Bensons For Beds - Aylesford Recensioni 

333
•
TrustScore 5 su 5

4,8

(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB

•

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Valutata 4 stelle su 5

Good clear explaining and no pressure selling. That said we went in for a mattress and came out having bought a new bed and headboard. Both store colleagues were very polite and helpful!

Valutata 5 stelle su 5

From start to finish the company were excellent. The staff in the shop were friendly and not pushy. The delivery was earlier which was brilliant, they were friendly and efficient. Would recommend othe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. anche in
  3. Negozio di biancheria da letto
  4. Negozio di letti
  5. Negozio di materassi

Informazioni su Bensons For Beds - Aylesford

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • (natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Regno Unito

  • 1622478986

4,8

Eccellente

TrustScore 5 su 5

333 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(333)

26.988 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

DREADFUL SERVICE

DREADFUL SERVICE. After requesting (and having a full conversation with the incompetent sales person) that my old bed needed to be collected due to it being a super king and agreeing to pay the £100 charge, I was told on the day of delivery of my new bed that this service had not been included. I am now stuck with 2 beds in the same room. Customer services would not arrange for the old bed to be collected as the new one had been delivered, even though the lorry drivers said they could arrange it. The email on their invoice is wrong. Go elsewhere if you want good customer service.

23 gennaio 2025
Non scritta su invito
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

We regret to hear about the issues with your bed collection and the incorrect email on the invoice. We are sorry that the service was not included, despite your conversation with our salesperson. We appreciate your feedback and will review our processes to prevent this from happening again.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

We appreciate you taking the time to share your experience with our team. We're glad you were happy with the service you received in our store.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Good prompt service Excellent product…

Good prompt service Excellent product choice.

15 gennaio 2025
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Risposta di Bensons For Beds - Aylesford

We appreciate you taking the time to leave us this wonderful review! We're so glad you are happy with our prompt service and product choice. Take care,
Megan at Customer Care

Valutata 5 stelle su 5

New Mattress needed fo our son

Needed a new mattress for our son, the salesman explained what mattress would be the best options in a friendly professional manner. Purchased the mattress with no issues and in good time. Will purchase again from here.

15 gennaio 2025
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

We're happy to hear that the purchase of your son's new mattress went smoothly. We appreciate you mentioning the friendly and professional service you received. Thank you for your positive feedback and we look forward to assisting you again, Megan at Customer Care

Valutata 5 stelle su 5

All round welcoming professional service

All round welcoming professional attitude from staff and product knowledge helped us make a good choice.

14 gennaio 2025
Non scritta su invito
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

We appreciate your positive feedback! We are so glad to hear that our welcoming and professional staff and their product knowledge helped you make a great choice.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Helpful and knowledgeable

Helpful, knowledgeable staff. Whole process of choosing a new bed and mattress was a faultless experience.

11 gennaio 2025
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

We're happy to hear that our knowledgeable staff provided helpful assistance, making your bed and mattress selection a faultless experience.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Tom was great

Tom was great , very knowledgeable on the product, excellent customer service

2 gennaio 2025
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

We appreciate you sharing your experience! We're happy to hear that our team member was knowledgeable and provided excellent support.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

New mattress

The sales chap was very informative and the sale price was a bonus

30 dicembre 2024
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

We're happy to hear that our sales team member was helpful, and you received a great price! Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care

Valutata 5 stelle su 5

Bensons Beds Maidstone

Recently purchased a mattress from Stewart at Bensons in Maidstone. Excellent customer service, excellent knowledge and advice. We explained that we had purchased a bed frame elsewhere due to costs but this did not phase Stewart or make him treat us any differently. All round excellent experience

28 dicembre 2024
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Risposta di Bensons For Beds - Aylesford

We're happy to hear that you had such a positive experience. We appreciate your recognition of our team's knowledge and customer service. It's great to know that you felt valued, and we thank you for your feedback, Megan at Customer Care

Valutata 5 stelle su 5

Perfect and stress free

Visited the Aylesford Store, met by Vicki, who was friendly, helpful and super efficient, listened to what we wanted, pointed us in the right direction, and base/mattress chosen without fuss or pressure, was a delight having her deal with our order

31 dicembre 2024
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Risposta di Bensons For Beds - Aylesford

We're happy to hear that you had such a positive experience at the Aylesford store! It's great to know the team member was so helpful and efficient in assisting you with your order. Thank you for sharing your feedback.

Thank you, Jess - Team Bensons

Valutata 3 stelle su 5

Bensons For Beds provided an average…

Bensons For Beds provided an average experience. Tom and the other staff members were friendly and knowledgeable, guiding us through the bed selection process and answering all our questions. While the service was helpful, there was nothing particularly outstanding that sets it apart. Overall, a standard visit to the store.

9 dicembre 2024
Non scritta su invito
Logo di Bensons For Beds - Aylesford

Risposta di Bensons For Beds - Aylesford

Thank you for sharing your feedback. We’re pleased to hear that Tom and the team were friendly and knowledgeable during your visit and helped guide you through the selection process. We appreciate your comments and will use them to continue improving our service. If there’s anything more we can do to make your experience exceptional, please let us know,
Megan at Customer Care

Valutata 5 stelle su 5

Spare bed

We just wanted a bed for our spare room Stewart was very helpful and everything went smoothly. I would recommend this store.

14 novembre 2024
Valutata 5 stelle su 5

Great sales associate - Tom

The sales associate called Tom helped us with our purchases. He was friendly, knowledgeable and professional. He showed us all options available to us to make the process as straightforward as possible.

8 ottobre 2024

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