Bensons For Beds - Kirkcaldy754 Recensioni 

Extremely helpful staff excellent service, plenty of beds to try

Great friendly and very helpful my wife and myself are very pleased with our new bed .

Everything went well as expected really good service.

Yous were on time and very helpful

Great staff. Found us exactly what we wanted. Broke everything down and gave us plenty of options. Really friendly and seemed interested in us. Having been to another store that day (Dreams) the customer service was night and day. Also kept our 4 year old and 16 year old busy with a treasure hunt whilst we looked at beds. Wee one had a blast.

Nice friendly staff, easy to deal with

We went to Bensons for Beds straight after visiting a competitor, the sales person, Charlie, was excellent, he asked if we were OK and left us to browse, until the time were we had some questions and wanted more advice. The advice was excellent. We didn't think we wanted the same brand as we currently have, he explained about different brands what we'd gain, what we'd lose, he helped us try different mattresses to find what it was we really wanted, I even had him and the manager running around finding different pillows for me to try. In the end, with his advice, we ended up buying a newer version of what we have. He fully explained the extra services etc we could get. At no time was he pushy life some sales people can be. He spoke to us, not at us, he was very helpful and explained things without technical jargon. We left feeling we had been valued and we'd made the right decision. Would definitely use again and would highly recommend

Salesperson was very helpful. She listened to what we required and directed us to beds that seemed appropriate. She was informative but not pushy and was able to guide us so that our purchase was as we required.

Sarah was great. Showed us various mattresses and divans and allowed us lots of time to make our choices.
She was not pushy and was very professional and friendly.

Caroline was very helpful, showed me all the options based on what I was looking for and made it easier for me to decide. She was very courteous and it was excellent customer service. Based on my experience I would recommend Bensons for Beds in Kirkcaldy.

Gabriel and Caroline were very helpful. Gave great advice on mattresses. Nothing was too much effort. They had great knowledge of the products. I’ll definitely recommend Bensons. Can’t wait to get my new bed.

gabrial was excelent new what we wanted and made sure we received it Nothing was to much trouble. he also insured we knew all the extra conditions involved

Gabriel made it very easy to choose a new mattress by showing us and testing all different types.

I wanted to downsize from a king-size to a double bed. The sales person asked me what features I wanted & guided me through what they had to offer. Once chosen, he sat me down while he entered my requirements, including extras (such as dismantling my old bed & assembling the new one) on a computer & printed it out with pricings. At no time did I feel pressured or out of control of the process.

A very good shopping experience. Sales assistant CAROLINE was friendly, knowledgeable and above all in no way 'pushy' for a sale. She was kind, friendly and patient. Highly recommended (albeit bed delivery still to happen but arranged at a future date to suit us).

Good customer experience within store. Communication excellent between our purchase and delivery. Everyone we dealt with were polite and very knowledgeable. Would definitely use Bensons in future.

Excellent service . Took my elderly auntie in for new bed.
Sales assistant had patients off a saint .
Auntie was happy with her purchase.

We knew very little about how to choose the right bed and mattress so it was a relief to be guided by someone who could cut through the many options

Upon entering the store we weren't instantly hounded by a salesperson gagging for a sale. A friendly hello and a "can I help you with anything?"
Upon speaking for a little bit about our current mattress we were asked to try the bed that can be adjusted about to get a scope of our needs.
Then off to try a bed and was also recommended a nice pillow suited to the way we sleep. After a short try of one mattress it was give this one a try. Then back to the other and compare. This went on several time to make sure we bought the correct mattress.
In the end we were very pleased that we had all the help we possibly could to find the exact mattress that wee needed.
The friendliness of the staff was brilliant.
Product price was great to getting a lovely price due to black friday event.
I'm so glad we came into the store to do this than just buy a generic one online.
Delivery was available quite quickly aswell.

Sarah in the Kdy store was very helpful during the whole process & I appreciated the time she spent with me helping me make decisions. Shop has a great range of options to choose from.