Good clear explaining and no pressure selling. That said we went in for a mattress and came out having bought a new bed and headboard. Both store colleagues were very polite and helpful!
Sede
Cambia sede(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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Scopri cosa dicono le persone
From start to finish the company were excellent. The staff in the shop were friendly and not pushy. The delivery was earlier which was brilliant, they were friendly and efficient. Would recommend othe... Leggi di più
L'azienda ha risposto
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Leggi di più
L'azienda ha risposto
Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Aylesford
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Regno Unito
- 1622478986
4,8
Eccellente
333 recensioni
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Le persone hanno visualizzato anche
Good experience from buying our beds to…
Good experience from buying our beds to final delivery
Great service highly recommended
Sales and delivery team were excellent
26 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
So glad everything went smoothly—thanks for sharing your experience!
Take care,
Megan at Customer Care💜
Very helpful sales assistant
Very helpful sales assistant. Polite and attentive with out being too pushy
27 settembre 2025
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Risposta di Bensons For Beds - Aylesford
We appreciate your kind words Lee! Our team strives to be attentive and polite while making sure you feel comfortable every step of the way.
Take care,
Megan at Customer Care💜
Excellent Service
The sales assistant who served us [ Stewart A6255663} was very professional and extremely helpful. He listened to our request and took us straight to the product we needed. Thank you.
18 settembre 2025
Risposta di Bensons For Beds - Aylesford
We appreciate you sharing your experience. We're happy to hear that our sales team member was professional and helpful and quickly located the product you needed. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Quiet and clean store environmentGreat shopping experirnce
Quiet and clean store environment. Personnel knowledgable, helpful and friendly.
19 settembre 2025
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Risposta di Bensons For Beds - Aylesford
We appreciate you taking the time to share your experience! We're so glad you found our store clean, quiet, and our team helpful and friendly.
Thank you,
Lauryn at Customer Care.
New mattress
We had a visit to your store in Aylesford and the store was fantastic.!
Vikki listened to us and was very professional in her manner and helped us to make the right decision about a new mattress.
8 settembre 2025
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Risposta di Bensons For Beds - Aylesford
We're happy to hear that you had a fantastic visit to our Aylesford store. We appreciate your positive feedback regarding the professional assistance you received in choosing a new mattress. Take care,
Megan at Customer Care
Attentive lady who completely…
Attentive lady who completely understood our needs and enabled us to purchase the right bed .
Friendly and professional
5 settembre 2025
Risposta di Bensons For Beds - Aylesford
We're happy to hear that the attentive service helped you find the perfect bed! We appreciate your kind words,
Megan at Customer Care
Risposta di Bensons For Beds - Aylesford
We appreciate your feedback and are so glad our staff was helpful and attentive to your needs during your visit with us.
Take care, Megan at Customer Care
Would highly recommend
Would highly recommend . Fast service and great customer service . Both my purchases were quick and smooth .
Tom at the aylesford branch was so helpful .
20 agosto 2025
Risposta di Bensons For Beds - Aylesford
We appreciate your recommendation and are so glad to hear that you experienced fast and great customer service. We're happy that your purchases were quick and smooth. Thank you, Megan at Customer Care
Risposta di Bensons For Beds - Aylesford
We're glad you found a good selection at a great price, and our salesperson was helpful. We appreciate your positive feedback, Megan at Customer care
Very good service on the shop and the…
Very good service on the shop and the delivery was excellent
13 agosto 2025
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Risposta di Bensons For Beds - Aylesford
We appreciate your positive feedback! We're happy you received very good service and excellent delivery. Thanks for choosing us, Megan at Customer Care
Stuart was very helpful.
7 agosto 2025
Risposta di Bensons For Beds - Aylesford
Thank you for taking the time to leave a review! We're so glad Stuart was able to assist you. Our team is dedicated to providing excellent service to all of our customers. We hope to see you again soon, Megan at Customer Care
Easy
The members of staff were funny and attentive. Weren't pushy whatsoever and were super knowledgeable and helpful. Would go there again and again for any future purchases.
22 luglio 2025
Risposta di Bensons For Beds - Aylesford
Thank you for the positive feedback! We are thrilled to hear that our staff provided you with a fantastic experience. We pride ourselves on being knowledgeable and helpful without being pushy. We can't wait to see you again for your future purchases, Megan at Customer Care
Looking forward to our new mattress.
Tom at Aylesford was extremely helpful, knowledgeable and friendly. We were invited to take our time, ask as many questions as we liked. Everything was fully explained, without any pressure to purchase. We were given excellent advice and feel confident with our purchase.
20 luglio 2025
Risposta di Bensons For Beds - Aylesford
Thank you for taking the time to leave such a positive review, we are thrilled to hear that you had a great experience with Tom at Aylesford! Our team is dedicated to providing exceptional customer service and we are so glad to hear that we were able to meet your needs. We appreciate your business and look forward to seeing you again in the future, Megan at Customer Care
Great service and pricing
I was very impressed with the service I received when visiting Bensons at Aylesford, Kent.
The salesperson (Vikki) was excellent. She was very patient, showing me numerous beds and explaining the pros and cons of each one. Testing them out proved her knowledge of the products to be spot on.
She answered all of my questions, but at no stage did she push me towards one model, and was very patient.
Having provided a full quotation, that included base and headboard, I left feeling far more informed than when I first went in.
It only took a couple of days to refine the quote and I then phoned through and ordered the bed.
Vikki was a shining example of how a sales person should be, professional, knowing her products inside out and non pushy.
Excellent service.
17 luglio 2025
Risposta di Bensons For Beds - Aylesford
We are so glad to hear that you had a positive experience at Bensons in Aylesford, Kent! It's always our goal to provide excellent service and we are thrilled that Vikki was able to help you find the perfect bed. Thank you for giving us the opportunity to earn your business. We truly appreciate your kind words and look forward to seeing you again in the future. Sweet dreams in your new bed, Megan at Customer Care
This is simply based on the store…
This is simply based on the store experience as we have not received the bed yet.
Tom at the Aylesford Kent branch is an actual asset to the company.
He served my Mum last year and she purchased a bed with him and recommended that we went to see him and he did not disappoint.
He didn't pounce on us as soon as we entered the store but when we was ready he was there for us.
He knows his stuff and us very professional and made what can be a stressful purchase into an easy one.
Being in customer care myself, I feel that he should be promoted to train others in how to serve a customer (and I do not say this often).
Cannot wait for our new bed for our first home and will make moving in together exciting knowing that we will be having decent nights sleep in our super king;)
15 giugno 2025
Risposta di Bensons For Beds - Aylesford
We appreciate you sharing your positive experience in our store. It's great to hear that a member of our team made your purchase easy and enjoyable. We're happy to know that their expertise and service stood out to you. We wish you many restful nights in your new bed, Megan at Customer Care
We went to the showroom twice
We went to the showroom twice, because we wanted to have a look at other places to make sure we got it right, the reason we went back to Bensons was the sales person we had was Tom he was very knowledgeable, answered our questions honestly, was not pushy, but very patient as my husband and I had very different ideas, with Tom’s help we ordered a bed, and both very pleased we did. Looking forward to it arriving.
14 giugno 2025
Risposta di Bensons For Beds - Aylesford
We appreciate you sharing your experience. We are happy to know that our team member's knowledge and patience helped you find the perfect bed despite differing preferences. We're delighted you're pleased with your purchase- We cant wait for you to receive it, Megan at Customer Care
Being helpful
We were not pressurised, very helpful information given when we asked a question. No trouble too much.Would recommend without hesitation.
7 giugno 2025
Risposta di Bensons For Beds - Aylesford
We're happy to hear that you felt comfortable and well-informed during your visit. It's great to know our assistance was helpful, and we appreciate your recommendation!
Thank you, Megan at Customer Care
Delighted with service,product and delivery
From start ( with Vicky at Aylesford) to finish at delivery we cannot fault Bensons.Brilliant service, great new bed at great price. Thank you Bensons
29 maggio 2025
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Risposta di Bensons For Beds - Aylesford
We're happy to hear that you had a brilliant experience with us, from start to finish! Thank you for acknowledging the great service and value. We appreciate you- Megan at Customer Care
Great experience purchasing and…
Great experience purchasing and delivering products. Do recommend, great customer experience.
20 maggio 2025
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Risposta di Bensons For Beds - Aylesford
We appreciate you recommending us and are happy you had a great experience purchasing and receiving our products. Thanks for your positive feedback, Megan at Customer Care
Helpful staff with clear advice and no pressure !
Our Sales Lady, Vikki, helped us find the bed that was right for us without once making us feel under any obligation to buy.
A very profession service !
Thank you Vikki.
15 maggio 2025
Risposta di Bensons For Beds - Aylesford
We're happy to hear that you felt no pressure during your bed selection. It's wonderful you received professional service and found the perfect bed for your needs. Thank you for your positive feedback, Megan at Customer Care
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