Good clear explaining and no pressure selling. That said we went in for a mattress and came out having bought a new bed and headboard. Both store colleagues were very polite and helpful!
Sede
Cambia sede(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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Scopri cosa dicono le persone
From start to finish the company were excellent. The staff in the shop were friendly and not pushy. The delivery was earlier which was brilliant, they were friendly and efficient. Would recommend othe... Leggi di più
L'azienda ha risposto
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Leggi di più
L'azienda ha risposto
Knowledeable sales assistant, Tom, who could answer questions but also knew when to stop and let us look. This made choosing easier as we gave him the criteria and he showed us 4 options to consider.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Aylesford
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Regno Unito
- 1622478986
4,8
Eccellente
333 recensioni
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Le persone hanno visualizzato anche
Did everything they said they would
No hard sell, delivery frictionless, well
Informed
25 gennaio 2026
Risposta di Bensons For Beds - Aylesford
We're glad you found our team helpful and your delivery seamless. Thank you for your positive feedback; we appreciate it greatly.
Great staff at Aylesford
The staff at the Aylesford, Kent branch are such lovely people, kind and helpful. Vicky made us feel really special. I wouldn’t go anywhere else to buy a bed!
19 gennaio 2026
Risposta di Bensons For Beds - Aylesford
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our staff were kind and helpful and made you feel special.
Great service…
Great service…. The lady who dealt with us made us feel right at home….cant wait for my bed to arrive
17 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We appreciate your feedback and are so glad you felt welcome. We look forward to you receiving your bed and hope you enjoy it!
quality beds and knowledge
The staff in general were nice and not in your face. When Stewart in Aylesford branch did approach, he had good product knowledge, was very concerned we lay on the beds to ascertain the feel and what was correct for us. No product was pushed. He explained the pros and cons of all of the bed types and we told him what we had to have. We felt this was the correct way to shop and an assistant was an assistant. Not hard sell salesman. The other staff made us feel welcome too. Overall very good experience. We always buy from Bensons and will carry on in the future . And there is a lift!
14 gennaio 2026
Risposta di Bensons For Beds - Aylesford
We're happy to hear that you found our staff helpful and appreciated the no-pressure shopping environment. It's great to know that you felt supported in finding the right bed for your needs. Thank you for your continued loyalty!
Easy service. Comfortable mattress
Tried bed in shop as had uncomfortable online mattress purchase. Decided to return online mattress. Bought mattress form Bensons online. Picked suitable date delivery. All good
9 gennaio 2026
Risposta di Bensons For Beds - Aylesford
We’re delighted to hear everything went smoothly, from trying out options in-store to ordering online and arranging delivery. It’s great to know you found the perfect mattress with us. Thank you for your positive review – Lauryn at Customer Care 💜
Tom is a credit to your company!
Travelled over to Aylesford store after doing some research online for a new bed. Had a good offer on so decided to head over for a look. We were greeted by Tom straight away who asked how we were and asked what we had in mind. We had a rough idea but wanted to test a few mattresses. He explained that he was with another customer but was available should we have any questions. He was very attentive and regularly came over to ask how we were getting on. There was no hard sales push at all. We said we only wanted 2 drawers as the other 2 were lost to bedside tables and he showed us another alternative that had smaller drawers which was perfect. We weren’t keen on the shades in store so he showed us a swatch booklet that we were able to choose from. He listened to us and offered cover should our cats damage the beds. He was friendly, knowledgeable and very attentive. I’ve purchased from Bensons in the past and the quality has always been fantastic.
29 dicembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We’re so glad Tom made your visit such a positive experience! Attentive, friendly service and great advice are exactly what we aim for. Thank you for your positive review – Lauryn at Customer Care 💜
Tom at Aylesford store was helpful and…
Tom at Aylesford store was helpful and knowledgeable of the beds and mattresses. I didn't feel rushed or pushed to make a purchase, he took his time showing me alternative options and explaining the difference in the products
27 dicembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We're happy to hear that our staff member was helpful and knowledgeable, and that you felt comfortable exploring your options. We appreciate you sharing your positive experience. Thank you for your review - Lauryn at Customer Care
Very professional experience
Very professional experience, courteous, helpful and very mindful to provide the best of the product to suit our needs. I love my beds. Thank you Benson.
11 dicembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
Thank you for your lovely feedback Cassie! We’re thrilled to hear you had such a professional and helpful experience and that you’re enjoying your new beds. Your kind words mean a lot to us—thank you for choosing us,
Megan at Customer Care
Risposta di Bensons For Beds - Aylesford
We’re thrilled to hear our team was helpful! Your feedback means a lot to us and keeps us motivated to deliver the best service every time. 💜 Thank you for your positive review Mark – Lauryn at Customer Care.
Risposta di Bensons For Beds - Aylesford
Fantastic review Stewart! We’re so glad you had a great in-store experience—thanks for sharing!
Megan at Customer Care
Risposta di Bensons For Beds - Aylesford
Thank you- This review made our day! We’re delighted you found our team knowledgeable and the service excellent.
We're always here if you need anything further, Megan at Customer Care
From the sales assistant,delivery and…
From the sales assistant,delivery and fixing of the bed was excellent.
16 novembre 2025
Risposta di Bensons For Beds - Aylesford
We're so happy the sales assistant, delivery, and bed installation were excellent! Thank you for your positive feedback,
Megan at Customer Care
Very helpful store assustant
14 novembre 2025
Risposta di Bensons For Beds - Aylesford
We appreciate you noting the helpful assistance you received in our store Stephen.
We’re here whenever you need us — thanks for being a valued customer,
Megan at Customer Care
Vicki is extremely customer centric and…
Vicki is extremely customer centric and took the time to explain the different mattresses in detail, leaving me feeling comfortable with the choices and decision making.
It was due to her service levels and competitive price offers that I purchased 4 mattresses in the space of 1 week from Bensons. Still very happy with my purchases after 4 months, including being able to have a great night's rest on any of the beds.
12 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We're happy to hear that you found the explanations helpful and that your needs were well taken care of. We appreciate your positive feedback,
Megan at Customer Care!
They were exexcellent service
They were excellent from start to delivery
30 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We are so happy to hear that you had an excellent experience from the beginning to the delivery! We appreciate your positive feedback,
Megan at Customer Care!
Risposta di Bensons For Beds - Aylesford
Thank you so much for your kind words! We're thrilled to hear you had a brilliant experience and that our service exceeded expectations — 110% is high praise, and it means the world to us.
If there's anything else we can help with, we're always here for you,
Megan at Customer Care
Very good delivery
Very good delivery, on time, and great to get the phone call with half an hrs notice of delivery, so you dont have to wait in all day..
24 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesford
We're happy to hear that you had a good delivery experience and that you were informed of the delivery time. We appreciate you taking the time to leave us feedback,
Megan at Customer Care
Risposta di Bensons For Beds - Aylesford
We appreciate you taking the time to leave us feedback! We are so glad to hear that you found our customer service great and our staff friendly.
We're always here if you need anything else,
Megan at Customer Care
Excellent range of products on display
Excellent range of products on display. Friendly, knowledgeable and friendly staff on hand to advise and assist.
21 ottobre 2025
Risposta di Bensons For Beds - Aylesford
We appreciate you taking the time to share your experience. We're so glad to hear that you found our team friendly, knowledgeable, and helpful, and enjoyed our products.
Thank you for your review – Lauryn at Customer Care 💜
Great service
Clive was very helpful and knowledgeable, made choosing the right mattress for me simple. Different options for the base and headboard, great customer service, plenty of choice and affordable
19 ottobre 2025
Risposta di Bensons For Beds - Aylesford
We're happy to hear that you found our team member helpful and knowledgeable, making your mattress selection simple. We appreciate your feedback regarding the choices and customer service.
We’d love to serve you again in the future.
Megan at Customer Care
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