to get everything I needed. I bought a single divan, headboard and mattress. I had already researched what I wanted but she was helpful in many ways.
6 settembre 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for choosing our store! We are thrilled to hear that our assistant provided you with friendly and efficient service, and that you were pleased with your purchase. We pride ourselves on offering excellent customer service and we are glad we could assist you in finding exactly what you needed. Thank you for your review and for supporting our business.
Sarah in the Kirkcaldy store was…
Sarah in the Kirkcaldy store was fantastic . Very patient as I was purchasing a mattress that my husband hadn’t tested as he was working offshore.. and I made a few phone calls to him.
30 agosto 2026
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for your kind words about Sarah at our Kirkcaldy store! We strive to provide patient and attentive service to all of our customers, even when faced with unique situations like yours. We appreciate your trust in us for your mattress purchase.
Risposta di Bensons For Beds - Kirkcaldy754
Thanks for the feedback, it was a pleasure serving you 🙂 Charlie
Risposta di Bensons For Beds - Kirkcaldy754
Thank you for the positive feedback! Our team takes pride in providing excellent service and communication to our valued customers. We appreciate your support.
Sales person was absolutely fantastic
Gabriel was absolutely fantastic. He had lots of patience, wasn't pushy and his product knowledge was second to none. He was down to earth and friendly. He came across as actually caring about his customer.
17 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Kirkcaldy754
Thanks Larissa, really appreciate the feedback and it was a pleasure to serve you 🙂
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