Bensons For Beds - Aylesford Recensioni 

312
TrustScore 4.5 su 5

4,7

(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service from Tom in Aylesford was amazing! He took his time with us explained everything in detail let us try every single bed.He never rushed us. Such a polite gentleman.

L'azienda ha risposto

Valutata 5 stelle su 5

We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Aylesford

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • (natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Regno Unito

  • 1622478986

4,7

Eccellente

TrustScore 4.5 su 5

312 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(312)

25.229 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful service from beginning to end

Supportive and clear help in the showroom, with swift service in putting the order in. Delivery was then entirely planned, with clear communication beforehand, helpful service in putting the bed together and clearing away the plastic covering.

20 luglio 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased to hear about your excellent experience with our team! It's wonderful that our showroom provided supportive and clear help, and that your order was swiftly placed. We're especially glad your delivery was well-planned with clear communication, and that our team provided helpful service in assembling your bed and clearing away the packaging.

Valutata 5 stelle su 5

Very professional service …

Very professional service …. Without being pushy 👍🏻👍🏻

21 luglio 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased you experienced professional service without feeling pressured. Thank you for your kind words and positive feedback!

Thank you for your positive review - Lauryn at Customer Care

Valutata 5 stelle su 5

The customer service from Tom in…

The customer service from Tom in Aylesford was amazing!
He took his time with us explained everything in detail let us try every single bed.He never rushed us.
Such a polite gentleman.

14 luglio 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased to hear about your amazing experience with our team member in Aylesford! It's wonderful that they took their time, explained everything in detail, and were so polite and patient.

Valutata 5 stelle su 5

Amazing Service

Tom was a really helpful sales person he has helped me before and even remembered what my last purchase was.

14 luglio 2026
Non scritta su invito
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Risposta di Bensons For Beds - Aylesford

We're so pleased to hear that our salesperson was very helpful and remembered your previous purchase. Thank you for your wonderful feedback!

Valutata 4 stelle su 5

Met with smile and attention given from…

Met with smile and attention given from tech machine through to trying out several mattresses to suit my needs. This resulted in a purchase and look forward to receiving it and noted all the information if any problems should occur.

6 luglio 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased you received excellent attention from our team, from the tech machine to trying out several mattresses. It's wonderful that this led to a purchase and that you feel confident about your upcoming delivery!

Valutata 5 stelle su 5

Tom, a super understanding sales assistant

Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider. Much more time efficient and totally suitable for us.

30 giugno 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased to hear that our sales assistant, Tom, provided such a knowledgeable and efficient experience for you. It's wonderful that he understood your needs and helped you find the perfect options.

Valutata 5 stelle su 5

Stewart at the Maidstone branch was…

Stewart at the Maidstone branch was excellent. He explained the different types of mattresses in a way which helped me quickly narrow down my options. I would strongly recommend him.

14 giugno 2026
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Risposta di Bensons For Beds - Aylesford

We're so glad to hear about your excellent experience with our team member. We appreciate your strong recommendation and kind words.

Team Bensons

Valutata 5 stelle su 5

very happy

very good levels of service from buying to delivery nothing can be faulted, everyone was very friendly and all knew there jobs, very polite.

11 giugno 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased you received very good service from buying to delivery. Thank you for your kind feedback!

Team Bensons

Valutata 5 stelle su 5

Great service at the Aylesford store

The Service we received at the Aylesford store was very good, and the advice regarding the spilt head board was very useful.
The delivery went smoothly and the delivery men were excellent.

8 giugno 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased you received very good service and useful advice at our store. It's wonderful to hear your delivery went smoothly and our team was excellent.

Team Bensons

Valutata 5 stelle su 5

Employee Tailie

Employee Tailie was very helpful when discussing needs on beds and what would suit me most.

She was happy and cheerful and made it a wonderful experience and very helpful on breaking down costs and adding delivery etc.

Would recommend talking to her for the best service at benson for beds.

10 giugno 2026
Non scritta su invito
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Risposta di Bensons For Beds - Aylesford

We're so pleased to hear our team member was very helpful and made your experience wonderful! It's great that they assisted with your needs and explained costs clearly. Thank you for your kind recommendation!

Team Bensons

Valutata 5 stelle su 5

Very polite staff in store and the…

Very polite staff in store and the delivery team. Everything was exactly as described.

3 giugno 2026
Non scritta su invito
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Risposta di Bensons For Beds - Aylesford

We are so pleased our staff were polite and everything was as described. Thank you for your positive review.

Team Bensons

Valutata 5 stelle su 5

Superb service

Superb service from buying the bed and mattress to it arriving and being assembled A+

8 giugno 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased you had superb service from buying to assembly! Thank you for your kind words.

Team Bensons

Valutata 1 stelle su 5

The bed when delivered was already…

The bed when delivered was already BROKEN.

4 giugno 2026
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Risposta di Bensons For Beds - Aylesford

Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you

Valutata 5 stelle su 5

Great help choosing our new bed

Great help choosing our new bed. Highly recommended

3 giugno 2026
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Risposta di Bensons For Beds - Aylesford

We're so glad we could help you choose your new bed! Thank you for your recommendation.

Team Bensons

Valutata 5 stelle su 5

Excellent service from shop staff and…

Excellent service from shop staff and delivery men. Both helpful and knowledgeable. Will definitely buy there again

29 maggio 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased our team provided excellent, helpful, and knowledgeable service! Thank you for your wonderful feedback.

Team Bensons

Valutata 5 stelle su 5

Very helpful!

We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom.
Tailie was very helpful and showed us a variety of beds with and without headboards to help us, even though there was no guarantees we would return.
She was so helpful in fact we returned straight after we finished and bought a bed!
Again, Tailie showed us a variety of different fabrics and colours to help us match our colour scheme. Would definitely recommend

25 maggio 2026
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Risposta di Bensons For Beds - Aylesford

We're so pleased to hear about your positive experience finding your new bed! It's wonderful that our colleague provided such helpful assistance, even before your purchase. We appreciate you sharing your feedback and recommendation!

Team Bensons

Valutata 5 stelle su 5

Very good customer service

Very good customer service

25 maggio 2026
Non scritta su invito
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Risposta di Bensons For Beds - Aylesford

We appreciate your kind words about our customer service. We are pleased to hear you had a good experience.

Team Bensons

Valutata 2 stelle su 5

Mattress was expensive

Mattress was expensive, I've gone over my 40 days due to prior commitments, Mattress is supposed to be soft? It's not it's like sleeping on a board,it's a gel Mattress which we rotate every week, still hasn't made a difference 😒, I've got back issues and this has made it worse, wish I never bought it, old Mattress was better

16 marzo 2026
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Risposta di Bensons For Beds - Aylesford

We are really sorry to hear how disappointed you are with your mattress, especially given the impact it’s had on your comfort and back issues.
We’ll be sure to pass your feedback on to the relevant team, as this isn’t the experience we want for our customers.

Valutata 5 stelle su 5

My mattress!

Going into Bensons itself, the lady was very helpful, we had a laugh in there as the banter she had with one of her staff! Then the information she gave us was very helpful. Then I got the Email earlier than expected as to when the mattress was going to be delivered, which was great as it gave abit more time to arrange someone to be in when the mattress was going to be delivered! The guy rang about 40mins before and they arrived around the time they said. They were polite took there shoes off at the door, went upstairs changed mattresses and was down and finished within about 10mins. Would I use Bensons beds again? Yes absolutely great service from the start right up until delivery! Keep up the great work!

11 maggio 2026
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Risposta di Bensons For Beds - Aylesford

We are so pleased to hear you had such a positive experience with us, from the helpful in-store service to the efficient delivery. It's wonderful to know our team provided great service throughout. Thank you for your kind words!

Team Bensons

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